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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 3385 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport 2TB External USB 3.0 Portable Hard Drive's large storage capacity, ease of use, and performance. Many appreciate its compact size and the speed provided by the USB 3.0 connection, along with its competitive price. While some users found the included software less intuitive, the overall experience was positive for most customers. A few noted the drive's weight as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 3,385 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    No issues. Runs great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for a couple months now and haven't run into any issues. Use it with PS4 and its easy to transfer games between system and this hard drive. Only complaint is that the UI is slower with this hard drive plugged in. If possible, get one with a faster speed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Compact Hard Drive with plenty of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This storage drive fits easily into my computer bag so it is used more often. It is fast and I like it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Storage

    Rated 5 out of 5 stars

    Basic functional portable backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for keeping TimeMachine backups. So far good, hopefully it will last as long as MacBook Pro! BTW, you need USB-C to USB Adapter for MacBook Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great for ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for extra storage for my ps4. It is small and just perfect fit in my console setup. Good price when compared to other products of the same storage space.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Great backup device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this external hard drive to do backups. It does that really well, and l chose the bright yellow color so I could find it in the drawer between backups. It can get a little tricky, because Windows 10 is trying to manage the backups, my antivirus is also trying to manage the backups and the hard drive's WD software wants to manage the backups as well. So, essentially you have to choose. I chose the drives own software because it was simpler. I haven't tried it yet, but I think I will use it to backup my Xbox downloaded games or maybe run games directly from it. We'll see.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very practical and useful external drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very reliable external hard drive. No worries about your precious files. This will back up all your files easily and fast. Plenty of memory. Very helpful specially if you just want to bring your files with you and access them in other computers.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 4 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard driver must be reliable, fast and safety (password to go in), All of them this product meets.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to expand my hard drive. I have a Lenovo Computer that I mostly use for word processing. This allowed me to add iTunes, and other documents. I thought I was going to have to purchase another computer. It has worked out great. I LOVE it!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    More bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a small USB powered hard drive for a present to my nephew serving oversees. This was a Black Friday deal and it was a great deal. It holds 2TB and has some extra security features loaded on it. Plus I've always liked Western Digital products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Good and Reliable Portable HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is small and compact, but it can save lots of files and photos. Easy to connect and operate, and easy to carry. Good for the money paid.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Transfer of data...and then some!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble transferring data from old to new computer. This was used as an intermediary, and had plenty of room for everything. Now with all info successfully transferred, I will use it for auto-backups! Worked like a champ and was on sale, too!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 5 out of 5 stars

    Great External Hard Drive

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hard drive. Fast performance. Easy to use. High quality material. Transportable and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great for gaming storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just as described. I use it for extra storage for my X Box. Perfect size for me and a great price. Simple to use and transport. Love this product!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great External Drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for anyone wanting an external hard drive that is password protected! Easy to use and simple for all my storing needs. The 2TB of memory allows this drive to work quickly and efficiently without being slow like some other drives.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Storage

    Rated 5 out of 5 stars

    Great storage and super fast to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed storage for my pictures and videos, this drive has great protection software and is super easy to set up. Drive is fast when used with USB 3.0.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Storage

    Rated 5 out of 5 stars

    Great backup device for Windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable storage device is medium capacity and high performance, and relies on power through USB, no external power adapter required.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 4 out of 5 stars

    Good drive...clunky software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First thing you need to do is delete the backup software that comes on the drive. There are better packages avaialble online. However, as far as the drive goes, it is quick (USB 3.0!), light, and so far helped me back up a failing laptop drive prior to replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Storage

    Rated 5 out of 5 stars

    Extra Space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive. Plenty of space, fast transfer rate and easy to use. Thus far, no problems or crash to report. Working just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Easy-Peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Just plug and go. Right price, too. Quite a change from when 1TB used to be so expensive. And this unit is 2TB! Thanks, BB!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive holds all my files and is easy to use and easy to reformat for a Mac.

    I would recommend this to a friend