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Customer reviews

Rating 4.7 out of 5 stars with 2869 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 2,869 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Replaced my 1TB Portable Hard Drive with this!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced by 1TB Seagate Portable Hard Drive with this 5TB Western Digital and not only is the extra space amazing for the price but the speeds are so much better too! I thought I was going to keep my 1TB Seagate as a backup but ended up giving it to my brother and buying another 1TB WD version of this model as my backup instead

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    External hard drive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. I have a small business that requires me to store a huge amount of high quality pictures. This external hard drive is very easy to use. I am able to break everything down into categories so that I can find what I need quickly. Best part is that if my computer crashes I won't lose my stuff. My computer also runs a lot faster without all those pictures taking up space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Get’s the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge amount of storage. Does the job. Easy connect and use. Nice portable size. Great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    It works as advertised, can not beat that.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works perfect as a external back up. 5TB is a lot of space and not easy to fill up anytime soon. I only wish they put the blinking light on the other end from the cable connection so you can hide the cable and only see the light. Easy to use, plug it in and looky there, a new drive letter in your pc or mac! (However, don't put it in your shirt external breast pocket else it may suffer the same fate as many cell phones have.)

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability

    Rated 5 out of 5 stars

    More backup space for backups

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a backup for a compilation of other backups. It's a decent price for 5TB, at least it was on sale anyway. Nothing I can really say about speeds as I'm not really using it on the regular, just for massive backups which are already going to take a long time to process (an overnight job for hundreds of thousands of files). This is probably my 4th WD My Passport, and so far all have functioned great and lasted a while. They feel pretty sturdy and don't slide around on the desk. I'll probably pick up 1 or 2 more for secondary backups.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Storage

    Rated 5 out of 5 stars

    Affordable spacious backup hdd for travel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this drive. This thing is affordable and it's got a ton of space and is very easy to slip in my backpack for trips where I'll need to backup a lot of footage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great! BUT...for Chromebooks, No PW or Encryption

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little unit. I use it for external storage for my Chromebook. I also have a Western Digital 4 TB EasyStore drive and 10 TB EasyStore drive, which I have been using for over a year. There is 1 drawback for Chromebook users. Even though this a a "Works with Chromebook" certified item, password protection & encryption ONLY work with Windows...they will not work with Chrome OS. Other than that, I'm very satisfied with it and its portability and speed.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it’s suppose to do, not the fastest but gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as an external storage for my PS5 and it has worked flawlessly so far

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Reliability

    Rated 5 out of 5 stars

    Great on the go drive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to set up and use on the go. Definitely a great deal and good reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Passport

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for me needs. Easy to use and to sync with my computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Size

    Rated 5 out of 5 stars

    Excellent price and quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to use as backup for my laptop files. Size, price, quality and ease of use were boxes on my checklist and this product checked all my boxes. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Just What I Need

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never have too much hard drive space! These are the best for keeping all of my important files, photos, and videos.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeat use. Great storage. Cant find any faults with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Kids love for PS5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love the ease of use for their Playstation 5. It works great. The kids download a lot of games. Fortnite updates a lot so i got for them the 5TB. Trust me you won't be disappointed. Fast transfers also from the PS5 to the external hard drive. Thank you for making such a great product...

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Doctor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I found a store employee all was ok although they did not know much about the product.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size, Storage

    Rated 5 out of 5 stars

    My Passport 5TB External USB 3.0 Portable Hard Dri

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Passport 5TB External USB 3.0 Portable Hard Drive - Black ~ small, compact, and 5 TBs! Great external hard drive for the price

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Hammerin' Hank

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a home server with over 80TB of storage capacity. Recently I lost the ability to connect to it over my home network. As it serves as network storage for all my music, movies, photos and some personal files. Having lost all network connections to the server, I have been unable to stream or access any of my stored data. Until I figure out what's going on with the server, I decided to buy this portable drive as an interim solution, and have begun to store my data on it by slowly downloading some of the accessible data on the server. I have then "shared" that data on the network so that I can access it from any device connected to the network and it has functioned perfectly! Once accessed on any device, streaming is seamless and fast. I have moved a ton of stuff to this drive and when I check "properties", very little memory is used up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my passport. I can save all my documents on it, and the most important thing is that I can carry it wherever I go.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    So Far, So Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also have the older 4TB My Passport and this version is better in every way (faster, smaller, higher capacity). I haven't had any issues with is thus far (after about 5-6 months of use) and it's serving its purpose well as an encrypted AFP fileshare. Never had any issues with Western Digital yet and these 2.5" drives tolerate heat much better than similar Seagate drives from what I've experienced. I didn't touch any of the included software.

    I would recommend this to a friend
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