Customer Ratings & Reviews
- Model:
- WTW5057LW
- SKU:
- 11618585
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Highly recommend BestBuy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend purchasing appliances from BestBuy! The new washer made a noise and BestBuy sent their Tech Support to assess. The washer was replaced without any question.
I would recommend this to a friendDid not like
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad washer had many problems with it during my first week of purchase
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We appreciate you taking the time to share your feedback with us! We're genuinely sorry to hear that you had a negative experience with your Whirlpool® Washer. We're committed to providing the best support, and we'd love to discuss your experience further and see how we can help.
Please feel free to reach out to us through any of the following options:
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Instagram: https://tinyurl.com/Whirlpool-Instagram
Live Chat: https://www.whirlpool.com/services/contact-us.htm l (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
We look forward to connecting with you soon!
Washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The crew were prepared, prompt, quick, neat, and polite.
I would recommend this to a friendNice Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great…best part is how short the wash cycles are!
I would recommend this to a friendWashing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ww just got this washing machine almost a month ago and we so far really like it. It’s been a great purchase for us
I would recommend this to a friend- Cons mentioned:Noise level
Loud washer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice machine for the garage. My washer and dryer are in the house, this washer was so loud I immediately called the store for an exchange.
No, I would not recommend this to a friend Affordable and easy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy install was great and the wash machine has worked great since install!
I would recommend this to a friend- Pros mentioned:Capacity, Cleaning performance, Ease of use
Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Of course love the look. Easy to use and quality is great. I love the removal agitator, so easy to remove and put back. It's capacity is great. I even was able to wash my big comforter. Seems like it washes so much quicker than my old one.
I would recommend this to a friend Takes some getting used too.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how the washer can sense how much water to use. It took a while to get used to it but it’s really a great product.
I would recommend this to a friendOLD SCHOOL WASHER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is no place to add detergent or softner to your wash!!!! This is very OLD SCHOOL, why with technology today would you have to pour in your detergent on your clothes or set a timer to add softner to your water, who has time to listen for a rinse cycle. I would have never had this delievered if I knew it was like this
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
New Whirlpool washer and dryer purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent/ knowledgeable salesperson-Caitlin (Annapolis) … Delivery was right on time… so far I love both the washer and dryer.
I would recommend this to a friendGood job Best Buy Eau Claire!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best deal on great appliances! The team always friendly. Nothing to complain from buying to delivery.
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return because i had some difficulties using it.
No, I would not recommend this to a friendWhirlpool washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second time I have submitted this ... I returned this item for a better one. Why haven't you asked me to review the other one I bought and am using?
No, I would not recommend this to a friend- Cons mentioned:Spin cycle
Whirlpool washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t do a through job of cleaning the clothes. The spinning is so dry that the clothes have wrinkles that are hard to remove.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Marty. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Whirlpool Washer Problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need another washer. This washer is giving me lots of trouble. I want to exchange for another. I need to talk to someone immediately about this because i need another washer bad.i am sick and my husband too. I need another washer asap.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further to see how we can help. We’re looking forward to hearing from you.
Happy customers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are extremely happy with this purchase and would definitely recommend to friends and family!
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new washer. Best Buy salesman help looked up many different things about the washer. Thank for your time.
I would recommend this to a friendMrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very satisfied with my washer no complaints as far now
I would recommend this to a friendWhirlpool washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Control board broke after a week. Directions on how to use it are vague. It does not say after the 30 minute soak option that you physically have to start your washer to continue washing the load
No, I would not recommend this to a friend
