The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,158 reviews
Rated 3 out of 5 stars
My Passport Ultra
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works as expected, very slim in design, comes with USB-C
This reviewer received promo considerations or sweepstakes entry for writing a review.
This device is working very well so far. it is smaller than I expected, but then 4K of core would have filled a phone booth when I was in college. Good buy for the price, I think.
This review is from WD - My Passport Ultra 2TB External USB 3.0 Portable Hard Drive - Blue
I would recommend this to a friend
Rated 5 out of 5 stars
samnfloyd
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
needed this to store all my important photos and various information.never disappointed when dealing with Best Buy
This review is from WD - My Passport Ultra 2TB External USB 3.0 Portable Hard Drive - Blue
I would recommend this to a friend
Rated 5 out of 5 stars
Type C Connector - Yay !
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Finally a laptop backup drive with a Type C connector (and included adapter for Type 3)
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had to buy to back up my computer when I had it worked on. I was a waste of money. You should use your own stuff to back up my stuff when I get my computer worked on.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The external drive came two days early. Many thanks. I shall shop here again.
This review is from WD - My Passport Ultra 2TB External USB 3.0 Portable Hard Drive - Blue
I would recommend this to a friend
Rated 1 out of 5 stars
Difficult set-up
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very difficult to set up. I had tech support for 2.5 hrs on the phone and they still could not help with the set-up. They had to escalate this issue to another Tech support person which I never was connected to. I was placed on hold for 45 minutes to be connected which never happened.
Hi MikeZ, We are sorry for the inconvenience caused to you. We recommend you to try different USB Port, cable and computer to isolate the issue. If the issue persists then please open a support ticket at https://support-en.wd.com/app/askweb to elaborate on the issue with possible error screenshots, our support team will get in touch with you at the earliest.
Rated 1 out of 5 stars
Brian D.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I returned the Passport Ultra 2TB External Portable Hard Drive as I unable to understand and follow the instructions for installing the item. I found the Microsoft cloud backup was easy to install and works well.
Hello MohammadZ, We are sorry for any inconvenience caused to you. We would request you to open a support ticket at (https://support-en.wd.com/app/askweb) so that we could troubleshoot the issue and assist you further accordingly.