Deals Worth GiftingShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 49 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the antivirus protection provided by the software, expressing relief and trust in its effectiveness. They feel confident in the protection it offers against potential threats and viruses.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 49 reviews
  • Pros mentioned:
    Quick scans

    Rated 5 out of 5 stars

    Antivirus that works well

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been using Webroot for about a decade, never had an issue. The scan are quick I use it with my desktop and laptop, I have used it on cell phones.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Quick Scans are taking much longer than years past

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What happened to the Webroot Quick Scans that were & use to be very speedy & fast meaning a Quick Scan completed in under 5 Minutes? That is what I remember Quick Scans running at & completing in the Years past of purchasing & using Webroot Products to quickly & easily scan & help protect my Windows Desktop PC from Infections. That ain't the case anymore with the latest Webroot Security Products that are available to use with the latest released versions for them. I currently purchased have the Webroot Internet Security Plus with Antivirus Software 2021 which I dread & don't run Quick Scans of my Computer very often nor do I seldom ever run a Full Scan of my Computer with my Webroot Product because the Scans take noticeably & dramatically way longer than they used to on my Computer which has way enough RAM & Memory installed & available to not have this be the reason for these now longer Security Scan/Run times that I have noticed & that are really getting on my Nerves because they are no longer speedy but sluggish & slow. A Webroot Quick Scan of my Computer used to take under 5 Minutes to run some Years ago. Now, when I run a Webroot Quick Scan on my Windows Computer it takes over 13 Minutes to scan & finish a Quick Scan. A full Scan use to take about 25 to 30 Minutes & now takes well over an Hour to fully run & complete. Therefore, is the reason why I have given Webroot 2021 Security Products 2-Stars out of 5. I hope for future Webroot releases that allow & bring back those wonderful, speedy, Full & Quick Scans that I remember & that complete in just quick Minutes.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hey there Corwin. This does not sound like expected behavior. On my personal computer (running webroot), quick scans finish in under 5 minutes. Please submit a SUPPORT TICKET so that our tech support can help you out with this. Let us know how that goes! Webroot

  • Pros mentioned:
    Quick scans, Trustworthy

    Rated 5 out of 5 stars

    Best decision

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only virus protection I trust tbh. And I was able to easily download it to my PC and my gf PC

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus protection

    Rated 4 out of 5 stars

    Tried Something New

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new laptop and decided to try a new internet security protection program.I felt Kaspersky really screwed up my last computer. Best Buy recommended this program. So far so goood, it caught a potential virus I felt my old Kaspersky software would have let through. Only had it for a couple of weeks, could go up to 5 stars if it performs well in the coming months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Virus killer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot has prevented viruses from attacking and is very affordable

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus protection

    Rated 5 out of 5 stars

    User friendly protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use & install. Very happy not to be worrying about viruses.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Keeps my computers safe!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been trusting Webroot for many years now and it has kept me safe. I have had absolutely no problems with it. I plan to use it from here on out as long as it continues to do the job. I buy the 3 year subscription so I don't have to worry about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Low System Resource "Hit"

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I assume this program works effectively. It is for personal use and I have never had a virus. I can scan the computer on demand or scan in individual file. This program does NOT slow down my computer like some other big name programs have done.

    I would recommend this to a friend
  • Pros mentioned:
    Trustworthy

    Rated 5 out of 5 stars

    WEBROOT

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot has been providing Internet Security from the first day I purchased a computer from Best Buy. I renew my subscription, and a Geek Squad member provides the installation. This is a trustworthy product.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus protection

    Rated 5 out of 5 stars

    Safe

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very thankful for this product. No mater what I use my laptop for I know it’s protected with this antivirus program!

    I would recommend this to a friend
  • Cons mentioned:
    Digital library

    Rated 5 out of 5 stars

    location of item

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was frustrated because the item was not located in my digital library as the Best Buy email stated. However, once I located the item in my subscriptions it was easy to download.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus protection

    Rated 5 out of 5 stars

    Works, no viruses

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work, have been on at least two subscriptions. I haven't had any problems. Was told to use this instead of McAffee (which I had used for years,at the time this was a little cheaper)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Antivirus protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protection at a great price. The Geek squad was a great help in helping me make an informed decision on which protection to buy and then helped me by installing the protection.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus protection

    Rated 5 out of 5 stars

    Always Trusted

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have trusted Webroot for several years and will continue to do so always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot SecureAnywhere

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have successfully used Webroot SecureAnywhere for several years!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Trusted

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I need it to do seamlessly in the background. Reliable and trustworthy, can't ask for much more than that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sally Me

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad very efficient at installing this on my laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trevor....My Hero!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee who helped me was Trevor who was excellent. I am 74 years old and he was kind, patient and took the time to answer all my questions making sure that I understood everything. You are so lucky to have an employee such as Trevor. I will ask for him whenever I go there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Webroot for years. Never had any issues. Recommend to anyone looking for internet security and anti-virus.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus protection

    Rated 5 out of 5 stars

    Adequate protection and worth every dollar

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adequate protection and worth every dollar spent for this software!

    I would recommend this to a friend
Sponsored