Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi - Black Stainless Steel

I’m a single mom of 3! I suffer from A hilarious version of OCD! Thankfully my BF is a contractor. If things are right, I can ask him to fix it lol. My kids like to cook! IKR! Messy! I just remodeled my kitchen and I like it looking brand new lol. My and thinks I’m nuts, too. So so what lol! So he built my kids a kids kitchen from my pantry! He owns this microwave but in the darker color at his house. He brags about how it serves as an oven and microwave! He surprised me when I returned from the cabin trip with my kids over the holiday! I came home and saw a new kitchen. A mini kitchen! This microwave is awesome!!! I actually use it more than my drawer microwave. It’s HUGE INSIDE! Easy to wipe down! I am not sure how the metal and glass and rack function, but my BF said don’t let the metals touch glass or something like that. I think this unit is so new no one has done a Tutorial on it. I made bacon with the broiler and chicken! Kids made cookies and enchiladas! It’s great for small spaces and serves as a multiple cooking system. I could not be more happier! Now I don’t need to use my new oven lol! Easy to use! Clean with no handles giving it a clean sleek look! Large and deep! Kids use an electric induction plug in under it and turn on the vent- very powerful! Love it! I wish it gave option for sounds lol! Most Samsung’s have cute alert sounds. If it does, I haven’t found that button. Super Amazing!

Very sleek and capable microwave. We purchased this microwave with installation, and the install went very well. There are a lot of convection oven and "slim" fry options that are very helpful, along with a nice round baking tray. This microwave heats up drinks and leftovers very well, however it doesn't feature any quick start buttons. We did take one star away because the instructions for the different features are very difficult to find, in paper or online, and also because it picks up fingerprints very easily.

Searching Best Buy online for a Samsung Convection Microwave and found one on sale at Best Buy's local outlet store as a Best Buy inspected marked "condition excellent" open box. The open box Samsung Convection Microwave was fully packaged in the original box and taped shut. I also paid for the Best Buy five year extended warranty plan. When my newly purchased over range Samsung Convection Microwave was installed it did not heat food. Then Best Buy refused to exchange it for same model with a new one at same price, because they didn't have additional same model open boxes Best Buy wanted me to pay the full new unopened box price they had in stock for the same manufacturer model unit. I had immediately registered, once installed, the newly purchased at Best Buy outlet store over range Convection Microwave unit with Samsung. I called Samsung who immediately sent out their service tech at no cost to me. But I had my Best Buy customer service inconvenience time and time taking off work for the in-house Samsung service tech. Samsung's warranty in-house local appliance support repair technician, trained by Samsung, ended up having a simple fix of an unhooked wire inside, apparently not connected during fabrication. I feel Best Buy advertising my Samsung Convection microwave as "excellent condition" for open box was false advertising, since when installed it didn't heat up food. Best Buy did not stand behind their sale but Samsung stood behind their convection microwave product and it now works very well. I highly recommend buying Samsung appliance products because Samsung stands behind their appliance products! I gave product quality the 4 stars, since Samsung's factory did not catch the unhooked heating element wire inside the appliance before shipping it to Best Buy. In follow up to my Samsung Convection Microwave appliance purchased at the local Best Buy outlet store, I will be very cautious in the future about trusting Best Buy's open box advertised "condition excellent" kitchen appliances. My new installed over range Samsung Convection Microwave, purchased open box, did not heat food but was advertised through Best Buy on line and in their Best Buy outlet store as open box "condition excellent". When I went to the Best Buy outlet store, the box with my Samsung Convection Microwave marked "condition excellent" was sealed with Inspected by Best Buy tape on the original box, see photo attached, so I purchased it.