Customer Ratings & Reviews

(I kind of think that if I got one of these when i first started with cigars rather than a DM humidor, I might have been much better off) So far, great, with some minor inconveniences. Time will tell... There is some reputation for this unit failing after a period of use. But for now - I am relieved that I don't have to think about the temperature and humidity of my cigars - they hold tight in this unit! Seasoned with boveda 84% - 3 "boxes" (320-gram) for 2 weeks. (That was expensive) Loaded it with 5 packs of 65% 60s, but was dropping below 65, so put in 4 more. Holding steady now in both temp & humidity. Looks fine. Reasonably easy to get product in/out. It's not small. It is not quiet - in a bedroom or other very quiet room it might be annoying, but in a big room it is not noticeable unless i am right near it. It might be better if it were fully lined with cedar and maybe if each shelf had sides. Hopefully it holds up and does not fail.

Beautiful and stylish. The handsome CCH looks awesome in my new modern kitchen. Holds all of my cigars perfectly, gauges are easy to read and the touch control panel easy to operate. Great product...

Works as advertised, able to control humidity and temperature. Great Humidor.

Works perfect! Exactly what I needed. Follow the simple instructions for best use.

Picked this out for my husband. He loves it! Saga it’s perfect and nice. Not too big either so it fits nicely on the shelf.

I keep cigars and other well, enjoyments in here. This is much better than the fridge I used to store them in. Doesn't not dry out my stuff when stored in this. a handful of humidity beads and you're in good shape all year.

BROKEN and TRYING TO USE WARRANTY WITHIN 3 MONTHS! 1. The humidity won't stay above 63%, and I have two different temperature/humidity readers showing this. 2. The temperature dial is constantly stuck at 66 on the fridge, even when the temperature actually ranges from 63-70. 3. I keep this humidor stored where no one can touch it but me, yet the humidor keeps showing new dents around the vent in the back like something is wrong. Whynter responded to these issues with multiple questions and complete denial that this unit was broken. They sent so many emails saying that I was wrong and my unit wasn’t broken, and even had the nerve to try to teach me about cigar storage! They even argued that the humidor is supposed to constantly display the temperature that it is set to, until one day I sent them a picture of the temperature at 67 degree (even though the highest you can set the humidor is 66). Until finally they said “According to your description of the issue, the main power control board (PCB) and cooling system (heat sink) may need to be replaced.” Next came the options of my “WARRANTY”. I could either: 1. Have them send replacement parts. Installation needs to be done by a mechanic, and costs between 125-200. 2. Send the item back myself, which costs between 100-200 in shipping. I would need to find a safe way to ship this as I no longer have the original box (after 3 months). 3. Whynter regarding option 2: “Please note that if the unit is returned and is found to be in normal working condition or the issue is not warranty related (user error, lack of maintenance, improper use, failure to follow user manual installation/ instructions, etc.,) fees may be applicable.” All I am asking for is a replacement on a clearly defective unit that has been defective since the time of purchase. It doesn't take a week to realize the item is defective. This is ridiculous that I even have to fight for this right now. If they send an actual replacement, I would have that Whynter box to safely ship this back in. Why would I have to pay a dime for a factory defective item? It isn’t at all worth it to spend more on this humidor than I already have. I have never been treated so poorly by a company before. I will never EVER purchase a Whynter item again, and I desperately hope they experience a loss from this.