Main Content

Customer Ratings & Reviews

Wemo - Wireless Dimmer Switch - White-Front_Standard

Wemo - Wireless Dimmer Switch - White

Model: F7C059SKU: 5794511

Customer rating

Rating 4.4 out of 5 stars with 577 reviews

88%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 577 Reviews
  • Rating: 4 out of 5 stars

    Good but not perfect smart home dimmer

    Posted
    daytonadan
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® MemberMember
    • Top 500 ContributorTop 500 Contributor

    If you are one of those folks who are big into the smart home thing and are wondering where the smart dimmer switches are, stop wondering. WeMo just rolled out their version. And if you can get through the somewhat rocky installation, it mostly works. And does a few cool tricks. I say mostly works because Amazon’s Echo, which is supposed to work with the dimmer ,only works some of the time. Even after going through the somewhat lengthy and arcane process of linking it with the WeMo switch, it is just as likely to say “Sorry, light is not responding,” as carry out my command with a cheerful “OK” when I tell it to turn the dimmer on or off. Also be aware this is a light switch, not something you just plug and play. You need more than a passing familiarity with electrical wiring to install this thing. Just putting white to white and black to black isn’t going to hack it here. You need to know which of the two black wires that went to your old dimmer is LINE and which one is LOAD. And be sure there is a neutral wire because it wont work without one. . As well as being sure this is replacing a 1-way, not a 3- way switch (you can’t use the dimmer on 3-way circuits). If you understand all that, you are good to go. Installation is not hard. WeMo’s current crop of install videos are of little help here. There were not any yet for the dimmer when I did my install. And if you follow the instructions for the regular light switch, you could get into trouble. It does not matter which black wire goes where in that installation. The good news is the WeMo dimmer works with all types of lighting (regular old light bulbs, LED or CFL) as long as they are dimmable. You can even tune it to the proper type for best results during installation. A color changing LED light bar on the switch (that is off most of the time) helps you determine what the problem is, if there are problems. Problems and modes are color coded. See the instructions. Also be aware you HAVE to install the WeMo app on your smartphone or tablet to set up the dimmer and get it to do all those neat connected tricks. That was not an altogether smooth process for me. The Android app crashed a couple of times and/or just stopped working as I went the process of connecting it to my wi-fi system and doing the setup. Killing the app and starting over fixed the problem each time. And I eventually got it up and running. This product is new so maybe they will work out the bugs in time. Once installed the WeMo dimmer does several useful things. You can set it to come on at any time and any brightness and go off – every day or just some days. You can turn on a “night mode” that limits the brightness (your choice) if you turn it on in the middle of the night. Thereby avoiding the dreaded 1000 watt spotlight syndrome that comes from a going from complete darkness to full brightness when you throw the light switch. You can set it to go on and off at different times when you are away. And there is a timer that allows you to turn it on and then go off in the elapsed time you choose.. Of course, since it is connected via wi-fi. you can control it from anywhere with your smartphone or tablet. Or you can use it like a dumb dimmer switch. Slide your finger along the little row of tiny lights in the center of the switch to set the brightness when you turn it on. One other caveat. This looks best in a single switchbox. The plastic tabs that attach to the wall are thicker than the flat metal tabs on a standard switch. So if you are installing it next to other older switches in in a two- or three-gang switchbox the standard switch faceplate does not sit flush with the wall over the dimmer. This is less of an issue if you install it alone, since it comes with its own faceplate, which fits better.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Works great after frustrating Wi-Fi setup

    Posted
    cinsteadofak
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® MemberMember

    Wall installation was easy and straightforward if you have basic electrical knowledge. It is important to know this dimmer can only be used on a single pole light switch (one switch controls one set of lights). Installation is as follows: 1. Turn off breaker to light switch. 2. Take off face plate and unscrew old switch. 3. Test for any other live wires within box using voltage detector to prevent electrocution. 4. Remove wires from old switch. 5. Attach green wire to bare copper wire (ground). 6. Attach white wire to white wire (neutral). 7. Attach the black wire with the lighting bolt icon to black wire for power source. 8. Attach the other black wire with light bulb to black wire to light source (load). 9. Carefully push all wires back in place, replace screws and turn breaker back on. Note: Wires in your home may be different colors or even wired incorrectly. If in doubt, hire a professional. After testing to make sure the light turns on manually, download the WEMO app. I had a glitch occur during initial setup and was very frustrated with the setup process. In order to prevent others from being equally frustrated, I would perform the following before connecting your phone to the dimmer, via a temporary Wi-Fi signal, and opening the app on your phone. 1. Forget all your WiFi networks on your phone. (Note: Dimmer uses 2.4 GHz Wi-Fi) 2. Turn off smart connect (feature which phone auto connects to cellular data when no internet is detected). 3. Unplug/turn off any router extenders. (setup app does not show “_ext” and I think I selected the router extender which may have caused the glitch) 4. Disable cellular connection. 5. Disable Bluetooth. The glitch during setup caused no devices to show up within the app. I followed the directions within the WEMO app to “Reset Your Dimmer’s Wi-Fi” and “Factory Restore Your Dimmer,” and neither reset fixed the problem. After speaking with a service representative, it occurred to me that you must also clear the WEMO app’s “Cache” and “Data” in the apps setting. Even though I should have known this, I think the company should include that in the reset directions. After a successful app install, I found the app easy to use and very responsive to commands on Wi-Fi. I did notice a couple second delay when I used the cellular connection, but that was to be expected. The app has many features to customize the lights, such as an adjustable timer to fade out to sleep, a night mode, a programmable “Rule” control, and a manual dimmer and off button. You can even do more customizations by connecting to IFTTT and Nest. I would not recommend this product since the WEMO uses Wi-Fi instead of Bluetooth for setup and so many steps need to be completed to be successful. Another option WEMO could have used was the WPS on the router to establish the connection. I did select to save the Wi-Fi settings, so maybe I would not have to go through this again for additional devices.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Easy install & features, non-intuitive basic use?!

