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Yuneec - Typhoon 4K Quadcopter - Black-Front_Standard

Yuneec - Typhoon 4K Quadcopter - Black

Model: YUNQ4KUSSKU: 4411801

Customer rating

Rating 4.2 out of 5 stars with 356 reviews

84%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    Stop... just buy this drone

    Posted
    ThaWatchman
    • My Best Buy® Elite Plus MemberElite Plus Member

    I had been wanting to get a drone for a long time, and just could not find the right price point to start out with. I really wanted a drone that had a good camera. At first I bought a 3DR Solo around Black Friday 2016 after reading decent reviews so I cashed out my My Best Buy Points and picked it up along with a new tablet and a Go Pro. Once I got my new drone set it up and charged everything that was as far as it got no matter what I did the drone would never take off; I would exchange it for 2 more all with the same results it never would fly. So I gave up on the Solo and returned it and got my points back and just waited for one of the other big names to come down to my price point. So in the summer of 2017 B and H Photo had the Q500 on sale for half price so I cashed out my points again and called BB for a price match which they did and 2 days later I got my drone but this time after charging everything up I was up in the air and hooked. I know that everyone drinks DJI's KoolAid but I must say I love what Yuneec has done. Yuneec doesn't get the attention they deserve. I have always had a problem with one brand getting all the attention and public interest; it is always a sign of a company that knows it is popular and can charge what they want, have poor service, and be slow to innovate; which to me that is DJI. Yuneec is putting together drones that are accessible and require no additional hardware. The all in one controller is great no need to find the right phone or tablet and no need for a Go Pro. The Q500 had it all. It is a great beginner drone and has a lot of features to work with and not be overwhelmed. Now the drone is slow with about 17 mph at max in Angle mode and the screen on the remote can be choppy but despite those flaws I still highly recommend this drone as a starter. So far after 6 months of flying I have not had any crashes caused by user error now I did have one fatal crash not long after I got the drone, but that was due to hardware failure and Yuneec gladly repaired and replaced everything that broke on the drone for free including the camera that was ripped off from the fall in the woods and never retrieved. Customer Service was fair and the service department was fantastic in keeping me informed of all the repair updates. I have enjoyed this drone ever since and as a matter of fact it fueled a new habit and I just recently bought the Typhoon H which is a great drone but I could not have made that leap without the Q500. I still fly the Q500 and love it along with the H. You will not regret this purchase.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Drone for all Levels

    Posted
    NickK_BBYSTAFF84
    • Best Buy StaffStaff

    What I Love: I don't have to rely on an external device to fly. If you happen to crash the Q500, Yuneec will have it back to you within a month. If you crash a DJI drone you will not get your drone back for three months. Yuneec has great customer service. The Q500 allows you to take off the gimbal/camera and mount it on a steady grip for smooth ground shots. You can film or shoot photo's manually, and in raw formats for professional shots. Extremely durable. Crashed on my second flight and the wiring to my camera did break, so they gave me a different wire. A few weeks ago I crashed in non gps mode (45mph) and there was nothing but a few scratches. Besides the wiring by the camera, it's a solid drone. What I don't like: Loosing video signal is common. After 1200Ft with no objects between me and the drone is the safe zone for connection. You can reach 2100ft but your video feed will cut in and out. Dji's are known to have greater range. Landings are tricky. When descending to land, (2 feet above the ground) the q500 has a tendency to bounce. If there is wind make sure you counter it or you could tip on landing. Once you do it enough it's easy to do. When you let go of the sticks to hover, the q500 generally holds its place but does move a foot or two away from it's original position. The phantom three is much more steady. One last thing is the flight modes, you get smart mode, angle mode, and return to home mode. In smart mode you can access follow me and watch me mode. On the professional version of the phantom three you get orbit mode, journey mode, point of interest mode, and the follow me mode. Not a huge deal but a disappointment. If you ask me what's better, the Dji phantom 3 professional or the Yuneec Q500, I'd say its a personal preference. There are pros and cons of each that I mentioned above. Hope this was helpful.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Easy to fly, great value, good beginner drone

