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Customer Ratings & Reviews

Customer reviews

Rating 3.1 out of 5 stars with 7 reviews

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57%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
  • Rated 5 out of 5 stars

    Great Ice Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first countertop ice maker so I don't have any basis for comparison, but this thing is amazing. It can crank out 9 ice "cubes" every 6-8 minutes depending on the size. That's roughly 90 icecubes per hour! Granted, you do have to keep an eye on it because the internal bin only holds about 4 loads before it needs to be emptied. But if you stay on top of emptying the bin it will happily crank out ice for a few hours before the water tank runs dry. The only complaint I have, and I suspect this is going to be an issue with most countertop ice machines, is that due to the way that the ice is made the cubes are always wet. So if you're making them to store in the freezer they're going to freeze together and you'll need to chip some off when you want ice. I've found that the bags they provide with the machine are great for storage. Throw the fresh ice in, pop the bag in the freezer, and when you need some ice you just smack it on the floor to break it all up. The bags themselves are thicker than what you'd normally get from a bag of ice at the corner store and have a drawstring at the top for easy openening and closing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet & quick. Haven't had it long enough to determine long-term quality. So far, so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it has two different size of ice, but is too small

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Missing items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was a Christmas gift. Unfortunately when opened found basket and ice scoop to be missing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item purchased in Nov '25; barely tried out 12/17/25 and as of 12/18/25 it hasn't produced any ice. This item will be returned back to seller hopefully for a refund or a replacement. Will be at the mercy of the company for them to decide what to offer me since that's all BB tells me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Inefficient and noisy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not make enough ice for a large cup. Ice cubes are stored over the water reservoir and constantly melt into the reservoir. Hence the machine is continually makes ice even when none is used.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    two Thumbs Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased, especially for the cost. This is my first countertop ice machine.

    I would recommend this to a friend
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