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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 355 Showing 7,081-7,100 of 8,921 reviews
  • Rated 5 out of 5 stars

    ITB USB portable external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product easy to install. Sales person very courteous and helpful during busy holiday season.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I believe this is going to be a good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used the hard drive that I purchased yet, but it will be good knowing that my documents are safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for PC and Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drive for all the computers around our office. Good to know our data is secure and accessible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect HD for the on the go professional. I do backups every week and this HD is Fast and accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for backing up files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to back up photos off my computer system. It's been working great. Backs up the files quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a good backup for my school drive and this one is perfect. Quick and does the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was ready to go right out of the box. Like the hot color, different from my other two external drives

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is much better than the old external hard drive. Just download the software and plug in!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great machines

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the salesman really took time with us and was very knowledgeable and helpful - we will buy from him again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this drive for backing up my photos on my laptop. Simple to use and I've not encountered any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked just like advertised. I had no issues. I'm hoping it will last until I buy my next one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This External Drive works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive works very fast and loads up quickly. I would recommend this drive to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had talked about buying an external hard drive and are pleased to have the Passport.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Back-up Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Mac PC crashed so I needed this drive to transfer all the data from my old hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good compter for the price.The set up was easy to follow. I would recommed to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Ext. HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved my files from oblivion! Was afraid my glitch would have killed everything out. Data saved!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for music video and files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put over 30,000 songs and videos also files and it's still pretty fast and. Great to back up computer files

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what my kids needed to store more games. Thanks for the recommendation best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always purchased WD external hard drives for myself and clients. They are dependable and fair priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact compared to my old TB drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is small and easy to put in your purse. They come in different colors. You can also encrypt your data.

    I would recommend this to a friend
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