Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 356 Showing 7,101-7,120 of 8,921 reviews
  • Rated 4 out of 5 stars

    compact high-volume storage device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    large storage volume (1TB) at a reasonable price, with tools for creating a backup schedule. navigation within the software is slightly confusing, thus downgrading the ranking to 4-star

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product and value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek tech was great on recommending a great product at good price to back up both our laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 2 out of 5 stars

    WD External drive simple to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD External drive is simple and effective. It is just plug and play and you can store so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External Hard Drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing I would say is make sure you know how to partition a MacBook Pro if that is what you are using.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy to use

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, fast to back up, and no installation required. Used it in a PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy backup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a quick and easy backup with this drive! Feel much better with a solid backup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Hard Drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lacking a little bit of toughness. I had to buy this one because my last one had a malfunctioning hard disc. Might be worth spending the little extra money for a solid state style portable drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent backup system external hdd

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by geek squad and has preformed well as part of my back up system to an external hard drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard Drive backed up my Apple iMac

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive backed up my Apple iMac files while the Geek Squad cleaned my computer and installed the latest apple software and then place my files back. No complaints so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect fit.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for use as my extended hard drive for my ps4. It works perfectly for the purpose of the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Hardrive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this to store copious amounts of images and excel spreadsheets and preforms great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tons of memory

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it to back up my laptop so I won't lose any information. So far haven't had any problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BackUp

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for backup. Enough storage for what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can transfer all my stuff from the laptop. The laptop works faster with less number of files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    data recovery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive was used to receive the data recovered from my hard drive. Everything works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external USB

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended to me by one of the Geek Squad employees. It has been a great choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good harddrive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive is working well so far. Needed it after computer stopped working for data transfer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great as a backup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked perfectly to backup all our photos. We would purchase this again if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Portable Hard Drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive feels sturdy and does everything you want it to. Transfer speeds are good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works just as expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really not much to review, it's reliable and fast. Looks good too! Nice color options are an added bonus.

    I would recommend this to a friend
Sponsored