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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 353 Showing 7,041-7,060 of 8,921 reviews
  • Rated 4 out of 5 stars

    Glad we finally got an external USB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took us a long time to get one, but now feel very comfortable knowing everything is backed up daily. Lost all our data from our old computer now realize the need for a external back up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good external HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I have seen some others that are faster and smaller though. For my use, it works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect way to backup your data. Save me a ton of frustration & grief. Plus so reasonably price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    does what it needs to do!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second passport purchase. 1st one is connected to wife's computer and does an automatic back up every week. I needed one to leave connected to my computer for the same protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product for a good price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Successful backups easy to do. Have used this for a number of years without any problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m using this as a backup drive without the built-in software. It seems to work well (I’ve only had it for a few weeks). The outer shell itself looks nice but doesn’t feel particularly rugged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external hard drive with lots of space!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bang for the buck you can't beat this deal. It has worked great for me backing up my data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved us!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to recover my husband's computer that was on the verge of crapping out and it worked wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good External Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good external hard drive. I would recommend this drive for Excel and Word Documents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to keep all my information in case I needed it later. Thanks to the Geek squad. They are awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy plug and play use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a laptop with little storage space and this is the perfect addition to store my files.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for buck, unbeatable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this as a local backup drive for user data, to safety copy our internet based backup plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Passport

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for and needed. Wish I would have bought it sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great back up drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I updated my computer awhile back and lost everything this should eliminate that from happening again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appeared to work for the purpose it was designed. No post queries. Product given to me once service completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched from Seagate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few years Back WD was unreliable in mechanical HDDs and Seagate was carrying the torch. Now is the other way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    needed item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new laptop and the Geek Squad recommended this to transfer from my old laptop to my new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 TB external storage device

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for memory storage. Check compatiblity with your device prior to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a small back up device for my computer and the one that I purchased is just what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent hard drive at right price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drive I purchased to transfer files quickly with the USB interface for someone. Would purchase again.

    I would recommend this to a friend
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