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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 415 Showing 8,281-8,300 of 8,921 reviews
  • Rated 4 out of 5 stars

    good backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something to hold my pictures and music. My last desktop hard drive went kaput and I lost all my pictures.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to save pictures.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have rated higher but you can access without redownloading the pictures to your computer or phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good backup tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backup is not only smart, it is necessary. The WD - My Passport 1TB External USB 3.0 Portable Hard Drive does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    Decent External Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent External Storage Drive, good for essential backups!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product. Wish price was lower.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Wish price was lower. Seems to be doing the job I expected at least to date. Time will tell.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for all win systems starting with windows 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the external hard drive to back up my 9 year old computer. Unfortunately this would not work with windows xp.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 2 out of 5 stars

    Difficult to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this drive very difficult to use as it is not clear in the software exactly how to get the backup to work... also it is quite cumbersome to try to find the files that are created by the backup, you have to click through folder after folder after folder after folder to get to the actual files.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    H/P Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 10 and I don't like it. A bit of problems running Firefox. Frustrating .. but then again, Aren't they all ?!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will back up my computer info and was told I need something like this for geek squad to work on computer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good external drive for windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external drive should only really be used on a windows computer. Attempted to mount and format this to be used as a time machine for Mac, that didn't go well and alot of trickery in terminal was required to get it to work. (This is the first time a "windows" external HDD has given me this much trouble). Highly recommend paying the extra $5-10 for the "mac" version of the drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheap storage for my Xbox one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it original for my ps3 and found that it wasn’t easy to format. But, it worked out fine for the Xbox one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WD Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pleased so far with my wd backup. I have it set up to back up every hour or I can change to whatever setting I want.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent device for computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item that my son instructed me a senior on how to put information from one computer to my new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product would definitely recommend

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product would definitely recommend to others who have purchased the product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is excellent for plug and play. I have 3 computers that all use this drive for a backup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did what it was supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was a little confusing - a wizard would have been helpful. Once it was set up though it worked as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this hard drive to place and edit photos. The unit is quick and quite responsive. Excellent for my purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good back up device for the semi-tech savvy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial set up challenging as online help was poor. Once done, works smoothly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Initial use good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a storage device so we won’t know if the back up is good until we try to use, but the set up was fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase was a hard drive to back up my computer files. This was the right size for the right price.

    I would recommend this to a friend
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