    Posted
    TechSavvy55Plus
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member

    Opening defense: this is my first IOT install. I thought adding a Web-enabled dimmer would be cool. The install was super easy (if you have very basic DYI skills and can imagine yourself replacing a light switch and what that entails: turning off the breaker/fuse, basic wiring, etc.) Instructions for install were clear and very well done. They even included color-coded labels for each wire so you couldn’t get it wrong after removing the old switch/dimmer.) The enclosed documentation is just about right: early warnings for the less-skilled/qualified, step-by-steps how-to directions for basic DIY, good illustrations, and troubleshooting tips. What’s missing? See my last paragraph. Feature set is nice: You can control the lights on the dimmer “from the bed, the boardroom, or Barbados” — cute marketing copy! — but basically from anywhere. You can set lights to a schedule, set an auto-off time limit, and — my favorite — set the lights to a default brightness based on time of day. Great for late-night bathroom lights! Also, setup lets you calibrate your lights for dimming without glitches. You can choose from LED, compact fluorescent, or incandescent. Then you can set the dimming range so there is no buzz or flicker. Works great! As mentioned at the beginning, this is my first such install and it went very well. Without realizing it, I found out that this is partly because this is one of the few devices of it’s kind for home use that doesn't require you to have a “hub” in order to use it; it’s completely stand-alone. Now for the less-than-great parts: after install, I downloaded the app (easy) and calibrated my lights (also easy). To finish, the app asked for my email (“In case of recalls" — yeah, ok…) I entered my email and got the “Congratulations. Your setup was successful!” message. I closed the app, attached the faceplate and wanted to try out some of the many promised features. I went back to the app only to have it ask me to start the calibration again (ok, I did that again) and then for my email again. I figured I must have missed something, so I closed the app and tried to find out what I missed by checking the enclosed documentation. Nothing there… So I launched the app and went through the calibration AND email again. This time after getting the “congratulations” prompt, I was able to access the rest of the app’s features. In fairness, I may have done something the first time that prevented me from getting to this same point, I’m not sure. But I DID get the “successful setup” message, so I found the process confusing. Closing thoughts: a great dimmer with many nice Web-enabled features. My biggest complaint: first use as a basic light switch. This should be a no-brainer: how to turn on a light or how to change the light level. Sadly, all the bells and whistles hardly matter if you can’t use it as simple dimmer. Ok, in fairness, it doesn’t take long to figure it out, but my complaint is that you SHOULDN’T HAVE TO FIGURE IT OUT! It’s a light switch — it should just work! This should have been addressed up front by the design and testing team. Let me explain: the on/off is a push movement done at the bottom part of the panel. There’s a glowing circle there that might invite you to push there, but me and three other people I asked didn’t guess that first. Then there’s a cool capacitance dimmer slide that lights up a row of tiny LEDs as you slide your finger up or down. If you’ve already figured out how to turn on the light, then the dimming function actually dims or brightens the lights. If the switch is off, then the dimmer function acts as a pre-set to where the lights will come on when you subsequently push the power on at the bottom of the switch. NOWHERE in the documentation does this get explained. As a result, it was trial and error to figure out how to turn it on and dim it. Not rocket science for sure, but I maintain that basic user testing would have pointed this out at a very early stage. As much as the Web-enabled features are great, the basic function is something that you’ll use everyday; it should just work!

    No, I would not recommend this to a friend

    • Brand response

      BelkinStaff

      Hi,

      It's good to know that you were able to set up the Wemo Dimmer despite some challenges along the process. We have taken note of your overall feedback and rest assured that we'll let our Development team know about this.

      Should you need any assistance with the product, please don't hesitate to get in touch with us at WEMOCares@belkin.com at any time. Our Wemo experts are eager to help you. Just indicate your contact information and the link to this review for our reference.

      Regards,

      Kristine
      WEMO Support Belkin

  • Rating: 5 out of 5 stars

    Welcome to the Future.

