The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,158 reviews
Rated 4 out of 5 stars
Decent Backup Device
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Replacement for an older Ultra Passport. It has downloaded files etc as needed. I did have to go online to WD for some downloads to finish the process. I didn’t realize this at first and contacted support.
This review is from WD - My Passport Ultra 2TB External USB 3.0 Portable Hard Drive - Blue
I would recommend this to a friend
Rated 4 out of 5 stars
Decent enough
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s ok I have only had a little trouble with set
Up
This reviewer received promo considerations or sweepstakes entry for writing a review.
Terrible. Broke within a couple months & became corrupted so I couldn't retrieve any files from it. Make sure you backup everything to a cloud account if you use this!
This was a compete waste of money and resources. I even had a protection plan with this but that didn't help anything. I was using this with a PC if that helps anyone.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great external hard drive. Slim construction. Great price for storage size. Would recommend it if you are in need of an external hard drive.
This review is from WD - My Passport Ultra 2TB External USB 3.0 Portable Hard Drive - Blue
I would recommend this to a friend
Rated 1 out of 5 stars
Should Indicate Portions Not Supported
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had issues setting up Passport Ultra. After calling "Support", I was told that portions of the setup were no longer being supported. That was the reason we could not get it properly connected.
Hi CraigK, We apologize for the inconvenience caused to you. This is not the service we want for our customers, this usually never happens. To assist you better, we kindly request you to open a support ticket at https://support-en.wd.com/app/askweb and provide more details about the issue with possible error screenshot, Our support team will reach out to you promptly.
Rated 5 out of 5 stars
Recommend
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product is nice and faster than the regular My Passport Hard Drives.
This review is from WD - My Passport Ultra 2TB External USB 3.0 Portable Hard Drive - Blue