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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 436 Showing 8,701-8,720 of 8,921 reviews
  • Rated 3 out of 5 stars

    Was pretty cool while it lasted

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to download all my games of my PS4, but one day it stopped working.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed easy enough to use but then again I have not checked to see if I did it right or lost everything

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was not user friendly and I did have an earlier model. I would not recommend it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for those working with pictures.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes to many steps to get pictures moved from the hard drive to the computer

    No, I would not recommend this to a friend
  • Cons mentioned:
    Software

    Rated 2 out of 5 stars

    Had problems updating it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems updating the software. Didn't work the best.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not horrible but not the best. Hard to figure out. I probably wouldn't recommend it to anyone else.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    External memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works okay it does what it's supposed to do nothing special about it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    it holds stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I does what it's supposed to do. I transfer things and they stay there. Enough said.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing Special

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty straightforward. Nothing special. Supporting software is easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Used when laptop needed to be wiped clean.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved all of the data and used to restore to the laptop hard drive. Worked fine.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not A Plugin and Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full disclosure, I don’t read instructions, however, I didn’t see any that would have made using this drive any easier. I’m still not sure how I finally got it to work, but eventually I did. Now I just hope if I ever need to use it to restore a drive that I can figure that out too. I’ve been using computers since 1983.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Needs replacing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after two months, I have to replace it and I will lose all my stored data.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    for my step dad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will have to ask him for it is for his laptop. I hope he uses it and it keeps what he needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its was not what I was looking for, so I exchanged it was a bigger memory size.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I haven't had it for long.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was part of a larger project to replace a previous damaged computer column.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must be a good product Geek squad used it done initially with less than 50 characters

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not easily accessible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was at Costa Mesa BB, appointment with Geek Squad re: recovering data on desktop. Suggestion was made to add the portable hard drive. I've not been able to access the data on the hard drive. It would almost seem useless but it also may be I was misdirected or not understanding of accessibility. JoeB

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hard time working this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an Apple Mac laptop and had a hard time connecting this to my laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Stores my info and music and transfers in a reasonable amount of time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I don't know if it works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea if this item works or not. I have not a need to see if it works.

    I would recommend this to a friend
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