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Customer Ratings & Reviews

Your price for this item is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 1048 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Dry Quality

    Rating 4.4 out of 5 stars

  • Cycle Options

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend this 24" Top Control Built-In Dishwasher for its quiet operation, excellent cleaning performance, and convenient third rack. Many appreciate its large capacity and ease of use, along with its aesthetically pleasing design. However, some users note that cycle times are longer than expected, and there have been some reports of reliability issues. A few customers also mentioned concerns about the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,048 of 1,048 reviews
  • Rated 5 out of 5 stars

    Like it should be!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dishwasher! The tenants love it and install & delivery was well handled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price, comes with great options

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    $450 fix 15 months after buying

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this dishwasher in Nov 2021 after lots of research. Recently when our dishes started to not be cleaned very well. An appliance repair tech diagnosed the issue as the circulation pump--the core part of the dishwasher. We spent $450 to get it replaced and because we were "out of warranty," Whirlpool wouldn't cover it. If Whirlpool can't stand behind their products for more than a year, that really tells you something. Don't buy this unless you want to pay hundreds more to get it fixed.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Diana. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    BestBuy, DO BETTER!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dishwasher was installed on 11/23/2021, 2 days later (Thanksgiving morning) my kitchen was flooded with water coming from underneath the dishwasher. We called the Total Tech repair number and they could not get anyone scheduled until a week later. On 11/30/2021 the technicians were scheduled between 8-12. At 12:00, we called and found out that the technician had an emergency and was not coming out for another week. No communication from them at all. I am not sure if this is a Whirlpool issue or if it was installed incorrectly. I do know that we are going to have water damage to our cabinets and floors since we are still drying out and soaking up water daily. I will definitely not recommend Best Buy for any appliance installation or repairs.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1-888-237-8289 if you require further assistance. We hope this helps. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Not a DIY installation.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher is fine, but installation is a nightmare. I am a professional handyman, and installation took me a whole day. Instructions are incomplete and misleading. First, you must have an appliance cord. A direct hook-up will not work. Second, the instructions for the plumbing are not worthless. Third none of the accessories are included: No water hook-up elbow. Not even wire nuts for the electrical. Do not buy this model f you intend to install it yourself.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi John, we are so sorry to hear this. We recommend reaching out to an installer in your area for further assistance. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Defective

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaked two weeks after install, already have tech coming out

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, AlanA. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Best buy don't care!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and install was a nightmare. Don't use them! Damage caused on purpose. Had to install water shut off valve , they were very mad about that. Said was not on the work order. Install your self.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Joey. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Best buy is disappointing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got thr product because of best buys mistake

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

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