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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 352 Showing 7,021-7,040 of 8,921 reviews
  • Rated 5 out of 5 stars

    WD is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great external hard drive. Good specs. Clean operation out of the box. Nice looking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems installing the hard drive. Computer recognized it immediately and it has been working like a champ.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD 1TR Ext. HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with a basic backup program from WD. Program was easy to setup and scheduled a weekly backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great saver for mt comouter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad recommended a life saver for my computer stuff so i would not lose it if my computer crashed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external is very easy to use and so compact. It is very easy to move around to different computers if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent drive for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This performs as I hoped it would. The software supplied with it is helpful too. This meets all my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good basic product for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic external drive with good sale price. Great for saving programs during laptop repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought it as a gift. Heard no complaints.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift and have not heard any complaints. Apparently my grandson is enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great timing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just moved, so while main computer in boxes, I was able to transfer files for use with my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this hard drive to do a large data transfer and it worked perfectly. I would buy it again/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Data Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable data storage. Perfect for maintaining my ever-growing digital family photo library.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Portable Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to have my computer backed up, and plan to continue to use it for that purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect external hats drive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say other than it works as expected. Sets itself up with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing ever. I can put a password to keep my files safe. I will recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed and it seemed to be seamless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me peace of mind that I would not lose my data considering my computer is 5-6 years old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great hard drive as it has a great deal of capacity for pictures and was well priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Passport 1TB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds all of my favorite Albums and movies all in one.. Lightweight and reliable!! I love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drive. Very fast and reliable the only down side is that cable length but I’m nitpicking at this point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Storage a plenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what my wife needed to store all of her arts and craft project files, apps, downloads and creations

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product Lousy Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital's software will never activate auto backup. Calls and messages to Western Digital get tossed in a black hole. Don't expect the device to auto backup. Manual only.....

    No, I would not recommend this to a friend
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