    Posted
    DanChop
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member

    Alright folks we are officially living in the future. Although I never thought that a light switch would be the thing that made me feel that way. But this isn't just any light switch. It's the Belkin WeMo Dimmer Wi-Fi Light Switch, and it has surpassed all of my expectations. There is not much to the package. Just a small box with a very fancy looking light switch, some caps to twist your wiring together, and the instructions you need to get started. To be clear I had no experience with changing out a light switch before this. In the end the included instructions, and a helpful Youtube video were enough to get me going. The process was really quite easy. My only piece of advice here would be to make sure you turn off the correct fuse in your home's breaker box to avoid injury. If you are not comfortable with this just ask a friend who is familiar with it or call an electrician. Once the device was physically installed the rest of the setup was even easier. After downloading the WeMo app on my phone it walked me through the rest of the steps. Through the app you can obviously turn the lights on and off, and adjust the level of dimming. You can also create profiles to automatically turn the lights on or off at a certain time, to set a specific level of brightness for movie time, or any other scenario you can come up with. And you can control all of this wherever you have internet access. If you forgot to turn off the lights before you left the house? No problem. If you want to make it look like someone is home while you are actually on vacation? It's got you covered. Combine the Belkin WeMo Dimmer Wi-Fi Light Switch with Amazon Alexa or Google Assistant, and you can live out your dreams of being on the Starship Enterprise. And just like that we are in the future. It looks great, and works better than expected. I had only planned on getting this one switch, but after trying it out I am ready to outfit the entire house. Give it a try, and I am confident you will too. Highly Recommended. Thanks Belkin!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    It's OK

    Posted
    Leonardo
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® MemberMember

    The Belkin WeMo dimmer light switch is a product that is just adequate. It functions reliably, but does nothing else to exceed expectations. There are just enough nuisances that I cannot justify giving it higher than three stars out of five. To begin, let's talk about the pros, because there are some: PROS - To my surprise, it was actually quite easy to set up. I like the idea of the screwless faceplate, and the instructions were very straight forward. Connecting the switch to the network took a few tries, but they were to the point when it failed - this saves a lot of wait time. The switch itself was also able to work with LED lights, including ones which I had problems with dimming in the past. Overall, very good experience on that end. The switch itself was way more configurable via the app, which includes things such as a timer, night mode for dimmer lights at night, sleep timer, and even the option to simulate someone being home. All of these features are easily configurable through the app. CONS - There are two things that truly annoy me with this light switch. First, is the switch itself. I cannot understand why I am able to adjust the brightness levels when the lights are off. The amount of times I have accidentally adjusted my preferred brightness because I was looking for the switch in the dark, or accidentally touched the lowest setting, is too high. I really wish they would change this in the future because it is completely frustrating having to fidget with the dimmer until it's correct again. My second complaint, is the app itself. The version I'm using is on Android, and it is very unresponsive. Usually, in most apps, there is feedback to let the user know that you've pressed the buttons and they are working. Here, however, because pressing anything takes at least a second to respond, it has become a waiting game to see if the app has died or it's running slowly. Using the app to turn on my lights takes more than a second. I can adjust temperatures on my WiFi thermostat faster than I can turn on my lights. You can also guess that dimming lights with the app is pain. Want to see if your brightness level is correct? Well, you better wait a second between each adjustment before anything happens. I don't see why it has to take this long, because I can dim the lights instantaneously with the switch. My only assumption is that the light rely on Belkin servers to do its thing before the actions are applied on the switch. If that's the case, then that's highly inefficient. If I'm at home, then the lights should turn on, and then send information to the server. In the end, it is an advanced piece of technology that really should have gone through some more quality assurance before releasing to the public. If you must have a WiFi controlled dimmable light switch, then yes, it is a decent product. However, I would hold off until a new firmware is released, or version 2.0.

    No, I would not recommend this to a friend

    • Brand response

      BelkinStaff

      Hi,

      Thank you for sharing this detailed feedback. The Wemo app should be responsive than what you have mentioned. Allow us to escalate your case to our Engineers so that they further isolate and troubleshoot your current challenges. Rest assured that we will forward your feedback regarding the features of the device.

      Just send us your contact details at WemoCares@belkin.com along with the link to this post.

      We hope to hear from you soon.

      Regards,

      Thaddeus
      Wemo Support Belkin

  • Rating: 3 out of 5 stars

    Easy Install, buggy software.

