Main Content

Customer Ratings & Reviews

$49.99

Customer reviews

Rating 4.7 out of 5 stars with 2968 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the Internet Security with Antivirus Protection, highlighting its effectiveness in providing internet security and protection. Users appreciate its ease of use, simple installation process, and its ability to operate efficiently in the background. Many also find the antivirus performance meets their expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 2,968 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy to learn this is a better product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never heard of webroot before this purchase. I was going to use McAfee the CSR that helped me with my purchase suggested this option. Way better. I was able too also use it for 3 devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well and user friendly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've replaced ALL other previous antivirus programs with Webroot - works with other programs not causing any problems, easy to use and very user friendly -

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Install problems

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is working well. I can’t install it on the third device. I’m only receiving 66% of the products value.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LaLaM

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downloaded on recent HP Omni Desktop.purchase. Was already using this service on Laptop. Have not had any issues using this service.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Quick Scans are taking much longer than years past

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What happened to the Webroot Quick Scans that were & use to be very speedy & fast meaning a Quick Scan completed in under 5 Minutes? That is what I remember Quick Scans running at & completing in the Years past of purchasing & using Webroot Products to quickly & easily scan & help protect my Windows Desktop PC from Infections. That ain't the case anymore with the latest Webroot Security Products that are available to use with the latest released versions for them. I currently purchased have the Webroot Internet Security Plus with Antivirus Software 2021 which I dread & don't run Quick Scans of my Computer very often nor do I seldom ever run a Full Scan of my Computer with my Webroot Product because the Scans take noticeably & dramatically way longer than they used to on my Computer which has way enough RAM & Memory installed & available to not have this be the reason for these now longer Security Scan/Run times that I have noticed & that are really getting on my Nerves because they are no longer speedy but sluggish & slow. A Webroot Quick Scan of my Computer used to take under 5 Minutes to run some Years ago. Now, when I run a Webroot Quick Scan on my Windows Computer it takes over 13 Minutes to scan & finish a Quick Scan. A full Scan use to take about 25 to 30 Minutes & now takes well over an Hour to fully run & complete. Therefore, is the reason why I have given Webroot 2021 Security Products 2-Stars out of 5. I hope for future Webroot releases that allow & bring back those wonderful, speedy, Full & Quick Scans that I remember & that complete in just quick Minutes.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hey there Corwin. This does not sound like expected behavior. On my personal computer (running webroot), quick scans finish in under 5 minutes. Please submit a SUPPORT TICKET so that our tech support can help you out with this. Let us know how that goes! Webroot

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Protection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Webroot Antivirus for years. I can check my virus protection on my computer at any time to make sure my computer is safe. I recomment Webroot to anyone who wants to have peace and comfort for their computer.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 4 out of 5 stars

    Works as advertised

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works as promised so far. Was easy to install. I like that it constantly updates.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Antivirus

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues, it's working fine. So far, so good! Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my LP Laptop to the Geek Squad to get a virus protection. I was met with a friendly staff. They installed the virus protection the same day and did a fantastic job. I would definitely recommend The Geek Squad for anyone that needs anything done to their computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Antivirus software

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like it is supposed to. And no more annoying pop ups.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Webroot

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and no problems so far. The only gripe I have is that when I wanted to do a system restore there seems to be no way to turn it off. I had to uninstall. Do the system restore and reinstall.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Safe and Secure

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel my laptop is now secure after outside intrusions found on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May Avenue Best Buy was where I purchased it. I like the product and appreciate the Geek Squad for loading the product and showing me its features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Teview

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good, I used for three devices.. installed was easy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Antivirus, good value

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Antivirus that I have used for years. Cost is comparable to most Antivirus on market even though I believe it is much better. My only complaint is that I don’t have three devices to download on. My other devices are Chromebook and IPad. These devices support their own Antivirus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got a Virus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps, but I still ended up with issues. Then I had to pay for a clean up from Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using Webroot for over 15 years. My go to computer protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Saved the Day

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, but tech support from Webroot gives me pause. I tried to install this app on my Mac Mini, but was having trouble. Emailed Webroot tech support, who replied the next day with a request for me to give them a call instead so they can troubleshoot over the phone. When I called Webroot, the representative was not able to help me because the Log Me In app they wanted me to install (so he can have remote access to my computer) also will not install. Webroot tech concluded that my Mac is “too old” (I bought it in 2013 but kept it up-to-date…and it has the current OS). I ended up contacting Geek Squad, who also experienced the same issues (to be fair to Webroot). However, the Geek Squad rep took an extra step and made an in-store appointment for me to come into the store with the computer. After some effort, the in-store tech was able to successfully install the app on my “old” computer. Thanks, Geek Squad!

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      I'm glad you were able to get your problems resolved - I'm sorry that it required so much work on your part. Hopefully no more issues! Webroot

  • Rated 4 out of 5 stars

    Webroot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased Webroot this January 2024 after my son's computer started acting very weird and had to take it to BestBuy to diagnose the problem. Fortunately, when we purchased the computer in May of 2023, we also purchased Total Tech coverage. Serveral viruses, etc. were cleaned up. The BestBuy staff were great and recommended Webroot. We felt confident in the purchase. I would like to note however, a few days after my son returned to college, he texted the computer was still acting weird with the same issues as before. He ended up getting a VPN and that made it better for a bit. Then the beginning of Febuary, a friend ran a certain proram on his computer (I'm not sure what the program was), but it took 11 Gigs of malware, etc. off his computer. So does Webroot not detect malware? Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two thumbs up!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, easy to understand, secure! Wasn't aware of this product before, but thankful for recommendation!

    I would recommend this to a friend
Sponsored