Customer Ratings & Reviews
- Model:
- WMH31017HZ
- SKU:
- 5900312
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the 1.7 Cu. Ft. Over-the-Range Microwave for its ease of use, performance, and reasonable price. Many find the size superior to other models and praise its simple installation and attractive appearance. However, some customers have noted issues with the interior light, turntable functionality, limited features, and susceptibility to fingerprints, while others have reported problems with the door mechanism.
This summary was generated by AI based on customer reviews.
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has a large capacity. Everything I've cooked or heated-up was perfect
I would recommend this to a friendIt just didnt work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed it and it just didnt work …. Terrible product! I have a best buy membership so I can return it..
No, I would not recommend this to a friendBad one
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I must have gotten a bad one. It stopped working after a month right after the return window closed.
No, I would not recommend this to a friendFrustrated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work when installed. Has a bad power board. Part is ordered but will be at least another week. Very disappointed
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Gradyc,
We value your time and would like to look into the concerns with your Microwave. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Bad juju
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow. Not a square line on any side. Can't make a round peg fit in a square hole.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for your review.
We would like to inquire further about your review with you. Please respond back to this email address, [email protected], with your name, phone number, street address, zip code, model & serial number, and date of purchase on the appliance.
I look forward to your reply.
Thank you,
Melanie
Whirlpool® Social Media Relations
Upgrade,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave was a upgrade from bisque to stainsteel.
I would recommend this to a friendIce cold
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works for a month and stop working so disappointed because I had to hang it up now I have to pull it down
No, I would not recommend this to a friendGreat for 2 months... until electrical fire
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this microwave for two months, until it started smoking and I noticed there was an electrical fire on the inside of the unit/behind the keypad area. Noticed whirlpool had a recall on similar like models for potential fire hazard; this particular model is not listed on the recall.
No, I would not recommend this to a friendI need help with this item
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need to reschedule the installation of this item. I cannot get anyone to talk to me in any way. The Geek squad cut the cord on my current machine and did not install the new one or help me reschedule. My in home advisor will not call me. Please help.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey mimi, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
stopped heating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped heating after 3 months. Not what I expected when my 8 year old Frigidaire never broke down.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Size
Great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a wonderful microwave. It's big inside, efficient, very easy to use. The quality is fine and I love that it has a rack in addition to the bottom shelf.
I would recommend this to a friend - Pros mentioned:Ease of use, Installation, Size
Great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. Well worth the money. Large and impressive looking. Easy to use/install.
I would recommend this to a friend Does not heat foods effectively
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced our 12 year old Whirlpool microwave for this one, and our old one heated better than this one. Very disappointed!
No, I would not recommend this to a friendWhirlpool microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can we do less than 1 start. Bought this a year and a half ago and it caught on fire. Not reparable. We had the some one for 4 years and it did the same thing.
No, I would not recommend this to a friendI hate best buy installation
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im sure this is a good microwave... it just didnt fit in the space that the measurement guy said it would. My fault for trusting someone else's measurements.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Return Disappointment
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned a microwave on January 22nd and my money has not been returned. This should not take over 2 weeks for a major corporation.
No, I would not recommend this to a friendWe are still waiting on the product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have already waited a month and it will be at least another month until the product ships. Don’t realize how much you use a microwave until you don’t have one. ☹️
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We are very sorry for the inconvenience you have experienced. If you have any questions or concerns regarding the appliance please reach out to the dealer.
Dent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received it with dent. Product was damaged so returned it.
No, I would not recommend this to a friendJB312
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sensor didn't work from day one after installed. Poor quality control.
No, I would not recommend this to a friendDisappointed.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted less than 2 years. Only used by 3 adults. It's predecessor was much better
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey MammaG, we value your time and would like to look into the concerns with your Microwave. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