    Posted
    TcCokato
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member

    The switch installation was fairly simple. All in all, it took about 15 minutes to install the physical switch. If I were to rate the switch on its own I would give it 5 stars. However, without the software, it is nothing more than an expensive light switch. The WEMO app is very buggy, on many occasions required a force close of the app and start over. One lockup occurred during the initial switch setup, which resulted in not being able to establish a connection to the switch. I performed a factory reset on the switch and started the installation process again. Thankfully the app did not lock up during the second attempt and the installation was successful. Once the app established a connection to the switch, it seemed very responsive, that is until the app locks up. According to WEMO, "IFTTT and WEMO are friends". Unfortunately, their friendship is on the rocks right now, because they are not on speaking terms. I attempted about 20 times to get the switch to connect to IFTTT with no success. Hopefully, there will be an update soon that enables this functionality, as this was one of the main reasons I chose this device. The app again locks up almost every time I try to connect the two services wich always results in a force close. The WEMO app thankfully has some limited automation settings, however, its functionality of this switch is severely hindered by not connecting to IFTTT. This switch does not recognize mesh networks, thus will only connect to a single point on the mesh network. It is also not supported by Google Wifis On.here connected device sharing service. Since Belkin does not specify compatibility, these are not deal breakers, but it is something to take note of if you plan on utilizing this service. Overall I am fairly disappointed with the functionality of this switch. It has dimming capabilities and an overall excellent build quality, it features standalone automation functions; which are all bonuses. But unfortunately, the buggy software overshadows all of the good things about this device, and for that reason, I cannot recommend this product. Positive (+) ~Easy Install ~Remote Access ~Dimming function ~Night Mode ~Automation Functions (Limited) Negative(-) ~Software locks up requiring force close ~Does not recognize mesh networks ~Unable to connect to IFTTT ~Changing Wifi network requires factory reset of the switch

    No, I would not recommend this to a friend

    • Brand response

      BelkinStaff

      Hi,

      Thank you for sharing this detailed review. It is very odd for the Wemo Dimmer to not work with IFTTT, since it was tested for this feature. Make sure that "Remote Access" is enabled for associate IFTTT to the Wemo app. As for the mesh network, we'd like to get more information about this challenge so that we can address this.

      Just send us your contact details at WemoCares@belkin.com and we'll have our Escalation Engineers check on your challenges with the device. Also, include the link to this post for our reference.

      We hope to hear from you soon.

      Regards,

      Thaddeus
      Wemo Support Belkin

  • Rating: 2 out of 5 stars

    My first Wemo, likely my last unless things change

    Posted
    Chadwick
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® MemberMember

    I was really excited to install the Wemo Dimmer as the next connected device in my house. However, my excitement quickly turned to frustration and disappointment. First, there is no HomeKit integration, so Apple users be warned that it sometimes just won't play nice with your devices and integration into your existing plans is basically out of the question. Next, my house has a multitude of three- and four-way switches. This dimmer won't replace any of those...single-pole only...making it's usefulness go down by 90% in my particular circumstance. Once I finally decided where I wanted to and could use the dimmer (again, single pole switch locations only), I proceeded with the installation. Wired everything up in accordance with the directions, flipped on the breaker, and nothing. Thought perhaps I had inadvertently reversed the line and load wires so I swapped them and still nothing. Pulled it out, replaced the original switch and the light worked like normal. I had another potential location chosen and decided to try that one just for giggles. Wired it up, flipped the breaker, and the switch lit up instantly. Success. Sort-of. It took multiple attempts to get the switch to connect to my wireless network (signal strength is excellent as the switch is no more than 15 feet from my router). Once it finally connected, I tried to set up some rules in the app, only to have the switch disconnect before the rule could be saved and pushed to the device. Once I finally held my mouth right and got rules saved, they worked as intended. However, using the app to control the dimmer remotely is sketchy at best. 8 out of 10 times the dimmer will initially show up as disconnected, prompting a forced restart of the app. Sometimes a hard reset of the dimmer is required to get in back online--which is far less than ideal considering the main usefulness of a wifi connected device is remote access. Once the device appears as connected (possibly after 3-4 tries) it will randomly disconnect as soon as a command is sent. This is very frustrating and it makes it impossible to be sure whether the command was actually executed. All in all, the design is clean and attractive. As a capacative touch dimmer, it works as it should. As a wireless "smart" device, it is unreliable and misses the mark widely. I'm not sure if that is a failing of the device, the app, or a combination of the two, but either way it simply just doesn't work for my needs. Oh, I placed the dimmer in a double-gang box with another standard switch and I was able to locate a cover plate at a big-box home improvement store. However, using shorter screws than what one would normally use for a switch was necessary as the Wemo is primarily designed for use with a screwless, snap-on designer plate.

    No, I would not recommend this to a friend

    • Brand response

      BelkinStaff

      Hi,

      We appreciate you taking the time in sharing this detailed review. There could be multiple causes to the intermittent connection that you are experiencing with the device. Allow us to escalate your case to our Engineers for further troubleshooting.

      Just send us your contact details at WemoCares@belkin.com along with the link to this post.

      We hope to hear from you soon.