    Posted
    E15880
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Based on my extensive research before buying the Q500, it really seemed like this was the best choice for me as a beginner. Here is what convinced me: Other drones are clearly better at autonomous flight (programming a preset flight path, even one well beyond your sight, and trusting the drone will come back safe and sound--something the new FAA rules forbid anyway); the Q500 doesn't have this option at all. But it's not something I'm at all interested in; in fact, it makes me queasy even thinking about it. Other drones can also go much faster; my Q500 tops out at only around 18 miles per hour. Again, for a beginner, slower is better. The Q500 also has a slider switch on the remote which you can adjust on the fly to restrict the speed of all flight controls to your liking--very handy for an anxious beginner. The Q500 is surprisingly easy to fly and is very stable, even with moderate breezes. The remote is very user friendly, and I like having the full display built into the remote, rather than having to sync up a wireless connection to your smartphone or tablet, like the competing drones. The battery lasts for well over 20 minutes, which is pretty good compared to the competition. The camera takes phenomenal photos and video--not choppy or grainy at all. The gimbal provides for smooth, jiggle-free video, even during high winds and abrupt flight maneuvers. The drone will fly beyond a quarter mile from the remote, but that's about where the video signal cuts out (and sooner if there is no direct line of sight). The drone's construction seems very sturdy and high-quality, something I've heard owners of competing drones complain about. If the Q500 loses connection with the remote, it automatically returns to the GPS point it took off from (but I'm yet to lose connection). The gimbal and camera can be easily detached and mounted on an included handheld device, making it a great camcorder, especially for high-action recording, like running, riding a roller coaster, etc. (just without any zoom functionality). It's comparable to other small gimbal camera setups, and for about the same price (nevermind a drone is included in that price!) Connection to a smartphone for viewfinder function and settings controls is simple and quick. Here are the only things I don't like, and the only reasons the Q500 doesn't get a full five stars from me: It has "follow me" and "watch me" functions that have the drone and/or camera follow the remote or Wii-remote-sized remote (sold separately) autonomously, and these functions work okay, but not great; and I'm told if you go too fast or change directions too quickly, the drone may "fly away." Yikes! I really wish the Q500 had a feature of autonomous orbiting and camera fixation around a single point on the ground, like one of its competitors. Of course, this may be something Yuneec programs into a further firmware update (fingers crossed). I also wish it had the feature available on one of the competitors of selecting a moving person or object on the screen and telling the drone/camera to follow them/it. That seems like an awesome feature that alone may make that competing drone worth the higher cost for a slightly more experienced pilot. Final opinion: a great drone for my purposes, at a great price. I would definitely buy it again, up until the point I felt comfortable as a very skilled and experienced pilot.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Capable drone, but shouldn't be your first.

    Posted
    Youraverageguy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    If you're looking for an all in one system to use for photos and videography, the Yuneec Typhoon q500 4k delivers professional quality footage. The included ST10 controller is well built and intuitive. The screen is not especially bright for daytime outdoor use but when used with the included sun shield it is manageable. Overall changing settings and the overall responsiveness of the controller with the drone cannot be beat at this price point. The drone itself is a little on the larger side but I regularly get about 20 min of flight time. Which is still a lot of footage with the high quality CGO3. The punch out in the drone is a little slower that others but for the purpose of videography the speeds this drone goes are just fine. I suspect changing the type of blades used with the typhoon would help improve the overall speed. I am not looking to race with it so for my purposes it works great. The Yuneec has a slew of functions including follow me and some other smart functions like smart orientation. In terms of all it's features it checks all the boxes. I've gotten about 1500ft away with it being controlled just fine. The Yuneec Typhoon 4k is not meant to compete with the range on the DJI Light bridge so don't expect to fly it from miles away. The included 4k camera and 3 axis gyrostabilized gimbal are phenomenal and allow for amazing footage even in windy conditions. I've flown in 16mph winds gusting to 20mph and gotten footage that is extremely still. The last thing I would say is start with a smaller more inexpensive drone before dropping the money on this guy. It will help with your piloting and orientation and if you crash it you're not out $800.00 or more. For everything included with the drone and how it handles I would have no problem buying this again.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great camera drone

