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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 200 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are satisfied with the durability and long battery life of the Rugged Book Keyboard & Case. Many appreciate the convenient pencil holder and backlit keys. However, some find the case to be heavy and have experienced issues with the hinge mechanism; a few also noted the relatively high price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 200 reviews
  • Rated 3 out of 5 stars

    Zagg July Transaction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spoke w/ BBY sales person and requested a keyboard/case for an Apple IPAD Air2. I was provided a Zagg product that was for an IPAD Air3. I had to return it due to believed missing pieces. While returning on 0708/2021, I was told that I would receive the replacement via mail at my residence the next day, 0709/2021. The Zagg product was finally received on 07/26/2021. The replacement Zagg (received 07/26/2021) product again did not fit my IPAD Air2 but was for an IPAD Air3. I returned to the store (07/27/2021) and spoke with the manager. To my surprise, I learned that my purchase price was refunded to me on 07/08/2021, so essentially I got the unusable product free. I gave the Zagg product back to the manager. He noted to me that BBY does not carry a Zagg product that is usable with an IPAD Air2. I am appreciative to the people who helped me but I spent a lot of time not getting what I wanted. I’m back at square one. Please note the description on the Zagg product. It says Apple IPad and does not delineate between an Air2 or 3.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    My keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last keyboard and cover was pretty light to handle. This one is a bit heavier but more protective. I have already dropped this off the sofa and no damage. Keyboard works well, no problems

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Best Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough and durable. Best case for iPad! I love that despite it being a tough case, it’s not bulky.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Perfect Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my use. Easy to set up. Love that is has a pencil storage inside. A little heavy but I don't worry about it when I throw it in my bag with a lot of other stuff like heavy books.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ZAGG Rugged Book Kybd & Case for Apple iPad10.2"

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for the wife, for an older iPad, didn't want to pay full price for the brand name... MAYBE I SHOULD HAVE??? As a case it's plenty rugged and protective; my wife has dropped her ipad a couple of times, thankfully from not too high a distance. The keyboard, however, doesn't seem to keep a charge very long. It also needs better indicators for charging vs charged status. She's keeping the case however, just to protect her ipad.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Hinge

    Rated 3 out of 5 stars

    Poor hinge action

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought because of adjustable viewing angle but unhappy with the stiff and noisy hinge action. The hinge stops when opening and the case detaches from the keyboard with a loud pop sound. Has not proved with use. Like the keyboard and tough shell.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Convenient protection and productivity boost

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very sturdy and no complaints in the keyboard performance so far. Fits an iPad 10.2 inch with a film screen protector without any border issues.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    You need this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who would have thunk this case is so handy? Rugged is right, and Zagg does it again. I have always been a Zagg fan for durability and function. Perfect little case/keyboard that you didn’t know you needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great I pad cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the keyboard to start working was very difficult. Sometimes when I start to type it does not work. The case is great and keeps the pad very safe from damage. Had to return the first one that I purchased as nobody in my house could make it work. Sometimes we all wonder was it us are the item.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Mark M

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one...first was used by my grandchildren. Very durable. Current purchase is used in travel. No issues. I will buy for all my i Pads.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Great protection!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case and keyboard combo is very durable. It is so nice we are going to purchase for our other new IPad.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing really defends your iPad . It’s withstood some really bad drops and works just as great as the day I bought it, the iPad is still in excellent condition as well .

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Zagg keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this keyboard it is very sturdy. It protects the iPad very well/ this is the third one i have had. Well worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Great case and cover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case/ cover for rugged use that I have found to date. Seems well made and sturdy thus far

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Military Grade

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great military style case for my iPad I love zag products

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Rugged

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect iPad case for the rough guy. Very sturdy. Was a little hard to open when new but just had to break it in.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Great case for my I pad! Very Rugged!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to find a case that would protect my. New IPad Air. I found it. This case has it all! Rugged durable material to protect my IPad. Five stars!

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Perfect protection and keyboard combined.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice rugged case for your iPad. Easy pairing and operation, keeps your iPad protected. Not too bulky and light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    My Ipad cover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case fit perfect on my I-pad. Seams to be very rugged. Non slip on slick surfaces was a surprised to me. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ZAGG - Rugged Book Keyboard & Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case with keyboard is very protective and handy to use out in the field for us. We do tree work and to keep up with data entry we use ipad's and this case and keyboard becomes a really good asset to protect our ipads.

    I would recommend this to a friend
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