      Regards,

      Thaddeus
      Wemo Support Belkin

  • Rating: 5 out of 5 stars

    Next gen Wemo swtich is a winner

    Posted
    PhilipM
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member

    I've used regular Wemo replacement light switches in my home for about two years now and found them to be useful and generally reliable and attractive products. This new device with touch activated dimmer control takes the quality of these devices to a new level with higher quality plastics, attractive LED indicator lights, and new software features. Installing and setting up any Wemo light switch is relatively straightforward. Simply remove the existing light switch and connect the Wemo device in its place. Unlike a regular switch, Wemo devices require a common wire, but in my experience there has always been one tied off in the switch box. Before buying your first switch it may be worth taking the wall plate off to make sure that a common wire is present. If not, you may need an electrician. Once connected, the device boots up with its own Wifi SSID. Activating the switch with the app is as simple as connecting to this network on a mobile device and then running the app. The app will communicate with the switch and download your regular home Wifi SSID information. After an automatic reboot of the switch, it will connect to your home Wifi and work with the app. I've installed 9 of these now and never had an issue. The new switch hardware includes a back lit on/off switch and a touch sensitive dimmer that you activate by sliding a finger up or down the slightly recessed control. Tiny LEDs light up to show the actual dimmer setting chosen. I tested the switch with a set of 6 LED floodlights and it dimmed them perfectly. Keep in mind that the switch can only handle a 150 Watt total load, but if you're using LEDs this should not be a problem (note: this is the actual power load, not the "equivalent" rating some quote to show how bright a bulb is vs. a traditional incandescent bulb). The app provides the options for rules to automatically dim the lights during user-definable night time hours and to fade gradually on a timer - a nice option for fading out bedroom lights. You can also configure actions to be taken if you hold the switch for > 2 sec (typically turning several lights on/off at once). Finally, the software will allow you to connect with Internet of Things service IFTTT, so you can either trigger the light from other devices, or use the switch to trigger IFTTT events. I also tested the integration of the light with Amazon Echo / Alexa voice commands. Curiously, you need to enable the Wemo skill to use this new switch even though my older Wemo units didn't require it. That said, once you enable the skill the switch works just fine and can be dimmed or added to groups just like any other smart switch. The one negative with Wemo is that the app is slow to start up and bring up the list of devices. Fortunately, Google Assistant will also control your Wemo lights without any wait. I've always liked the Wemo system and this new switch improves the system even further. As long as you're not intimidated by some relatively straightforward installation and connection of existing wiring, the system is easy to set up and enjoyable to use.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Easy Install / Link to Nest

    Posted
    johnk2032
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus MemberElite Plus Member

    If you've ever installed a light switch, this isn't any different. My installation was in a three switch box, so after switching off the breaker the hardest part was pulling out the other two switches to gain access to the neutral wire bundle I needed to connect to. Once that was complete, the other wires were connected and all switches put back in place, then off to switch on the breaker. One thing I noticed when reinstalling the switch plate/cover is this switch does stick out further from the cover compared to our other switches. Just an aesthetics thing. With power applied it took a couple of minutes for the switch to appear in the WeMo app and then I was able to access the Connect to Nest option in Settings to link the WeMo app to my Nest thermostat which I'm now able to control through the WeMo app as well, although apparently you can't access WeMo devices through the Nest app. The Nest app only shows when WeMo was last used (mine doesn't show anything so not sure it works) and allows you to remove the Nest/WeMo connection. Over the course of the next few days we used the app to control the light at various times of the day. One of the things I noticed was there can be a several second delay between the time you turn the light on/off or change the brightness and it actually happening. I've also had several times where the app/switch appeared to be locked up/frozen, but after a short delay allowed me to control the light. There were also a couple times the first day where the device (dimmer) wasn't available and the app asked me if I wanted to hide it, but that appears to have cleared up. Overall it was an easy install and setup if you've ever installed a light switch. The lag between command and action may annoy some and the switch itself sticks out further from the face of the switch plate compared to our other switches.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Such potential....

    Posted
    parisi2274
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased the wemo dimmer to add it to my dining room and join my other wemo products (mini plug and light switch) so that I can continue to upgrade my switches to smart devices, unfortunately nothing went according to plan. The install of the device was a breeze, but it’s the setup where this product failed me miserably. I turned the power on to my switch once it was wired up and then went onto my phone and joined its WiFi network, then I went into the wemo app and tried (keyword is tried) to add it to my other wemo devices. No dice! I rebooted the switch 3x, reset the WiFi on the switch 3x and restored the switch 3x, and no matter what I did it would never join my WiFi. I thought perhaps I had a bad device, so I returned it to Best Buy and got another one, unfortunately with the same results. I reached out to Belkin and they were helpful with offering up suggestions and things to try, none of which worked. After spending about a total of 2.5hrs with both devices, I just called it and uninstalled it and hooked up my old “dumb” dimmer switch, which just works, so I guess that makes it the real “smart” switch. I’m don’t know if there is just an issue with the dimmer switch or what, but I’ve never had to deal with this kind of frustration with my other wemo devices or other smart devices in my house. As of now, if you’re reading this, I hope you get that this item should be a hard pass! Hopefully Belkin comes out with some sort of revised dimmer that makes it easier to join networks, but until that time, look elsewhere for a smart dimmer switch.

