The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,158 reviews
Rated 2 out of 5 stars
Slower then molasses
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had to return this badboy after attempting to back up my game library on to it. It literally took almost 4 hours to download 20 GBs.
Hello, We're sorry to hear about your online shopping experience, We recommend you to please let us know the entire problem in detail along with the error screenshot, so that the technical team can help troubleshoot and resolve the concern. You can open a support ticket at https://support-en.wd.com/app/askweb, the customer support team will contact you as soon as possible.
Rated 4 out of 5 stars
Easy to Use
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The portable hard drive was easy to use. I was surprised how fast it was able to transfer my photos.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought one in Yellow and this Grey one. Both malfunctioned. WD drives are usually very reliable, so maybe the two I bought were a fluke. I will not buy this particular model again, but I DID BUY 2 EASYSTORES by WD and both working fine.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tried multiple attempts to set this up. Each time would not start. Contacted Tech Support and was transferred to an entirely different number where a technician asked me to pay for tech support
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this drive on 8/25/2019. I used it for the first time on 10/10/2019. I plugged it into my laptop, and did a backup using file history. I ejected the drive later that evening and plugged it in on 10/11/ and it said my drive needed to be reformatted. It was still visible in the File explorer. I ejected the hard drive safely.
On 10/12/2019 I plugged in the drive and it was not visible in windows explorer. I can't find any good support for what has happened to this drive.
I have found no documentation for this drive.
This reviewer received promo considerations or sweepstakes entry for writing a review.
worked great...until it didnt. Opted to go with a HDD instead of an SSD because of the price but am i regretting that decision. Took care of the hard drive (always ejected, never moved while it was plugged in) because i know these things can be pretty susceptible to damage and of course I go to plug it in and its not even being recognized by my laptop. As soon as i plug it in, it makes a couple buzzing sounds like the needle is trying to read but wont even show up. Looks like i'm biting the bullet on this one. Do yourself a favor and go with a SSD.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Always had WD for years and worked great. Bought new MAC and extremely difficult to connect. After repeated try’s returned and bought G Drive. Hooked up instantly.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have a scheduled daily backup. The Ultra will not perform the backup. The only way to back up is manually after unlocking the drive through WD Security. When I am logged on to the PC at the scheduled time of back up, the backup does not occur. When attempting to search for why, there are no good links at the WD site which would point me in the right direction. Tool is pretty useless for trouble free backups.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this on September 10th, 2021 to serve as a backup drive for a new laptop. It took me 5 weeks to get around to using it.
I was looking to reinstall the Wester Digital backup utilities only to find this product is no longer supported by Western Digital and I was unable to register it for warranty!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I would have given it 5stars, but the usbc to usba adapter has the usbc recptable fitting loosely. I ended up purchasing a Satechi adapter at works perfectly.