    Posted
    Scotty

    Purchased my Q500 4K before Christmas 2017. Needed a serious camera drone. Have other drones with non-stabilized cameras. Unfortunately had problems with this first Q500 4K drone. Something was loose and rattling around in CGO3 camera. Also the FPV video while flying, was breaking up with pixilation and lag. Could not even fly it with bad video. Returned drone to BestBuy. They quickly replaced with another. Have had this Q500 4k drone for 6 months with 104 flights. Love this drone. Looks amazing, not like the boring looking white DJI drones. Easy to see and fly. Super quiet and is a stable dependable camera platform. No major problems to date only slight WIFI lag. Only sometimes and not always. Switching from video to picture mode display on transmitter, reconnects camera and cures excessive lag. FPV is best in picture mode, one second lag. I fly in FPV picture mode, then switch over to video mode, to take a video, then back to picture mode. Camera with recorded video and pics are excellent. Just get to know the minor camera adjustments (white balance, frame rate, iso, evo and frame speed). Don't rely on CGO3 cameras presets or auto settings. I use the (Gorgeous Setting), then adjust to 1080p @ 30 fps, 100 iso and 60 sec. while adjusting evo on the fly. This works best for me and gives movie quality video without using the 4K settings, which I do not use. I also use a gray scale device at start up, before flight and lock in the white balance. Max range before the WIFI FPV video drops out is approx. 1300ft. I extended this range to 2500ft. by installing a aftermarket FPV external antenna kit for the drone, around $30. Flight time is approx. 20 mins. Recommend a extra battery. All in all a excellent buy and now comes with a wand remote. That is a $100 extra for free, something that wasn't offered with my drone. Can't afford a DJI drone? For $600 this big bird is well worth it.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    If only the it functioned as good as it looked

    Posted
    Eddierandom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Originally having purchased a Phantom Pro 3, I'll admit I was a little envious of what "extras" the Q500 4k included in the box. Things that would have bumped the Phantom Pro's cost to almost double it list price of $1,259. Having made the decision to exchange a defective phantom for the q500 4k since the store I was at didn't have the Phantom Pro in stock, I didn't feel like I was going to be missing out on much, especially since I was getting $200 back!! Well there's no such thing as a free lunch. After watching the videos that are included on the memory card and while waiting for the batteries to charge up, I figured I'd setup the steady grip accessory to at least get a feel for the optical quality and stabilization capabilities of the gimbal and camera.. That's when my impression of this product took a nose dive. The steady grip requires 8 FRESH AA batteries ( they must be rechargeable, can't use alkaline) Why with all of the extras included did Yuneec think it would be acceptable to not include a battery pack for the steady grip!?? Oh well moving on, I have to search for one of the many small adapter cables they include to plug in the gimbal to the grip. Then I have to balance the grip and camera carefully to engage the slide lock to complete the connection to the grip. I notice that some of the rubber on the grip isn't glued down and actually started peeling away from the grip. Okay, I guess I could glue it down later. I power up the camera after having downloaded the cgo3 app for iOS which was a task in itself- As of writing this there are several apps, two of which are named cgo3 and developed by Yuneec. Both rated 2 stars in the app store. Both are terribly glitchy. I am directed to connect my phone to the cgo3's WiFi network. It says the password is on the top of the gimbal (it's not) so I enter 1234567890 and it connected after about 1 1/2 min. I'm inside and its night time. The in room light was not sufficient for anything but the stability seemed decent. I messed with the settings and couldnt get a decent image. Okay, I'll test it outside in the morning. The app and camera crashed more consistently than being able to connect to the cameras WiFi network. I'm almost laughing at this point. I unplug the camera from the grip, and in doing so, the cameras filter holder popped of wildly exposing the cameras internals and sending the filter cover off to the floor. Okay. This. Is. A. Joke. I haven't seen such poor attention to detail and quality control in my life!! I was left with the feeling that this product was rushed out before actually being ready. I watched some videos online to see if maybe I was at fault for any of the complications I was experiencing all to find that there are more of videos telling you how to fix or mod things as opposed to how to get it to function out of the box. So when it came time to fly, I figured I'd do a pre flight test without the props on the bird. I booted up the remote control, It connected 20x faster than the grip, but the image quality of the remotes built in screen suffered from cheapdisplayitus.. Can this get worse??? Yes. The lag or latency of the "HD down link" was a joke. I was not going to attempt flight with that kind of lag. In contrast DJI's system was high def and no lag thanks to their light bridge tech built into the remote.. So I tried to pack the typhoon as best I could to send it back.. Totally would have kept it for $500. If you're in the market for a quadcopter between $1000 and $1500.. Do yourself a favor and just get the phantom pro 3. It's a better experience and a better product. If you really need a steady grip, invest in the DJI OSMO.. It works like it should. It's going to take a lot more than extra features and included accessories to restore my faith in Yuneec.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Buyer Beware -Customer service will hang up on you

