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Pros mentioned:
Removable agitator
Rated 5 out of 5 stars
Happy customer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely love this washer! Great products & great service
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am not impressed with this washer.
I am using the same detergent that I used in my old machine (it is the recommended brand), but it definitely does not clean my clothes as well as my old machine.
I always use the deep water fill now and it still doesn’t clean as well as I had hoped.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Somewhat complicated for use the first time. It seems to use too little water to properly rinse clothes. Because of the deficiency in rinse ability, I would not consider using fabric softener.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Unfortunately, water is filled after you put your detergent and your clothes in the washer. That means your clothes may be stained due to detergent. It would be great if water were filled first just like its older versions.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Actually, ZERO stars! I have literally nothing good to say about this washing machine. I am also SO disappointed in Best Buy as I was told they would call me back about my concerns but that never happened. The install tech told us we had 30 days to work with it and return if not satisfied. When I called I was told that it was only fifteen days..which of course had already passed. I am continuing to look for work arounds for this “smart technology machine” that cause me nothing but grief. For example, the user guide suggests using the deep water mode” to avoid white residue on dark clothing! I use that, but also need to use the faucet option to be able to dilute my soap properly as there is no soap or fabric softener dispenser and the machine in normal mode locks as soon as the water begins dispensing. However, then, when I close the lid and start the machine, it starts draining the water! Also, forget about using laundry sheets, they won’t get enough water to properly disintegrate. I have never been so frustrated trying to use a washing machine.
Thank you for sharing your insights with us, CindyH. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.