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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 374 reviews

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  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 373 reviews
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my mom’s broken microwave. It is the perfect fit. We love that it’s fingerprint resistant since people tend to have greasy hands.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality and disappointing support

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this microwave from Best Buy in November 2024, and after only a short period of use, it started making unusual and loud noises during operation. I contacted Best Buy for support, but was informed that the unit is no longer under warranty. They offered to inspect it, but the service fee alone is $130—which is nearly half the price of the microwave itself. This is very disappointing for a product that is still relatively new. I expected better durability and customer support for a major appliance like this. Based on my experience, I would not recommend this product.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We appreciate you taking the time to share your feedback with us! We're genuinely sorry to hear that you had a negative experience with your Whirlpool® Microwave. We're committed to providing the best support, and we'd love to discuss your experience further and see how we can help.

      Please feel free to reach out to us through any of the following options:
      Facebook: https://tinyurl.com/Whirlpool-Facebook
      Instagram: https://tinyurl.com/Whirlpool-Instagram
      Live Chat: https://www.whirlpool.com/services/contact-us.htm l (Tuesday - Friday, 8 AM - 6 PM ET)
      USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)

      We look forward to connecting with you soon! WhirlpoolBrand

  • Rated 5 out of 5 stars

    Good featured microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave, easy to operate with presets. Good cooking power. Installation was straightforward with cutout guide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this model is dark inside and easy to clean. The quick buttons for 30 seconds, one, two, three minutes are very convenient. Have to be careful because it warms up very quickly and hot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is basic but fine. Roomy inside, but I don't love how loud the door sounds when you close it (metal door hitting metal frame with no kind of buffer makes it sound/feel very utilitarian).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product at good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave at a very good cost Mounting was different from previous one . So I add to install the new back plate and drill different holes at the top mounting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave operates efficiently. It blends in with the other appliances. The features are easy to operate. I'm pleased with the installation and operation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no issues, defrost option was not obvious but works well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Whirlpool Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced 13 year old whirlpool. Old one prompted you on things like reheat. Can’t figure out how all these buttons work. Also, the new one requires an extra step to enter a cook time. Biggest issue is handle is metal and becomes hot to touch when you’re cooking in range.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The heating power of this unit is amazing. We love it with all those amazing modes it provides. Its a nice product with all instruction needed to fit it !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than your base over the range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This over the range microwave is better than your typical over the range. This easy to operate, great stove light and all the functions that are needed of a microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reliable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, reliable. would recommend to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SLEEK & EFFICIENT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Microwave! Sleek and attractive styling. Easy to use and powerful enough. Very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice features. Mounted easily. Was a little bigger than I thought but there my fault. I had the measurements. Still great microwave.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the microwave very much it is stylish goes great with my other appliances and the best thing is Best Buy had The lowest price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gfguhcdchh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tf go hhggjj huh hvv bc cd r b be deuu u bcccnkbcccg guy ghvvcdhh gg Jacob vcdxvvc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. We had the last version, but this one has lights beneath for the stove!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave! It’s got a lot of new features that our old one did not have such as a way to mute the sounds and dark easy clean interior.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love whirlpool. it is a product you can trust. love the style easy to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this replacement that works amazing. The settings are versatile and has more options than the one being replaced

    I would recommend this to a friend
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