    Posted
    JasonDavis
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Purchased during Christmas for my son. Because we live in Colorado and the weather was snowy and icy, we were unable to fly to aircraft until recently. We following instructions, we charged the battery according to the instructions and flew one time for about 10 min as it was getting late in the day. The next time we took it out the unit would not power back on. We called the manufacture, and they told is the product is under warranty however the battery is on a 30 day warranty and we have exceeded our 30 days window. I tried to plead with the rep that this unit was purchased brand new and never opened unit the weather was warm enough to fly. How can we as a customer be held to 30 day warranty on an items that was never opened and/or used. The warranty was expired prior to us being able to use the product due to Colorado weather. Had we taken it out ti fly in the snow, the warranty would have been void based on bad weather conditions. I requested a replacement battery as was denied y request and was told that I would need to pay full price for a replacement. I would never recommend this product to anyone interested and I can only base that decisions is based only on their horribly rude customer customer service as we've only flow the aircraft for less than 10 min total. -My teenage son begged us to buy this for him for Christmas and now it just sits in a box until we can afford to purchase another battery -in my heart, I they should do the right thing a send a replacement battery at no cost. Every opportunity I get I will do my best to update forms with feed back on the product and their customer support. I was in the store last week and was able to talk someone out of buying this because of the troubles we've experienced with the unit and their support..

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Looks great, not sure about flying

    Posted
    mjs61084
    • My Best Buy® Elite Plus MemberElite Plus Member

    I was contemplating two drones, this one and the DJI Phantom 3 Standard. I ended up purchasing this one because it looked so much better than the Phantom 3. I brought it home and could not get it to fly steady. I ended up putting it away and figured I would try the next day. The following day I tried again, same thing I could not get it to fly steady! I read all of the how to videos online, checked out forums, and checked out YouTube videos online before I tried to fly it. I couldn't get it to hover correctly, it would just bounce up and down. It was very sporadic in how it responded to the controller. I was holding the left joy stick in the down position to get it to land and it would take between 10-15 seconds to actually get on the ground, mostly trying to land while swaying side to side and nearly tipping over. This happened regardless of whether it was in the rabbit or turtle mode. There was another occasion where I took it up about 7 feet and it nearly crashed into my fence. I would gain control of it and it would start to get out of control again. I ended up returning it for the Phantom 3, which I have had zero problems with. It's highly controllable and reacts very well to commands. Maybe this one was working correctly and that it just isn't a beginner drone, meaning I didn't know how to control it. However, I will say I don't have any problems with the Phantom 3, so I'm giving it two stars based on my experience. Maybe it really was broken....I'm not sure, but it wasn't worth a $700 fly away.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Good Drone, Flew Away Though

    Posted
    Jack
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    So we bought this drone over a phantom drone because we thought it offered more, unfortunately we were wrong. For one, none of these drones come with the extra battery that claim they have (at least they claimed it at my time of purchase). It worked fine the first few flights besides the fact that it would lose connection about 300 yards out. We sent it to the company for repair, expressing our concerns. They apparently did a review on it and replaced two of the motors and stated that there was no connection problem..? Anyways we got it back and the first time flying it, about 100 feet in front of us, it flew away into a crowded intersection (which is SUPER DANGEROUS). Thankfully it crashed into a fence outside of a restaurant next to the intersection! It totaled the camera and broke all of the propellers but those dang motors still worked perfectly. We called it in and they tried to blame us - which would be okay if we had not JUST sent it in for the same problem. If you do buy this drone apparently you I need to recalibrate it every 100 miles traveled (WHICH IS NO WHERE IN THE INSTRUCTIONS), whether this is true or not I don't know. Long story short, go with the name brand and save yourself a headache.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Typhoon 4K is the right choice

    Posted
    george

    I flew a small drone to get my feet wet before I dove into the drone world. I purchased this drone for many reasons and the most important was the integrated wi-fi camera view in the controller. I really like the idea of not needing anything extra like a phone or ipad to operate it. Well, if you lose this drone I can honestly say you have problems that no producer can account for. It will rise and hover where you stop in-putting control to it. It just stops there and waits for you to control it. This drone has so many features that make it safe and easy to fly. After just a few minutes of flight I was so comfortable; the first thing I did was use the "home" feature. It landed immediately on its own and shut down. I was immediately convinced that this was for me. I flew several hundred feet up and away from my location and used it again. Same results. So easy. I have flown several times since then and keep exploring the capabilities of this drone each time. Make sure you check airspace and get all the training you can before you fly It is not hard to be safe and everything you can learn about the law and operating your drone can only help. There's no right way to do the wrong thing..... a few hours of on-line training really pays off. of course, a few days of reading and reviewing your drone's operations helps prior to your maiden flight. George