    No, I would not recommend this to a friend

    • Brand response

      BelkinStaff

      Hello parisi2274,

      We understand that you've experienced a challenge upon setting up the Wemo Dimmer. Based on your description, it seems like you've already exhausted all possible workarounds for the device; please email us at WemoCares@belkin.com and we'll have our Escalation Engineers lend you a hand. Include your reference number upon contacting our support team so we can review it; along with the link to this review and your phone number.

      Regards,

      Princes
      Wemo Support Belkin

  • Rating: 5 out of 5 stars

    HomePod & WeMo <3 <3 <3

    Posted
    Coraline
    • My Best Buy® MemberMember

    I've had a couple WeMo products for a few years. The moment I found out that WeMo bridge was available so it could be used with Apple products I bought it. I might have even splurged for express shipping. I've been very happy with my WeMo products and was sad that for a while it just wasn't compatible with the Apple ecosystem. But now everything has changed and it's great! I had my HomePod for about a week, before I realized that having a Siri controlled dimmer was the thing I always wanted and needed. I bought it. I wasn't sure if I'd need an electrician. My level of experience with electronics is every so slightly above switching fuses in the fuse box. I read the instructions, which were so clear and so well done. It gave me confidence to try to install it on my own. And with ta few youtube tutorial views, tremendous caution, patience, reading, re-reading and checking - I DID IT! Note: I was replacing a standard dimmer, not trying to add a dimmer to regular light switch. This WeMo dimmer came with the best instructions of pretty much anything I've ever bought. I can't say enough how great they were. After reading them (short, lots of images). I could immediately tell if i felt this matched my skill level or if I was getting in over my head. 5/5 Best instructions. Set up was super easy (but I've already done a few WeMo app installs, so I was familiar with the steps needed, still instructions were really clear and easy to follow). The dimmer switch works so smoothly, so flawlessly, so perfectly with Siri, especially HomePod. I would say my other WeMo devices also work better with HomePod than my iPhone (seems to finish my request faster). There is a little detail where the lights fade off rather than shut off. I really love this little detail. It's subtle and it kind of has this 'we made this dimmer with lots of love' feel to it.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Incredibly Frustrating

    Posted
    DDBain
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was really excited to add this dimmer switch to my smart home. I was impressed by WeMo products and have owned one of their outlets for over a year. It was easy to install and worked well, even with a few hiccups. Physical installation is easy, the instructions are clear and the wires are well labeled. I had no issues with the wiring and using the dimmer switch via touch is intuitive and easy. If only the app had the same qualities. I attempted to link the switch to my existing wifi network using my existing app on my phone and received an error when trying to connect to my wifi. The box contained instructions on how to reset the device and I was prepared for some minor errors. I attempted it again with the same results. Maybe the app on my phone was having issues, I did a fresh install on my wife's phone and got the same results. The dimmer switch ran all of the tests and controlled the lights but ultimately would not connect to my wifi. I called tech support and spent over an hour on the phone with them. We made adjustments to my router, power cycled every thing and adjusted our phones but the device would still not connect. I chalked it up to a defective device and went into the store for an exchange. Second device, same issue. It won't connect to my home wifi. I read a review on another website suggesting that one disable other WeMo products to encourage the dimmer to connect. I tried that and managed to get it to connect to my wifi; however, it needed a firmware upgrade. A few hours later the now familiar red led was flashing on the dimmer indicating yet another error. It wouldn't connect to my home network and was only responsive through touch. No app or Alexa controls. It's a very pretty dimmer switch but only does 1/3 of it's promised features for me. Tech support was friendly but ultimately unable to provide any actual help on the issue. Save your money or go another route for smart home lighting.

    No, I would not recommend this to a friend

    • Brand response

      BelkinStaff

      Hi, DDBain,

      We understand that you went through some steps with our Support team to isolate this challenge. Please email us the case number at WemoCares@belkin.com along with your phone number and the link to this post so that we can have our Senior Technicians assist you.


      Regards,

      Irish
      Wemo Support Belkin

  • Rating: 4 out of 5 stars

    Wemo - home automation, nice to have features

    Posted
    Bappy
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member

    The Belkin WeMo Dimmer Wi-Fi Light Switch is a pretty cool device, it essentially is a fancy, modern dimmer switch with some intelligence and connectivity built in. First thing you notice when unpacking the switch is it is pretty large, so make sure you have enough room in the switch box you plan on installing this dimmer switch in. Also the device only works on light switches that controls a single light (in other words if you have two or more switches that control the same light, this device will not work). Once I installed and connected the wires (make sure you turn off AC power and are comfortable with performing basic electrical work) I downloaded the Wemo IOS (iPhone App in this case) followed the instructions and connected to the Wemo default network and ran through the procedure to connect to your wireless network. Once connected the app allows some basic functions like turning the light on and off, setting a sleep timer (which is pretty cool, essentially a timeout where your light will turn off automatically after the timeframe you set). You can also randomize on/off cycles so it does not appear to others that a timer is controlling the light (helpful if someone is observing you house, determining if anyone is home). When adding other remote control devices (phones or tablets that you are using to control a Wemo switch) ensure you are connected to the same wireless network or else the app will not detect any devices. You can use the IFFTT app to script and Google Home or Amazon Alexa for other ways of managing Wemo devices, however I did not explore these capabilities. Overall this is a pretty easy step towards introducing home automation to your home. Will probably get a few more devices that you can plug an AC plug into (Wemo Smart Plug) for lamp control. The Wemo Insight Smart Plug also seems interesting as you can use it to monitor power consumption of a device plugged into it. Overall these products are interesting and if building a new house or performing renovations it would be something I would definitely consider expanding on, with adding additional Wemo devices.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    My First Smart Switch

