Customer Ratings & Reviews

This washer holds a lot of laundry. We were even able to wash 2 full size comforters in the same load. The end-chime is a nice feature, especially since the washer itself is really quiet. Laundry comes out of the washer nearly dry so less time is needed in dryer. I did mark down one star due to the longer wash times needed as a result of the high-efficiency wash technology. Well worth it, for the sake of saving water, though :)

We had a very limited choice of machines due to a built in countertop in our laundry room. We really wanted our new machine to be able to fit our King size quilt and comforter, which it does. In reading other reviews, we have experienced that some of the clothes do not seem to get wet but have not had any of the problems with caked-on detergent as others reported. The beeping every time you touch a button is REALLY annoying. Machine is very quiet, which is nice. And, as with the dryer, if you need the top of your washing machine to use as extra space, it is deceptively sloped and everything slides off.

We have been using Whirlpool and Magtag products over 10 years. Excellent durability, all products last over ten years, the only reason for us to replace them is we have moved and would like to get some new appliances. The new machine is much more quieter than the old one. It has lots of useful preset functions. We all like it very much. Beside the product, I would like to say thank you to the second delivery team. This product was delivered once with my other purchase, but came defect. There was a dent in the back of the washer. I ended up returned it and rescheduled a second delivery. I was a little worry when the second team came with a new washer, because there was a little stair case on the way that they have to do a little lifting before it can get into the back of the house where we live. However, I was overthinking, the second delivery team has amazed me by their professional way of get their job done. Instead of wasting energy on doing all the manual lifting, they minimized the chance of lifting by correctly use their little cart to position it where they do not have to apply as much labor on lifting. It was a fast, easy and safe delivery this time.

I'm very pleased with the new washer. Enormous capacity, big enough for a family. Great controls. One problem when I first bought it. Like most people, I don't want to read instructions. So, I didn't know that when you touch the control to start the washer, your finger has to linger for a second or two until it reacts. Once I figured that out I have been completely satisfied. No vibration or rattling, no noise, and the digital controls tell me how long until it is done. A good step into the new century LOL.

A great large capacity washer. More room than my last Whirlpool but takes up the same amount of space in the laundry room. Much quieter than the last machine but does make sounds that you need to get used to.

After reviewing many Washers & Dryers from different sites, I was so intrigued with the Whirlpool matched set for a number of reasons. If you follow the directions as far as operations, and the use of HE detergent as recommended, you cannot go wrong with this choice. It cleans well, drys well, and does everything that I expected. I do not think I could have made a better choice of products. I am also glad that I chose Best Buy to make my purchase. Everyone was on point as far as making a sale to keep the customer happy.

Love the electronic settings..no guessing how to set..the machine does it for you. I also like no more agitator. The clothes are much cleaner and the machine is very quiet. The quality is definitely 5 stars!

The overall product is great. It is very spacious, my first washer without an agitator in the middle. The only thing I do not like about it is the locking lid.

We were looking for a washer and dryer pair that would accommodate our large comforter, and more than just the sheets. We checked a number of models, but settled on this pair because it is a quality name brand and met our needs. The bonus was that we were able to get special pricing, free delivery and set-up, and interest free financing, too!

Quiet, easy to use, large capacity and very efficient!

Large capacity makes it easy to quickly get the laundry done . So quiet ,do not even hear it run in our main floor laundry.

I had one of the recalled Samsung washers that I chose to have them repair rather than take the rebate. BAD MOVE! It still didn't work which left me scrambling for a new washer. This one was an open box & their were some bad reviews regarding the wash & water levels. This one was sent back & the paperwork was still in the unit. It was sent back because it didn't get sheets wet & clothes clean & the drain hose leaked. Not sure BB meant for that paperwork to be still with unit. I got it home & wasn't sure what to expect. BUT...drain hose has not leaked a drop. I have had no problems with clothes getting enough water on them or being clean. It is quiet. It spins like a top even with sheets & towels. I am very happy with the result & so far, the workmanship of this Whirlpool. I would buy it again.

We can only compare and contrast with our old washer: Our new Whirlpool-Cabrio washer is quieter, uses less water, has more cleaning options and leaves our laundry cleaner and requires much less dryer time. We are very satisfied.

Upgraded my machine from a 20-year old one. This new machine works well and cleans great. I was surprised at how long the wash cycles are but I figured out I could shorten it by washing in light-mode. It is super efficient, clothes come out almost dry, and you can’t hear a peep from it. I recommend this.

Have to lay the heaviest items on the bottom. leaving the center open for the water to come up onto all the clothes. If this protocol is followed it works great. But if thrown in like the old washers, it doesn't wet all the clothes. I like the washer and it is pretty to look at. Very roomy inside and cleans well.

I had this earlier model about 11 years ago. It was larger and quiet a bit louder. This model is every quiet and seems a bit smaller than my previous model. Overall, it is doing it's job well.

I was evaluating replacement washers for a 2000-ish Kenmore non-HE top loader that failed and was uneconomical to repair. The debate centered between this one and a comparable model from Samsung. Not only does this one look awesome with its touch-sensitive controls, it's also Made in USA! Now that it's been installed for almost a month, I can confirm it runs great, is super quiet, and treats my clothes well! I would definitely recommend this washer!

This was a really nice washer for the price. It’s very user friendly and does well with cleaning. Only problem is sometimes smaller items are completely clean if washer is filled to fill line.

I replaced my 14 year old Whirlpool with this model. So far am happy with results I'm getting - clean cloths, easy to use, like knowing how much time till finished, cloths are much dryer for drying machine thereby shortening drying time and feel it has enough bells and whistles. This HD washing machine is fairly quite.

This washer has no agitator. It is easier on the clothes. I like the very large capacity. It seems a good value for money. High efficiency machines are supposed to use liquid detergent, but I'm using up all the powder first.