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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 417 Showing 8,321-8,340 of 8,921 reviews
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was able to put all my photos from my old coputmer on to it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as discribed and does the trick. Can hear it running from time to time but only if you are close to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Box did not say that you had to set up for use with Mac. If you aren't tech savvy this isn't for you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great item to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was awesome, never had one before. Geek Squad helped us understand it and how to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just as you expect. Comes with software for encryption. I wish it was more rugged though

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Average producgt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was fair for the product with nothing unique about this item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. I use it for storing personal files and backing up my computer. Quality is reasonable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price, haven't used one of these before

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had help setting it up, seemed to go smoothly. It is now ready to use. Hoping I don't need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Blue is great as a back up for my lap top.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as a backup for my Xbox One. Have had zero problems and bought another for use with a computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product but not a correct one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good but it was not what I needed and the associate was not correct in suggesting it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked great for a while

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked great for a while but stopped working. Not sure how to get my documents

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Data storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backup data ok. Size of disk ok, not bulky. Item good as I expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    still working

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this product since april 2019....now in 2020 is still a good product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because my daughter had it for her laptop. Works fine, but the directions could be better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far, So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this point only my wife has used hers to store basic things from her computer. So far, so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for games!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this external drive for our WiiU games. So far I haven't heard any complaints from my husband!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT PRODUCT. SMALL AND COMPACT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT. small and compact design helps with on the go storage and capacity to hold large data.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PC working good, I'm disappointed that I didn't ask or wasn't told that there isn't a CD drive

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    nice hard rive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: You don't need to plug a power cord into this hard drive. Cons: It's a little slow.

    I would recommend this to a friend
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