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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 8921 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the My Passport 1TB External USB 3.0 Portable Hard Drive for its large storage capacity, ease of use, and reliable performance. Many appreciate its convenient size and the value for its price, finding it easy to use with various computers. While some did not utilize the included software, positive feedback overwhelmingly focuses on the drive's ability to prevent data loss and its overall user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 444 Showing 8,861-8,880 of 8,921 reviews
  • Rated 1 out of 5 stars

    not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the hardest time trying to set up this external hard drive and cannot make it work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after few uses, totally not worth it and it wasn’t covered under warranty

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Was advised to get this by the agent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had the chance and/or opportunity so I know about this product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not useful

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was not compatible with my older laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not an easy device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not able to do with this what I wanted to do and I ended up returning it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot seem to get my files to sync. It keeps coming up with corrupted.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product three months ago and it never worked!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t been able to get this thing to work. Am disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way to bulky you can get a smaller shaped one for 10 dollars cheaper go for it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great storing device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Storing all my music and pictures that our precious to me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Confusing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no clue how to use and it says it cannot really do a full back up?!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not figure out how to transfer files to computer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    External drive was as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We read reviews and found this external drive at a good price

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 4 out of 5 stars

    Option for soft mod wii

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your going to mod a wii, i assume this is what your looking for.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes over 12 hours to back up. This was a waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was not compatible with the operating system on my computer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lost momery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I hooked up to my computer lost a lot of saving space

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good price and good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Good quality product that has lots of storage space

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working after a month worst external drive

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    One year old and still running fine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this red 1 TB through Dell in Dec 2016 and just bought a blue version from Best Buy a few weeks ago. Each are used to backup two computers on a regular basis. Both are running well and performing the backups as intended.

    I would recommend this to a friend
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