    Posted
    JoeBlow25
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member

    This is the first smart switch that I have installed in my home. First, what I liked: Switch itself is pretty modern and slick looking. Manual controls are intuitive, you can slide your finger to dim/brighten the lights or just hold your finger at your desired brightness level for a second to go there instantly. Dimmer Feature is great! It allows you to set up a time range when you can use a reduced brightness - typically evening and morning work for me. App is pretty easy to set up and connect to your switch and has a pretty intuitive interface. Turning the light on and off from the app is instant - I was expecting a bit of lag, but there really is almost none at all, same with using the dimming feature on the app. My main gripe is that I was hoping that voice control would be easier to set up. It seems that you need Alexa or Google home to set up voice control on this. I was hoping that just an android phone would be enough since it already has a mic and responds to voice commands (starting with "ok google"). In any case, maybe this will improve as time goes on. Although this is not an issue with the switch, it took a bit of time for me to find a brand of LED bulbs that were not buzzing when connected to a dimmer. This is a common problem with LED bulbs and dimmers though, so like I said, it is more of a bulb issue and not an issue with the switch.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Same as my other reviews

    Posted
    Member6
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We bought several of these switches for the claimed Apple Home kit compatibility, however, the reliability of these switches fall short. Random failures weekly or bi-weekly has led to extreme frustration. Initial physical installation is straight forward and quick. Wemo app and recognition of the switch is also straight forward. Regretfully, that is where it ends. Repeated attempts to integrate a new switch to home kit results in another switch dropping out. Re-add the dropped switch and another drops out. So, if you plan on installing multiple switches and you’re comfortable with adding them repeatedly, then these switches are for you. The only minimally invasive (time) result I’ve found to be effective is to reboot your router. Keep in mind, a different switch and/or switches will drop, so just keep rebooting your router until they all come back online (current record is 11 reboots) We are absolutely disappointed in their reliability to stay connected to home kit. Physically they are easy to operate, the dimming functions great, bulb compatibility is flawless and aesthetically they’re gorgeous, but for the price their constant maintenance is not worth the price of admission. Ultimately the choice is yours.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Aesthetically great, Home Kit functionally inept

    Posted
    Member6
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We bought several of these switches for the claimed Apple Home kit compatibility, however, the reliability of these switches fall short. Random failures weekly or bi-weekly has led to extreme frustration. Initial physical installation is straight forward and quick. Wemo app and recognition of the switch is also straight forward. Regretfully, that is where it ends. Repeated attempts to integrate a new switch to home kit results in another switch dropping out. Re-add the dropped switch and another drops out. So, if you plan on installing multiple switches and you’re comfortable with adding them repeatedly, then these switches are for you. The only minimally invasive (time) result I’ve found to be effective is to reboot your router. Keep in mind, a different switch and/or switches will drop, so just keep rebooting your router until they all come back online (current record is 11 reboots) We are absolutely disappointed in their reliability to stay connected to home kit. Physically they are easy to operate, the dimming functions great, bulb compatibility is flawless and aesthetically they’re gorgeous, but for the price their constant maintenance is not worth the price of admission. Ultimately the choice is yours.

    No, I would not recommend this to a friend

    • Brand response

      BelkinStaff

      Hi, Member6,

      If the Dimmer is working fine locally and that it's already running on the latest firmware, please get in touch with us at WemoCares@belkin.com so we can have our Escalation Engineers investigate the cause of the setback. Indicate your contact information and a link to this review as a reference.

      Regards,

      Rosalyn
      Wemo Support Belkin

  • Rating: 5 out of 5 stars

    Very Cool Addition to Wemo Product Line

    Posted
    EricJay
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® MemberMember

