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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 350 Showing 6,981-7,000 of 8,921 reviews
  • Rated 5 out of 5 stars

    Back Up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had trouble with things on our laptop. This is the perfect thing to not lose anything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter how big a hard drive is on your computer. You should always have a backup. And do it often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My back up problems are solved.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer no longer reminds me to back up. I simply plug this in when I'm on my computer and no more reminders.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints. External SSD that turns out to be pretty sturdy. I use it for work and travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy laptop backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size for convenient backup of our photos and music files. Reliable so far, and that's all we could ask.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product and great Geek Squad support and help in making purchase decision and instruction on use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly didn't know external hard drives until I seen it at bestbuy. bought it and put all family pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little portable hard drive and has plenty of free software available to add functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does What It Needs to Do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to transfer over information from my old computer to my new one. It got the job done with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tons of videos and photos, memories I saved. I will buy another one. I would recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went through several externals before I could find one that wouldn't bug out on me and shut down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad member recommends this to me gives me the opportunity to expand my phone and also speed it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and Geek Squad got all the info and pictures onto the backup from my old dead laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as an external device to stream content to my TV. Can't say anything else just works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definately give it a 5 star as I have been using this for a very long time with no problem .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    secure portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reviewed the same thing in black. bought additional white ones for the same reason.. password protedtion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A cost effective way to back up my computer data.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Passport is a reasonably priced back up option for my computer to allow me to increase my hard drive capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best ehd i've used. it's fast and it has a lot of features that help with keeping it in check.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    External drive does not require extra delay when inputting files like others I've used previously. Nice and quick!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    Transferring files made so easy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older computer, stills works great. I don’t need a new computer, just need to transfer older file to this portable hard drive.

    I would recommend this to a friend
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