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Customer Ratings & Reviews

Your price for this item is $154.99

Customer reviews

Rating 4.7 out of 5 stars with 638 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the ample storage, ease of use, and performance of the My Passport Ultra 4TB External USB 3.0 Portable Hard Drive. Its compact size and USB-C compatibility are also frequently praised, along with its reasonable price. While some users experienced minor issues with the included software and cable length, the positive feedback on other features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 638 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, great storage capacity and easy to format for my system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Ton of storage space. Easy to navigate

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Passport Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Passport was extremely simple to set up on my Surface and gave me much-needed storage space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard drive great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works well with music server. Would recomend to anyone for any purpose have older one on laptop for extea capacity

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent External Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very small and compact. Great for college students. Enough storage space to save assignments, photos, and videos. Wonderful and affordable. Best part compatible with Mac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY EXTERNAL DRIVE . . . .

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT IS FAST AND COMPACT, VERY SATISFIED WITH THIS PURCHASE.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for general purpose storage, reliable at a good price. This fit the bill well. The drive is fast enough for general purpose use, easy to setup and durable. I haven't bothered much with the included software, though others might find some value there.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I Cloud For Me 2

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No cloud for me! WD external hard drive used to backup my personal information for safekeeping. Easy to use (Plug & Play). Very reliable!

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    USB-C makes all the difference.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USB-C makes all the difference. The speed difference between the old USB 3.0 and USB-C is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Huge Portable Storage Capacity

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this Hard Drive! It has fast transfer rates and it's so easy to use, Just plug it into your 3.0 USB slot and you're ready to go to make backups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My most trusted brand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My most trusted brand. Rarely have problems with these. Most older models I still have are over ten years old.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great and convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter to go along with her new computer for college. It’s small, one cord, fast and very convenient. Really does the trick. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast speeds for a HDD. The solid aluminum case gives it a premium feel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Flawlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for backups. With 4 TB it has plenty of storage for my system. So far has been reliable and easy to use. Has worked flawlessly so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can't go wrong with WD.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD is a proven winner in data storage. You can never go wrong with WD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The more the better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a Wester Digital customer and this is one more reason why. The perfect drive with performance and storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great portable drive- so easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable drive is the perfect fit for business or personal use. Easy to use and so small it fits easily into my purse. I can take it everywhere!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has USB-C!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice that it comes with USB C. Works fast. Designed well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little more piece of mind.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I got this so I could keep my svg files separate from my computer so I could always have them in case of a computer crash. So far it has worked terrifically. If you have files or pictures you never want to loose this is the absolute best way to be sure you will always have them. After loosing too many during a computer meld down several years ago I have a larger external backup drive, and every several years I back them up also to new external backup drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external HD for gaming

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband recently got a gaming laptop, but I cheaped out on the memory. He now runs all his steam games off this external drive, won't run out of memory and if he needs an upgrade to his laptop everything is stored here. Not noticeable that the laptop needs to read from the external drive. Plus I can schedule back-up for what is stored on his drives and he doesn't even know it's happening. Perfect addition for the non-computer techie who likes to plan games.

    I would recommend this to a friend
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