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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 139 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the MultiBrew 12-Cup Drip & Single-Serve Coffee Maker highly for its overall performance and the quality of coffee it produces. Its versatility, offering both K-cup and carafe brewing options, is also a significant advantage. The machine is considered a very good maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 139 reviews
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Bulky w/ short power cord. Undisclosed P65 Warning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulkier than expected. P65 Warning not expressed in the listing. Does the job it promised to do. Had a hard time registering for the warranty - the specific model name wasnt listed on the warranty registration form - had to reachout by email to get it registered. Extreme short cord - not recommended to use an extension cord - so be sure you want in placed right infront of your counter outlet. Not recommended to be used while under cabinets. Doesnt come with the single serving cup itbis picture with in the listing and on the box.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Classy modern hybrid coffee machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing classy modern at home coffee experience. This is basically a hybrid keurig/drip pot machine. You can use k-cups or your own ground coffee for single serve which I prefer. It also has an entire resorvoir,reusable fitlered brew basket and carafe for 12 cup drip. It is silent compared to other machines I have used, the aesthetic and UI or touchscreen interface is classy and modern.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for everyone single cup or a pot size of coffee. Both work fast and hot coffee. Still running great and bought it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great coffee maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted the convenience of being able to fix a single cup of coffee with either a store-bought pod or my usual coffee blend. I also like to make a whole pot so I can make prepared cups of iced coffee in my fridge to grab quickly in the morning to start my day. I love this and would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Excellent coffee pot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coffee pot! It makes the best, most favorable cup of coffee. It comes with a reusable filter and a reusable pod. I highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love One appliance for both needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color for my kitchen. Very quiet brewing and quick. Love my new Bella! Great price and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it does a full pot or single k cup. Also can do over ice.

    I would recommend this to a friend
  • Cons mentioned:
    Touchscreen

    Rated 2 out of 5 stars

    So so coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like the touch screen. Just make a button to turn on off. products with touchscreen are not good. Touch screen breaks product needs to be fixed. No one will fix product. To complicated. It's just a coffe machine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great coffee pot!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mostly bought this because i loved how it looked…. The stone beige color was very appealing to me and we didnt have a coffee maker! We typically did drip coffee or used our nespresso. This coffee pot has been absolutely anazing. Works great, has a KCup side, is programmable. Cant think of a one downside other than it is a little big so if you have small countertop space it might not work

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality
    Cons mentioned:
    Button layout, Lid design

    Rated 3 out of 5 stars

    Good coffee but a pain to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bella Pro makes good coffee, but the unit itself has several design flaws that make it difficult to operate when placed under cabinets. First the multi-brew lid for the coffee basket and water tank is 11.5" long making it impossible to flip up when under a cabinet. I find the need to pull the coffee maker out and rotate 90 degrees to flip the lid up. The single serve lid has a similar issue. The lid is smaller, only 5", the water tank is 5.5" and the handle to remove the water tank is under lid so you need approximately 11" of clearance to remove the tank. Also, for the controls I would prefer a dedicated power on/off switch to turn the unit on or off. Again, it makes good coffee, it's just a pain to operate when placed on a counter with cabinets.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Makes ice coffee too?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐⭐⭐⭐⭐ A Coffee Maker So Powerful It Taught Me Humility This stainless‑steel beast does everything: full pot, single‑serve, hot plate, programmable timer — basically the Swiss Army Knife of caffeination. It’s sleek, it’s shiny, and it looks like it could pilot a small aircraft. But let’s talk about the real feature: The “You Forgot the Carafe, Didn’t You?” Mode Yes, friends. I, a grown adult with bills and responsibilities, managed to hit “brew” without the carafe in place. And this machine — bless its enthusiastic little heart — would not brew an entire 12‑cup pot directly onto my countertop like a caffeinated Niagara Falls. The coffee tastes great, the single‑serve side is clutch for rushed mornings, and the whole thing feels sturdier than my willpower at 6 AM. Pros Makes great coffee Looks fancy enough to impress guests Single‑serve + full pot = versatility Teaches you valuable lessons about paying attention Cons Will not stop you from making terrible life choices, and you be wide awake making them! Final Verdict Buy it. Use it. Respect it. And for the love of all things caffeinated, remember the carafe.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Lid design

    Rated 4 out of 5 stars

    Great Maker, little downsides

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee pot is amazing! We love all the features included with the device! Single cups are perfect for when the wife gets a tasty beverage craving even when I just want water. Great size for hosting brunches and making sure everyone got a cup. Sleek design, my only gripe is the lid doesn't stay up unless you push it all the way back (The device against the wall makes this impossible) where you feel like you might break it. We just pull it away from the wall some, but it is an action that feels unnecessarily added to the process.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Good Multi use machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well and got a good deal on it open box, BB for the win. Was a bit dissapointed that Kcups wont fit in it, but not that much extra work to use the single serve with grounds. Love the color palette too.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Bob Garby

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that has many options suitable for single cups or family carafes. A bit larger than we anticipated so it cannot be used under our cabinets because of the steam factor. Touch controls are a bit insensitive and you have to find the sweet spot to make them work easily. Overall, it makes a great pot of coffee and a late night cup of tea. Recommend this unit, especially at the Best Buy price.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Overall performance
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Nice coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product a Little bulky but solid and works great

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality
    Cons mentioned:
    Button layout

    Rated 5 out of 5 stars

    Buttons kinda wonky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a coffee maker, I guess it make good coffee. It really just a matter of putting the correct amount of grounds in for how much coffee you want. I have trouble out of the power button, it doesn't have an indicator to show when it powers up. I have to program it to make coffee 1 minute into the future and put bit on auto to get it to make coffee. The pod side seems to work good though.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Duo machine that does both great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! We had been looking around for awhile for machine that could both brew a pot of coffee and use Keurig cups as needed. This machine accomplishes both and makes great coffee. I don't believe this is a negative but this machine is relatively large at least compared to a regular single cup Keurig. We have had no issues and serves is life's nectar every morning. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy but couple things to consider…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is great for the flexibility of brewing a whole pot or just 1 cup! It’s quiet when brewing and keeps the coffee hot! The ome thing indomt love is the lid on the coffee pot has a long stem which is odd and makes it difficult to fill water from the fridge. I also wish the drip tray of the k-cup aode went up a little higher as coffee splashes out and on to my counters a bit when brewing. Overall im happy woth my purchase and would recommend it to others!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality
    Cons mentioned:
    Lid design

    Rated 4 out of 5 stars

    Its alright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not the most user-friendly (maybe I've been spoiled with my old Keurig) and the lid doesn't stay up on its own when you need to fill it with water or add grounds but it makes a decent cup of coffee so I can't really complain.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 4 out of 5 stars

    Great coffeemaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes excellent coffee. Easy to use and no issies. Wish the tank was bigger for the single brew. Have to fill daily

    I would recommend this to a friend
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