Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 362 Showing 7,221-7,240 of 8,921 reviews
  • Rated 5 out of 5 stars

    My first external drive. Worked well to transfer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to transfer pictures from my computer to allow more space for new ones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Back Up Devise

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product and I am happy with it. Had a little issue in the beginning because I have a Mac Book but called support at WD and they helped walk me through it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drive to backup your PC data to. I use a backup software which copies my documents daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good value for this portable hard drive!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A portable hard drive is a must in case you have computer problems and need a backup. Great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Memory bank

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    saved all of my wife's photos and videos from getting deleted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy an external hardrive to backup old computer. haven't had any bad results with the brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and great quality all in one. Fits all my needs and then some. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Storage is amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is amazing and the free 500 GB cloud that comes with it was unexpected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No setup required. Plug and play. Works great. I would recommend this for a good backup solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly the right product I needed. The price was just right and did my backups quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the unit to back up several years of files and it worked like a charm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tool and Great Price!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use these drives for Clients all the time! Very reliable and good speed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Portable Hard Drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mom to try and help her keep up with all of her pictures and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good product. it is set up to auto back up my work and gives me peace of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of memory

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while to learn to use but works fine. A little more complicated than a simple multi Gb external hard drive system, but the reminders and auto back-up systems are good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to hook up.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would reccommend it for security against getting hacked. You always have a backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect price for an hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the product. I bought it for my sister in India. She loved the drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicely built and packaged! Good value for the money! I would definetly buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Works ok after a fashion

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 of the older ultra drives, bought this one because the others worked well and were easy to use. Not so with this one. Programming has been "updated" to something unlike the older one that worked well. It is not like the ultra model. I had to copy-paste and drag- drop to transfer files, it backed up the files fine, but would not recognize them for the new machine. Too bad, I will not but this model again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this external hard drive was recommended to me by a business associate. Glad I purchased it.

    I would recommend this to a friend
Sponsored