Customer Ratings & Reviews

I love the upright freezer. You can see everything that is in there.

My freezer was delivered on 12/30. I am loving this freezer. I love the 2 baskets drawers. The shelving in the door as well as inside can be customized to my preferences.

Freezer is just the right size for our use - has plenty of shelves and storage area - like it very much so far

Satisfied so far. Delivery was as scheduled. No issues.

The product works perfectly. The delivery man came in, put it in place. They made everything very easy.

Great Freezer! Provides plenty of room to store all of our frozen goods.

The freezer is much bigger than I anticipated. It has plenty of room and we love the baskets on the bottom. It’s very quiet too!

We had difficulty getting everything set up. The deliverymen spoke very little English, but one of them said, "hold 5 seconds," and pointed to a spot on the control panel. I tried to set the freezer on the coldest setting so I could get my frozen food back in a freezer, but when I touched that spot, the freezer turned off. My husband & I kept trying different things in the instruction manual, but nothing worked. I called Best Buy, but the person who was helping me just read the same thing that was in the manual that I had. Finally we unplugged the freezer & waited about 30 minutes; when we plugged it back in, it worked. I had asked for the delivery men to return with our old freezer, but apparently our delivery was their last for the day and they had checked out by the time they hit the top of our street. We didn't get our old freezer back or any other help from Best Buy. The freezer itself is fine, although smaller than it appeared in the measurements. The interior isn't designed to maximize the available space.

This freezer has worked great from the moment they plugged it in. Very quiet and maintains 0 degrees. Previous freezer was also a Whirlpool that died after 2 years, took a chance on this one because we like the way the Whirlpools are set-up better than other brands. Anyone can get a lemon.

Great service. The sales associate was very knowledgeable and accommodating .

I am enjoying my new freezer! The door bins are great for my quick grab stuff and odd shaped items. The shelves allow plenty of room for my frozen food. The freezer runs so quiet that for the first week I kept checking it but I appreciate that since we have it inside our home. My next major appliance will be made by Whirlpool!

I like this freezer. It’s enough space and locker is safe for kids

Works great & fits exactly as needed. Love purchase.

Excellent service. Been trying for months to buy a freezer. No luck. Best Buy is the only place I could find an upright freezer and a great name brand. Always love Best Buy. Thank You. Delivery was beyond excellent. Fast, easy, no problems PERFECTION. Hauled off all trash. Friendly. Professional. 100 percent satisfaction.

First, the delivery people were terrific. This is no sirprise as then10 or so deliveries I've had from BB were great. The freezer works great, self defrost is a blessing as my 42 year old one wasn't. So nice to open the freezer and be able to see everything not packed in frost. As usual the cost was the lowest.

Great freezer. After an hour of letting it cool down, it was ready for use. Keeps my food frozen in my storage room which gets hot during the summer months. Delivery went smooth, and they also moved old refrigerator to another room for me.

Best Buy delivery fast. They will text me two hours before they come. They can match with other stores.

Our Upright Freezer is the perfect size for our family. It’s very spacious in the inside and has lots of shelving for storage bottles. It’s very quiet and we love the look. Now I can find items with ease and no longer have to bend to search for what I am looking for. The Geek Squad’s deliver was superb.

It is the perfect size and does not make a lot of noise Good ourchase

I like it, but there isn't as much room as I thought there would be. There is a tube type mechanism that runs down the back middle of the freezer wall. You can't get larger items flat against the back. Also, the temperature and light are at the top, in the middle so you have to work around that. Last thing is the basket on the bottom is at a slant on the back so you cannot place larger items in it.