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Defective drone that bestbuy won't touch

    Posted
    wiscbum
    • My Best Buy® MemberMember

    I received this drone as a Christmas present and waited until a perfectly calm and sunny day to fly this drone for the first time. While this drone was new to me, flying them was not. After approximately 4 minutes of flying in the air and at about 111 feet in the air, the drone suddenly stopped running and fell from the sky. Needless to say, it was basically destroyed on impact. Now, Best Buy did NOT make the drone by any means, but when I took it to the local store just to have them look at it, the manager on duty said "we don't cover drones over $100 in value and you will have to contact the manufacturer" for service. The 2 Geek Squad Technicians working said that this drone (and other expensive ones like it) should land themselves if there are ever any problems, but the manager again said "no", and that's when I heard something that resonated with me...the manager stated "they would NOT return any drones that have been removed from original packaging." I'm sending the drone back to the manufacturer and after reading about their lack of customer service am not expecting much to be done,,, other than be out $800 for a defective drone. I don't blame Best Buy for the crash (unless it was damaged in shipment from their warehouse?), but I caution ANYONE buying from Best Buy and bestbuy.com that if you buy a drone,,, don't open the box unless you are willing to make it your own and non returnable.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Nice drone

    Posted
    paul
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is a nice drone, but I now wish it had an obstacle avoidance system. The one I started to buy dud have it, but was talked out of it and into this one by a sales associate who is supposedly that location's drone expert. Not talking bad about him. He is VERY knowledgeable on drones and after discussing many things about my pkans for it, he decided this would be my better choice. It is fairly easy to control, but it has a tendency to drift a good bit, even in calm to no wind. I crashed it the second time I tried to fly it into the back of my parents' house, breakung 2 of the props and.one of the landing gear. It drifted and I could not stop it. It also was a little windy that day. I chalked it up to my inexperience and the wind. The more I fly it, thr more I wished I had gone with my first choice, hind sight is always 20/20. It does take very nice video and take decent photos. I am a.semi pro photographer so I bought it to open a new world to my photography. The drone is fairly well made but the landing gear does feel a little flemsy and cheap. Not the type you woupd expect on a $80 drone. I probably would recommemd this drone to people, but would advise them to learn how to fly them well before you buy this one. There are much better ones out there if you are lookijg for photography purposes. The video would suffice but only if you learn how to fly this one well.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent for the price point

    Posted
    Starfire116
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This drone is of good quality and build. It is rather large which helps it stay stable throughout the flight envelope. The box contains everything you need to go out and fly (right after you charge all the batteries). It also has a hand help gimbal device that lets you take the camera off the aircraft and use it on the ground for other projects. The videos and photos that you get are of very good quality in all lighting conditions. The remote and the app (for the handheld) work very good and have adjustments for your needs on the video and photos. While the battery is new you would expect it to last pretty much to specifications and it seems to do just that. I've gotten about 28 minutes out of the longest flight in really calm air. I've gotten about 22 minutes out of it in a little more challenging air. I've tried a few flights at the upper limit of the wind maximum of 12MPH (mine 10MPH) it was a bit rocky and was having a little trouble maintaining position over the ground but that is to be expected. It did stay within 3-4 feet of the original takeoff position in those conditions which isn't bad. If you want something you don't have to use extras, like your cell phone, then this is a good deal.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    This beast is awesome!!

    Posted
    skygunner27
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This Drone is awesome! I've owned the Solo and Phantom 4. The style, flight, controller and available Yunsim flight sim is amazing. This Drone and controller turns heads, and is a serious conversation piece. The Q500 4K and ST10+ Controller are high quality. On the single battery you get about 25 minutes of flight time. I highly recommend purchasing an additional battery. Like I did. The only thing negative I have to say, is that my kit did not come with a lanyard for the controller. The blue shirt employee who helped me, told me that this drone does not have any follow me modes. He was so wrong! I'm so glad I did my research. The follow me mode and watching mode is amazing, and works very well. I highly recommend this model over all other models. This kit is an exceptional value.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very responsive control and quality images

