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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 3385 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport 2TB External USB 3.0 Portable Hard Drive's large storage capacity, ease of use, and performance. Many appreciate its compact size and the speed provided by the USB 3.0 connection, along with its competitive price. While some users found the included software less intuitive, the overall experience was positive for most customers. A few noted the drive's weight as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 3,385 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent product. Got it on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale and I use it as an external for my xbox one S. It makes downloading games way faster than saving to my system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great external storage option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great external storage option for adding to the existing Xbox One storage. Set up was very easy. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this external hard drive with a huge memory capacity and it is easy to set up and use it with all my other devices.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Hard disk is good to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard disk is easy to support and store data. Good and trustworthy brand. I bought it at store and staff was quite helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Excellent storage option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of external storage for my movies and family photos. The 2 TB WD My Passport totally exceeded my needs and expectations. My laptop speed has returned to levels I had not experienced since it was new. I am thrilled about the ease of use and the performance. I would recommend this external hard drive to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality product without busting your budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought a number of these drives and have not had one fail or disappoint me. Simple to install - just plug in and go.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    good for PS4 external

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that PS4 allows external storage, this is a great addition. Small, the blue color is pretty cool too. Basic plug and play, not much to say really except it's nice to not have to constantly have to remove games from the base PS4 storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent for PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as I was running out room on my PS4 game console. It has worked perfectly with very limited setup involved.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it as extra storage. It works great, connects to all of my windows devices. I can share the data accross all the windows devices. I also use the backup program which also works great. The first backup takes a while since it's backing up every file in the selected folders. Backups after that run fast. I really like this external drive!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for my PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this once PS4 was made compatible with external hard drives. Very easy to setup/install and has worked great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great drive at a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't believe how fast my laptop runs using the files I have transferred to this 2 TB external drive. Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Passport 2TB External USB 3.0 Portable Hard Drive does exactly what I need it for. It's pretty fast and does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great External drive for PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was constantly running out of space, but this drive has been a lifesaver. Everything fits on here with room for more.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Backup Drives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several of these WD external hard drives. I use them for backing up my photos and video contents. All work great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Roomy, reliable, inexpensive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as storage for video footage, which creates large files and quickly fills up your laptop's hard drive. It works perfectly, can be left plugged in or moved from computer to computer, and can also function as an automatic backup service. No problems or complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great storage for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minimal external packaging makes this perfect for carrying around on the go with the laptop in a minimally sized case.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 4 out of 5 stars

    My Passport is a good external HDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive performs as expected. Fast. Good price. Never had any issues with WD external HDD. This is 3rd My Passport I have purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Storage

    Rated 5 out of 5 stars

    Great hardrive with room to spare.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item for my brother since he needed a place to store extra material for school. I have personally owned a couple in the past and they have always performed as expected. It is a great item if you need to back up your computer or if you need to store addition document to free up space on your internal.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Memory Bank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage to transfer all my photos and videos from my phone/computer to free up more space on my phone/computer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 5 out of 5 stars

    Great for movie storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous drive failed due to age. Had to rebuild the movie files stored on the dead drive but this drive is larger and faster. Previous drive was used for movies that I would watch at the fishing camp. This drive connects to my TV by HDMI cable so I can access my movies. Works great and plenty of storage space.

    I would recommend this to a friend