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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 423 Showing 8,441-8,460 of 8,921 reviews
  • Rated 4 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The attendance at the store is great, and the tech support is also great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price ..good support system. Nothing to complain about really..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get this for my ps4 ran out storage. Caught it on sale for a good deal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup. the product works as stated. Definitely has saved my files.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old hard drive went out. So I bought another one. Works fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, does its job, no complaints except corners are on the sharp side.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    does what it is suppose to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plugged it in and backed up my files and did what it is suppose to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As far as I know, my computer was backed up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked about backing up my computer and, as far as I know, this was completed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerful Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is a great tool for backing up and saving information.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok for basic backup of your computer. Nothing fancy, and has very little information instruction. I've had other backup drives, so I knew how to set up and use this one. But would have been a little difficult if I didn't have previous experience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because my old one finally crapped out on me, after about 7 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great little computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to install software without any problem. Glad we chose it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wanted a back-up for my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had difficulty loading, had to call for tech assistance. It now works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like having a removable drive versus a stick. This one is fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed backup for my pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this on the recommendation of Geek Squad and also the sales person

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    EASY TO USE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TOOK A LITTLE TIME TO SET UP THE WAY I WANTED--NEEDED SOME TECH HELP.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    had to get geek squad direction to use device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no included directions. no immediate sign on with computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this drive up to image my computer's hard drive. Worked like a champ.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As far as I know, this is a good hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to test it out, yet, but as far as I know, this is a good drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hard disk I Purchased is way quicker than my previous drives and i Love it.

    I would recommend this to a friend
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