Customer Ratings & Reviews

Josh Post was the agent assigned to install my security cameras. We spoke on the phone regarding the timeframe he would be arriving, and he arrived right on time. He followed all the COVID-19 requirements, answered all my questions, and made sure I was comfortable with the placement of the cameras and settings. I feel Josh is a great asset to the Geek Squad Team!!!

The technicians installed our television on the wall and set up our programs. They also installed a ring doorbell and a ring spotlight and ensured the programs were working properly and explained how to use the application. Great team very professional.

The agent installed and assembled my Blink camera system quickly and exactly where I wanted them. They followed up by making sure all cameras worked properly. Agents were very patient while I was deciding where to place cameras for the best viewing positions.

Mounted Security camera, down loaded app on cell phone because I'm not tech savy at all . agent was very helpful and respected my apt. took shoes odd at door. and showed me how to use camera from cell phone .

I Love How Clear The Cameras Are. I Just Dont Like That The Battery Life Isn't Long. We Have To Charge Them Every 40 Days

Great customer service! Person was well versed in installation!

Installed Ring doorbell and outside camera, even after a snowstorm. Professional, friendly, helpful service representative who made sure that both Alexa and the smartphone app worked correctly. Explained system to me in terms i could understand. .

I couldn’t ask for a more friendly person to put up my cameras and install my doorbell. Robert is very skilled in doing his job!! I love the way it’s so easy to talk to him and he shows me what he is doing in the setup on my iPhone. Any little detail is covered! He did a superb job. Robert can come back to my house anytime!

Camera to be adjusted to catch the person and movement

The Agent was extremely courteous and took us through step by step procedure for the device as well as offered professional advice on the device we purchased as well as options to scale up and get the best benefits. he also set everything up expediently as well as set every one up on our devices. Very professional and efficient

The agent mounted and installed all my cameras and set them to the correct view. He was very nice and got the job done quickly.

Jeff installed my ring cameras and doorbell and did an excellent job! Love the cameras and they do the job to protect our family.

He was great, telling me about the best angles for the camera's..

The technician CJ did a good job of placing my cameras, and adjusting them so that they would give me the best possible coverage. He also explained the operation. Very professional and knowledgeable.

I believe the agent's name was Juan - he was 100% terrific!!!! He installed the ring doorbell and kindly instructed me about it along the way. When it was installed he then showed me what I needed to know about the app - I was entirely impressed with Juan and tell everyone I know to buy Total Tech! It's only $200 / year, and includes ALL installations; or none - it's so worth it either way. It's the BEST spare Hubby ever! They do it right away, ensure it's the way we want it, change it if not, and smile the whole way through - Total Tech, BEST deal EVER! AND... they'll do a monthly online checkup on your computer! Get rid of what's slowing your computer down, upgrade whatever's due, install the latest software (I just went from Windows 7 to Windows 10 - all included!) Total Tech is the best security blanket I've ever bought :)

David also installed the indoor camera. He moved it to several places around the room to let us see where it would be best placed. He then showed us all of the features available on the app. We really appreciated his patience and knowledge.

I know he tried his best to get the cameras to work. So I purchased last week of 3 cameras that are the same brand and hopefully I can get Michael and Trey to come to install them because they really understand how they get connected and work.

The Geek Squad agent set up both of our Ring Outdoor Battery Spotlight Cameras. He did an excellent job. He was quick and patient in explaining the details of using these surveillance cameras.

There were 2 agents who came out and installed our 6 Arlo cameras along with solar panels on each camera. They did an excellent job and were very patient with answering questions and showing us how to work the Arlo App on our phones. I am so glad that we have their Total Tech Support. It is well worth the money.

Instalation was fast. He was knowledgeable. And explained everything in detail. Would recommend