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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5079 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 5,079 reviews
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great quality, easy setup I use it for backups

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using my WD 2TB external drive for backups, it is easy to set up in my business laptop and fast to complete weekly partial backups. I suggest that you get the carry bag to protect better this drive and store the USB cable.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. Plenty of room to store all of my information.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good external hard drive, with security featu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good external hard drive. Good performance, nice security features. My one complaint is that it gets warm over long use. This doesn't seem to affect its performance, but I worry about how it might affect longevity. That aside, I've been very happy with this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    External hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my PlayStation pro and it has gotten me so much more space and it's awesome cuz it's portable you don't have to insert it into your machine it's amazing and if I'd buy it I'd recommend it to any friend

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Excellent Extended Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As my computer's main hard drive has begun to fill up I picked this up to hold my media files, and it's been excellent so far! Fast access and transfer, no problems playing through media player or VLC. An excellent deal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Good portable hard drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to store more games since my storage on my gaming laptop wasn’t enough. It serves its purpose for the price! Recommend if you want a portable hard drive that’s not too pricey!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but needs better setup instructions...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for an external backup of my desktop files. Has a lot of options and feature that were initially overwhelming for a non-IT expert. Wish it had better, more simple instructions on how to set up routine automatic backups. But, after watching some YouTube videos its was fairly easy to figure out; and once initially done it is fairly straightforward after that.

    I would recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hello BrianC, Thank you for your feedback. We are sorry for the inconvenience caused to you. We are glad to hear the drive is working well for your backup needs. If you are facing any issue with the drive, please open a support ticket at https://support-en.wd.com/app/ask/session, the customer support team will contact you as soon as possible. WDConnections

  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Reliable product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Effective fundamental product. Very minimal space taken up for operations and processes, so it had very close to the full 2 terabytes, as the product said it should. Good buy for the price and I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    GREAT HARD DRIVE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT OMG !! I LOVE THIS HARD DRIVE SO MUCH!! it’s surprisingly easy to use and it has a lot of space!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra space on my PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Easy to use. Holds so much data. I bought it for extra space on my pc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    WD My Passport 2TB External Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed more storage, portable, and easy to use. Security was a must. I got all of the above with the WD Passport 2TB. There were higher and lower storage, but 2TB was enough for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Tons of space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has saved me time and money. Being a music producer using this drive has made my workflow 10x faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Hard Drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price available at most best buy locations for the amount of storage. Speed is fast enough for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Xbox One Extra Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for my Xbox One. I hope it will last a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and compact for easy transport and real simple to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to save important documents and info

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was wondering how I could save my important documents and information without depleting the space on my laptop. The salesman at Best Buy assisted me with my purchase of the WD 2TB My Passport Portable HDD. Thank you Best Buy for your knowledgeable staff.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Great with games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage, does pretty well with video games too

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Great Value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some things to get clear with this product: Quality: This external hard drive has a very high quality feel, the case is well designed and the read/write speeds are consistent in benchmarks. Ease of use: I have to give this portable hard drive a 3 out of 5 because for some reason even after I plugged it into my pc, it didn’t even tell me that I had to format it even though all the disk space was unallocated, maybe I got a bad unit or something but if someone who didn’t know how to format a drive got this, they’d probably have a hard time figuring out what to do with this product. Other than that it should just be a simple plug and play item. Value: even though it’s not stated directly on the box, this is a 2TB SSD that’s inclosed in the housing and in fact not an HDD which is good news, usually you find 2TB SSDs to be hundreds of dollars because they are so fast but this one was about $90 and was a great deal, if you are running low on space this is a great option to consider.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Get this portable hard drive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable value for the price. This was easy to add to my computer. 2T is a lot of storage for something this size. The added security features add to this great value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    External hard drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for what i needed it for, to store data from an old hard drive.

    I would recommend this to a friend
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