    Posted
    jond
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The copter is very easy to fly and has a decent range. The included controller works quite well and has a quality built-in screen. The camera gimbal takes rock-stable video. Charge time on the battery is quick. The copter is pretty durable as well, and has survived a few minor crashes and spills as I learned how to operate it. My issues that hold it back from 5 stars is that the copter does not have any obstacle avoidance features at all, and its smart camera 'watch me' and 'follow me' features both require the Wizard remote, which is not included with the product. Additionally, it has somewhat inaccurate no-fly zone data, so there have been a few instances where I have attempted to fly it in an area that is known legal with permission, but the copter will lock down and refuse to take off. This can be circumvented with a firmware patch, but it would be better if the default firmware only locked the copter down in actual no-fly zones.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great 4K Video... a few quirks

    Posted
    BYTE35
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I've purchased two drones in the last 7 months, the DJI Phantom 3 Standard and this one. While this will not be a comprehensive comparison between the two (plenty of those can be found online), I will say that I have found myself liking the Typhoon 4K more and more. While the flight controls are not as responsive and zippy as the Phantom 3, for casual aerial photography and videography, the Typhoon does quite well. I was well aware that the P3 Standard only has 2.7K video when compared to the Typhoon, but I did not have a reference point for how much of a difference that makes. Main quirk I have is that the camera on the Typhoon will sometimes be askew. The only way to resolve is to land, power down and then power back up. I've seen reports of this from other Typhoon users. Hoping there will eventually be a firmware fix as others have reported that even after their camera is replaced, the replacement can exhibit the same behavior. Happens about 1x every 10 flights but still annoying just the same.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome Drone for the money.

    Posted
    Garry

    I was looking for a platform to get some areal video and photos to help out my business. I looked into DJI but their customer service is horrible and they have a higher level of fly always. I did not want my drone to fly off so I looked into the Yuneec. I've heard about their customer service is fantastic and decided to give them a try. I'm glad I did. The video quality of the CGO3 4K camera is great and it's very easy to use. The best part That the drone is very quiet during use. It's black color helps with visibility and it's larger size also helps as well. The only difference that this one dose not have is waypoints like the DJI has but I will never use them in the first place. This is the best drone I have used and I will recommend it to anyone

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Terrible product

    Posted
    KBrega01

    The Yuneec Typhoon Q500 4k is a TERRIBLE drone. The camera connection to the controller is always pixelated and you can never get a constant stream of what the camera sees. Continually, it has a mind of its own. I was flying off the end of my dock and the controller screen went black, I lost control of the drone, and it decided to land in the water, and sank immediately. According to Yuneec's Warranty guide, this WILL NOT be covered. I am now left with a broken drone, major repair costs and/or the cost of a completely new drone. If it can even be fixed, I will NEVER have the piece of mind that the drone is safe and won't decide to land elsewhere, such as trees, cars, houses, or even a person. If you are in the market for a drone, DO NOT buy the Yuneec Typhoon Q500 4k, thinking you will save a few hundred dollars over a superior drone. Yuneec has a lot to be desired and the customer service is horrendous.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Nothing great about it

    Posted
    skcusyubtseb
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have had this drone for at least a year now, I have 3 batteries. They do not charge any longer I have only about 10 to 15 flights on the drone. I followed the specified battery charging for when it is not going to be used for an extended time. The battery shows it is charged on the controller I take off 2 seconds later it gives me a low battery alarm then BAM down comes the drone. I email for support they will get back to you in 1 to 3 days. I've been waiting a week and 1/2 so far have called and sat on hold for 1 hour 12 minutes and 36 seconds before the system disconnects me. I went out with friends who all own different brand drones It was so much fun to be able to sit and watch as they all flew their drones. I could go on and on but I hope if you do spend your money on a drone, that you do more research and buy a better brand with any kind of customer support.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Don't waste your time or money

    Posted
    Jeff
    • My Best Buy® MemberMember

    I have 2 of these drones one I bought from Best Buy the other from Yuneec. Originally I had intended to purchase the Go Pro Karma but the salesman at BB talked me into the Q500 4k. The other I bought thinking would be used to cannibalize for parts. Both have the same issues. Poor connectivity for video, has a mind of its own & will do as it wants when it wants. In the 6 months since I bought the first one I have had to replace the complete airframe one one twice the other once due to crashes when it becomes unresponsive. Both have been sent in for service twice & it seems to be getting worse not better.

    No, I would not recommend this to a friend