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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 416 Showing 8,301-8,320 of 8,921 reviews
  • Rated 4 out of 5 stars

    Disc errors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep getting messages about the Recycle Bin being corrupted. Thankfully the automated repairs fix it immediately.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an old Western Digital and am happy with it. I got this new one, it is a very good product. Nice design also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    good portable external harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend it for a portable hard drive. very convenient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great with assisting me with backing up important photos and documents when my computer went out of service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As needed external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working perfectly fine. i bought this after reading the stars and review. no issues so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it for Xbox and works great. I wish you could use it for Xbox and pc files so I can use it for other things.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Only had it for a month so far so no problems. Like the security software that comes with it too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Backed up computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Passport could be more user friendly, but it worked. They could have better instructions and better controls.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product can be troublesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these drives (one for each computer in the household). The one drive failed within a few weeks and was replaced without charge by WD. The other has started to misbehave off and on to the point I purchased another external drive. The data transfer rate is great (when the drive works properly).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    It works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was l9oking for something hold information while I change computers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy To Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this external hard drive to back up my PC...works great. The only thing is all the desk top icons it adds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yeah. Good and works

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special here but just did what it was supposed to do and still works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife to keep her media organized. Fast 3.0 USB transfer and stylish package.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    Works

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have it. It was something I definitely needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and quiet drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive did exactly what I needed. Syncs quickly, transfers swiftly, and is very quiet when being used.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its was bought for data recovery, there where some with more capacity and better price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are many backup drives in the marketplace, I am happy we went with this one for the quality and price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad if you don’t need the 4tb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal for the capacity. I got this one for my work computer as it doesn’t have much on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just a harddrive and I needed it immediately. Could've gone bigger for only a few dollars more but oh well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gives extra storage space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only downside is that I wish I had been told if there was one with a larger storage capacity.

    I would recommend this to a friend
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