Customers enjoy the 5.3 Cu. Ft. High Efficiency Top Load Washer's excellent cleaning performance and large capacity, finding it easy to use. However, some customers note that the washer can be noisy during the wash and spin cycles, and that the spin cycle may not remove all water from clothes. A few also mention the lack of a timer and agitator as drawbacks.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Pros mentioned:
Capacity, Ease of use, Noise level
Rated 5 out of 5 stars
Quiet Washer - Deep Capacity
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I really do like this washer because it has a deep capacity. It can handle King size covers and washes towels and jeans with ease. The knobs for the settings are very straight forward but whatever you choose make sure to hold the Start Button and wait until all the 4 lights (for the washer settings) are a solid white then let go out the Start Button; the washer will then sense the load capacity and will start to wash. There is no signal when the load is done (not a dealbreaker to me) and it washes very quietly, you seriously don’t hear it as loud.
I would recommend this to a friend
Pros mentioned:
Capacity, Cleaning performance
Rated 4 out of 5 stars
Great washer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The pros big capacity for big loads, cleans my laundry really well I like that has many cycles to choose from for different kinds of laundry.
Cons it’s loud
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Whirlpool washer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Would definitely buy whirlpool again very good washer and easy to use for the whole family we love it.
I would recommend this to a friend
Rated 4 out of 5 stars
Spin spin spin
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This thing dose the job dont be shocked when it takes off like a jet tho lol and when u thought it couldn't go faster it dose lol but when its done ur items are almost dry so dont let it sit to long be careful of the safety latch its just plastic just to return my first one after 2 week cause it snaped some how but the 2ed is going strong
I would recommend this to a friend
Cons mentioned:
Timer
Rated 3 out of 5 stars
No Cycle Timer
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After unit has been installed in the laundry room, I just realized there is no timer screen on how long will a load take (Example: Bedding 1:30). My previous 6 year old Maytag washer had one. Hubby doesn’t like the new faucet feature inside the newer Maytag washers, so we switched to Whirlpool brand.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Washing Machine
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the lid. I love that I can see my washer working as it should and my clothes looks so much cleaner now.
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 5 out of 5 stars
New washer
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love my new washer! Definately bigger than the one we had. Had it for several months and so far no issues!
I would recommend this to a friend
Rated 1 out of 5 stars
Would Not Recommend
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I woukd give zero stars if I could. Bought this model Whirlpool washer in November 2023 and it stopped spinning 6 months later. Called for repair under Whirlpool warranty because it’s less than a year old. Whirlpool couldn’t find a Whirlpool technician in our service area so they basically told me “Find your own service person, pay out of pocket, follow the email instuctions that we mail to you and we’ll reimburse you up to $200.” I found a service company, who is great and who I’ve used for other appliances in the past, and they said electronic control board is bad. Unfortunately, they couldn’t locate a replacement control board because they were showing out of stock, even through Whirlpool directly. So I had to call Whirlpool again. They said they’d need up to two weeks to locate and ship a new electronic control board. It finally arrived two weeks later, then I had to call our same service company and wait another week for them to come out to replace the control board. That was yesterday. Did three loads of laundry, and the machine worked. This morning, started a load, and its not spinning. Of course Whirlpool is not open over the weekend, so I have to wait until Monday morning to call. In summary, I paid over $900 for the unit and an EXTENDED warranty through Best Buy, I’m out over $200 in repairs that have not been reimbursed yet, and I have no working machine. Not to mention the money we’ve spent at the laundromat over the past 4 weeks and the time I’ve spent on hold with Whirlpool. On top of all this, the machine is loud, makes a strange agitating sound that you can hear through a closed door, and the loads become unbalanced when you wash anything heavier than regular clothing. It’s honestly the worst machine I’ve ever owned.
No, I would not recommend this to a friend
Brand response from WhirlpoolTeam
Posted .
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Cons mentioned:
Reliability
Rated 1 out of 5 stars
Worst Ever Whirlpool Washing Machine
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought tvis machine in December and been calling Whirlpool every week now May-August and they tried to repair it 5-6 times and have Not been successful
No, I would not recommend this to a friend
Brand response from WhirlpoolTeam
Posted .
Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you.
Rated 4 out of 5 stars
Matte washer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the matte finish and the censoring feature of how long the load will take. So far no complaints overall it seems durable. Love the open top concept so you can see clothes as it washes
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really good product, it works great, I am loving it.
I would recommend this to a friend
Rated 5 out of 5 stars
Perfect washer
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love Whirlpool products. My wife is very satisfied with the purchase. Wife happy life happy.
I would recommend this to a friend
Pros mentioned:
Capacity
Cons mentioned:
Spin cycle, Timer
Rated 3 out of 5 stars
Good washer with some disappointments
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the large capacity. However, the washer does a very poor job on the spin cycle. Unless the clothing is very light weigh it comes out very damp.
The signal for the cycle being done is so low volume you pretty much have to be in the room with the washer to hear it.
I also wish I had notice there is no timer on the washer.
The receptacle for detergent should have measurements. It will hold a lot more detergent then is necessary for most loads. I have switched to pods for regular loads
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good, I would definitely recommend whirlpool products, I have notice my electricity bill has dropped and my laundry has been smelling and looking awsome, I’ve also notice how quiet our new washer is running. I am so appreciative of the recommendation from the Best Buy store, they customer service has always been the best!
I would recommend this to a friend
Pros mentioned:
Cleaning performance, Ease of use, Noise level
Rated 5 out of 5 stars
Great Machine
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great washing machine. Does not wobble while spinning like the GE i bought before. Does not have a digital timer but i don’t need it anyways. Easy to use with all basic wash cycles. Clothes come out fine after the spin cycle. I have washed very heavy blankets and it does the job perfectly.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We’ve had our new washer for a couple of months now and it is fantastic. 7 people in the house with a baby due anytime now. With the capacity of this washer there is no doubt we can make it thru all the the laundry now. And I was hesitant to move to an HE with questions of how thoroughly they clean. It took a minute to acclimate to seeing so little water but it’s thoroughly cleaning and with so many in the house the efficiency is magnified. The only complaint that concerned me on his unit was about noise. It does make some noise, however given the scale of the tub there is little space left to insulate. In order to fit in the standard footprint in the home something has to give. In this case the sheer volume it’s capable of outweighs the slightly higher operational noise (at least in our home)