    This dimmer is a great addition to the Wemo product line from Belkin. They already had a lot of automation tools, but as far as I know, this is the first dimmer switch. It's relatively easy to install, works with the Wemo app for pre-scheduled or remote control, and can be set to work with a variety of dimmable bulb types. Installation: Rather than screws on the side of the switch, the Wemo has four wires coming out, and wire connectors are included in the box. There are also little stickers to put on your wires as you disconnect them from the old switch so you don't lose track of what's what. The instructions are pretty clear and easy to follow if you're comfortable with a bit of DIY. The real trick is to make sure your existing switch housing has (a) enough space for a large switch, and (b) a neutral wire. This neutral is key, as it powers the Wemo switch even when the circuit powering your light is off. Apparently, newer switches should have this... one light switch I tried in the "not-recently-renovated" part of my home didn't, though. Setup: You'll use the Wemo app to connect to the switch, then while connected to the switch, give it instructions on how to join your existing wireless network. It sounds a bit complex, but the app walks you through it pretty easily. You can also choose which type of dimmable bulb you're using (incandescent, LED, or compact fluorescent), and the dimmer will optimize for that specific type. Operation: You can use the Wemo app to pre-set a schedule for the lights, or just use it to turn the lights on and off remotely. Wemo also interacts with a few other home automation platforms (Nest, Google Home, etc.). I found most of these features had a lot of "cool" factor, but weren't necessarily all that useful to me. Overall, the Wemo dimmer switch is a great way to either start or build on your existing Wemo home automation setup.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great device, if your home wiring is compatible

    Posted
    Greg
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member

    I’m fairly quick to adopt new tech, particularly if it comes from an established company with a solid reputation. Belkin is such a company, and I have a few of their products already, so I was pleased to see this Wi-Fi dimmer switch come along. I have smart-bulbs in a number of my fixtures, and I have noticed a short-coming over time; guests can’t operate the lights (with the exception of the ones linked to my Amazon Echo). The Wemo dimmer overcomes that by having a physical interface, in addition to an app. Pressing the switch turns the lights on and off, while sliding your finger up and down the groove on the switch face allows you to adjust the brightness. Installation and set-up were both quite simple, with one exception. You have to have a neutral wire for installation. Older houses tend to only have three wires: Load, Ground, & Line. The Wemo switch needs four wires, something that isn’t mentioned in the technical specs. It is also worth mentioning that the switch can only function as a single-pole switch, meaning one switch controls one light. Once it is installed, you use the app for set-up and pairing with voice control (if you have a compatible device). You can also set schedules for when the light should come on, turn off, or even function randomly when you’re away. Overall this is a very welcome and useful addition to any home. Pros- simple to install, doesn’t require a smart-house hub, works with Amazon Echo & IFTTT, clear concise instructions for installation & set-up, randomize feature for when you’re on vacation, ability to set schedules. Cons- description fails to mention the need for a neutral wire and the inability to use it on anything other than a single pole switch (one switch that controls one light).

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not DIY with my wiring; app needs improvement

    Posted
    SonyCameraGuy
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus MemberElite Plus Member

    Installation: The wiring in my home was a rat’s nest of aluminum. One of the terminals on the switch I was intending to replace was connected to a cluster of red, white, and black wires. This was not a job for an amateur. I needed a professional electrician to decipher the cluster of spaghetti behind my switch plate. If you intend to make this a DIY project, make sure that you understand the wiring that you need to use and don’t assume that someone else’s work was correct (even if it works). The app was easy to install, but the dimmer configuration stalled during the step where my home network was searching for WeMo devices. I had to reset the device to its factory settings, turn off the cellular data setting on my phone, connect to my wireless network, and start the configuration from scratch. The device occupies a slot on the 2.4GHz band of my home network, which is fine for a stationary device with no real demand for band width. The serial number and MAC address for the switch is on the package. You may need a magnifying glass to read it. Make sure to save this information. You won’t want to remove the switch to get this information (I’m not even sure that it is there). Functionality: We are using the WeMo switch to allow us to turn on the front porch light remotely. Many of the features (e.g. dimming, countdown timer, fade-out, and “night mode”) turned out to be unnecessary. The scheduler is OK, but there does not appear to be a feature to add a day-to-day random offset to the on/off times to make it appear that someone is home. This shortcoming could easily be added to the app. The dimmer panel on the switch is not a slider. A single touch at any point on the scale will set the dimmer level.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    More aggravation that they are worth

    Posted
    JoeM
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought 10 of these for a new house that I built and 3 of them have failed consistently. What I mean by consistently, is that they get frozen in the on position and will not shut off nor reset. I have to go to my electric panel and reset the breaker to get them working again. They aren't under warranty due to the fact that I bought them early on in the house building process and they sat in a box until ready to be installed. These have been used for less than a year before they started to mess up. Their app isn't that good either. It was constantly forgetting some of the 18 added switches randomly (not only did I buy 10 of these, I bought 8 of the simple on/off switches for other use which all work). Their tech support people were nice to deal with but after spending more than four hours on the phone (an hour plus each day for three days), I just stopped bothering with trying to get these switches to work with the awful app. So, now I am to a point that I can replace the three that function inconsistently or replace all 18 switches and be done with Wemo entirely. I will most likely look at Lutron as I have fan switches by them that work flawlessly.

    No, I would not recommend this to a friend

    • Brand response

      BelkinStaff

      Hi,

      We hear you and please know we are always in the works in making sure our products work as intended. Should you decide in giving your Wemo devices a chance, please email the link to this post and your case number at WemoCares@belkin.com. From there, our Escalation Engineers will make sure to provide the necessary assistance.

      Regards,

      Klaudette
      Wemo Support Belkin