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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 101 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the My Passport Ultra 2TB External USB 3.0 Portable Hard Drive favorably, particularly praising its substantial storage capacity and ease of use. Many appreciate its compact size and portability, making it ideal for travel or on-the-go use. The drive's affordability is also frequently cited as a positive aspect. While some appreciate the design, this aspect is less frequently discussed than the others.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 101 reviews
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice compact design. fast to transfer data and great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive, WD is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive reads and writes over 100MB/s, has a cool modern design and has advanced features like encryption. Great hard drive if you can get a good price on it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my PS4!! Free up all storage on apps now don’t have to delete a game to get one!!! Easy set up too. Already looking at another one for my phone!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Never Fails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this external hard drive. Easy to use, compact and most important will hold thousands of images and data.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Great for extra storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for extra storage. Laptops storage space was filling out. Easy to set up, lots of storage

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great price for portable hardrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small portable hard drive. Easy to operated and use. .

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size, Speed

    Rated 5 out of 5 stars

    Just the hard drive I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous backup hard drives were 9 or 10 years old and I was afraid of drive failure. Chose this drive for size, speed, and price. This met my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Another Excellent WD Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as add on storage for my Xbox One X and was not disappointed. I've always had great life and reliability from every WD product I've purchased and thus far, this drive has performed perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Passport Ultra external drive and it serves its purpose. I enjoy the extra storage room for my growing number of pictures and files on my Dell. It works great and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Lot of storage for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the "slick-looking" version of the 2TB drive. It's about as small as a mechanical drive this size can get. T. he WD Backup program is good if that's your primary use. Would prefer a USB-C connection rather than the older style (less likely to fail). If using with a laptop like the Surface models or MacBook where size and weight are a consideration, consider SSD drives (although they currently are much pricier.)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Size

    Rated 5 out of 5 stars

    Great backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is huge and portable. It’s inexpensive enough to buy more than one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works flawlessly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband purchased this to transfer a bunch of files from our old pcs to our MAC. He said it worked perfectly & freed up a bunch of space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 5 out of 5 stars

    Serves it's purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap storage. Portable. Fair size. So far, so good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    backed up everything on my HD seamlessly. I still have a Tb to use in the future. works with both WIN7 and 10 without a glitch. not too large to carry along with my laptop, either. I will definitely recommend this over any thumbdrive product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to transfer files to and from work. So far it’s working great and was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Need a good hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive works great for transferring files and backing up everything. No issues!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Awesome for storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive for Xbox one. My son easily stores all extra games on here.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for an easy to use device that is reliable Found it in this unit

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent hard drive for a grate price on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is as good as it gets when it comes to portable hard drives. 2TB is plenty of storage for movies, music and data. This model also comes with encryption and password protection built in. Highly recommended when on sale at Bestbuy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great external drive for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Passport Ultra external drive served the purpose I bought it for. I needed extra storage room for my growing number of pictures in my MacBook Pro. It works great and very easy to use.

    I would recommend this to a friend
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