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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 418 Showing 8,341-8,360 of 8,921 reviews
  • Rated 4 out of 5 stars

    I purchased this to back up my home computers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this external portable hard drive to back up my home computers. Does the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    adequate external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say. Plugged it in and it worked as expected as an external backup drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works for me in that it keeps my files safe. I hope it keeps my files safr from hacking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy is set up and use even for an older "not savvy" person. Use weekly to back up in super short time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    If your reading this ... its time for an ssd

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this for a year and half and I appreciated it . It’s been up and down. From the experience I’ve had with the hdd it was positive until it started having connectivity issues to my windows and mac. I keep getting errors for it to constantly be reformatted but I still have docs and files.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good one to have for anything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend for anyone who wants to own a good hardrive. Excellent for gaming consoles

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Drive to store on a fly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm disappointed on the backup software, it fails to backup on it's own unless you force it to backup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plenty of memory for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store employees were most helpful in helping me with information and obtaining the best item for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    using it well for data back up. hopefully will not have any more accidental data loss.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got a good price on it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get any directions, but the geek squad set it up. I will contact them for information

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked fine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to back up a device unexpectedly and found this. Plug and play, easy peasy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My first external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to pay someone to transfer data from laptop. BB should include this service as part of the purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works well enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially had an issue for some strange reason with an Intel driver which caused my computer to repeatedly disconnect from mi internet access. Whether it was a WD issue or an Intel one, it didn't exist till i plugged this unit into my computer. Presently i am using only the backup software, none of the other programs that came in this package.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for mirrored backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this drive to serve as a mirrored backup drive and it functions quite well in that capacity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY SLOW WHEN LOADING DATA. BETTER FOR PDF FILES AND PICTURES. HD VIDEO SLOW LOAD

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds a lot of memory and can do much more than that

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice back up for computer. Easy to use with greater security in protecting my data

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does just what it needs to!! Purchased to help my son transfer data to a new mac. He lost nothing

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    Good value backup hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive has plenty of storage at a great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    does exactly what it is designed to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet and very fast. I plan on buying another one to free up my computer's hard internal drive.

    I would recommend this to a friend
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