Customer Ratings & Reviews

I needed something to hold my pictures and music. My last desktop hard drive went kaput and I lost all my pictures.

I would have rated higher but you can access without redownloading the pictures to your computer or phone.

Backup is not only smart, it is necessary. The WD - My Passport 1TB External USB 3.0 Portable Hard Drive does the job.

This is a decent External Storage Drive, good for essential backups!

Good product. Wish price was lower. Seems to be doing the job I expected at least to date. Time will tell.

I bought the external hard drive to back up my 9 year old computer. Unfortunately this would not work with windows xp.

I find this drive very difficult to use as it is not clear in the software exactly how to get the backup to work... also it is quite cumbersome to try to find the files that are created by the backup, you have to click through folder after folder after folder after folder to get to the actual files.

Windows 10 and I don't like it. A bit of problems running Firefox. Frustrating .. but then again, Aren't they all ?!!

It will back up my computer info and was told I need something like this for geek squad to work on computer

This external drive should only really be used on a windows computer. Attempted to mount and format this to be used as a time machine for Mac, that didn't go well and alot of trickery in terminal was required to get it to work. (This is the first time a "windows" external HDD has given me this much trouble). Highly recommend paying the extra $5-10 for the "mac" version of the drive.

Bought it original for my ps3 and found that it wasn’t easy to format. But, it worked out fine for the Xbox one.

I'm pleased so far with my wd backup. I have it set up to back up every hour or I can change to whatever setting I want.

Great item that my son instructed me a senior on how to put information from one computer to my new one.

Great Product would definitely recommend to others who have purchased the product

This drive is excellent for plug and play. I have 3 computers that all use this drive for a backup.

Setup was a little confusing - a wizard would have been helpful. Once it was set up though it worked as expected.

Using this hard drive to place and edit photos. The unit is quick and quite responsive. Excellent for my purposes.

Initial set up challenging as online help was poor. Once done, works smoothly.

It’s a storage device so we won’t know if the back up is good until we try to use, but the set up was fine.

The purchase was a hard drive to back up my computer files. This was the right size for the right price.