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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 101 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the My Passport Ultra 2TB External USB 3.0 Portable Hard Drive favorably, particularly praising its substantial storage capacity and ease of use. Many appreciate its compact size and portability, making it ideal for travel or on-the-go use. The drive's affordability is also frequently cited as a positive aspect. While some appreciate the design, this aspect is less frequently discussed than the others.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 101 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great to add memory Ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to add additional memory for the PS4 works great have loads of space now.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great drive for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    real nice drive for the price. WD's software for backup is always nice to use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick response, using with ps4 and the storage of downloaded games is seamless.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Bought a back-up

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very awesome, the upload speed, is very fast.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not like it used to be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD used to be very intuitive and would automatically set up with my computer. I bought a second back-up drive to save only photos/videos but it wasn't compatible with the recent WD I purchased so everything got confused. I checked in with Geek Squad and they couldn't make it work either, but she did get me set up with a manual process to back it up. The drive works, but it's not easy to set up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    External Storage for Photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this external drive to store my photos so that I have back up copies.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s a Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, but crazy slow transfer rate. Connector is usb 3 but bus speed has no redeeming characteristics.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect for Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for saving files I don’t use every day, but still need access to.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great for storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and has a lot of storage space. I would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Box in aluminium

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful device with a gorgeous exterior and a nice price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portable drive perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive is super easy to use. I carry it with me everywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage for those important files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage for your important files. Worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transfers quickly - great way to back up your data

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for Mac and windows. easy to set up. good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Storage & backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses this for back up of his HP envy laptop. Just can’t go wrong with WD storage devices. I have several of these-some are at least five years old. None have failed me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets all Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to store files from multiple computers that I was getting wiped and reset. It did the job well and looks very sleek. Also great quality and well built.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy and small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use these drives to backup our servers here on a quarterly basis. They seem to perform adequately, with no known issues or problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful, beautiful and cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a low MB/cost and need space it’s very useful and with a hard cover. If you need speed a SSD drive could be better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it is suppposed to.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good hard drive for keeping extra data on. Has been performing flawlessly for two years now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've come to trust WD for its reliable performance and solid build. This is my fourth external drive from them.

    I would recommend this to a friend
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