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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 421 Showing 8,401-8,420 of 8,921 reviews
  • Rated 4 out of 5 stars

    great product easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely would recommend it for anyone who stores pictures and things on external device

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Holds a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm just not very techy so had to take to apple to use it, but understand it now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a perfect drive for backups and photos. Very mobile and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked alright. Wasn't quite was I was expecting after speaking with the people at Best Buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great wireless passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thia was a great product it did what it was suppose to do. Will recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    More than I bargained for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wanted a hard drive to back up certain documents and pics of off my computer. This external hard drive comes with an anti viral component that automatically downloaded on my computer. I didn't want that. Also, I am not a computer guru and it's a little confusing to use. I just thought it would be much simpler.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well enough. Cant give it a five until I really test everything though

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    First External USB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty easy to use. Came with everything needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    use for saving photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hard drive, to save my photos from my laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay if you're backing up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I edit video, and this isn't a great HD to work with. I'm not super nitpicky about getting a RAID system as long as the read / write speed is fast enough. It doesn't say on the box wether it's 5400 or 7200 RPM, and I'm also one to distrust WD because I've had two other HDs break down that was their brand. Buy at your own risk.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    nice external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that they come in multiple colors, but the main thing is that they work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    1 TB Passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both my kids in college needed external hard drives for class.this one works fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought to back -up new laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used. Just bought a new laptop - can't wait to get started.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had to purchase to save data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase this to be able to transfer data from my old computer which died.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable drives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zero issues with western digital drives. Can’t believe it was 39.99 for 1TB.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Back up drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I have had one of these, so I am happy to have this for my back up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    doing fine so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the computer and this device are still new to us but are working well for us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hooked it up to our router giving all computers the ability to use and share files.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective device lost data.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the portable HD and had the Geek Squad transfer pictures and data from an old computer that was hacked to the WD-My Passport HD. Initially the transfer appeared to work and the old computer was wiped clean. Afterwards it was discovered that the HD failed and I lost all data including 2 years worth of pictures.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    WORKING AS EXPECTED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THESE DRIVES CAN BE FRAGILE BUT SO FAR THIS IS WORKING BE CAREFUL WITH THESE

    I would recommend this to a friend
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