Samsung - 24" Front Control Built-In Dishwasher with Stainless Steel Tub - White

This dishwasher is fairly quiet and has the buttons and heating vent on the front of the door, as opposed to the top. (From other reviews and searches, apparently having the buttons at the top of the door is not good, as the steam from the heat vent ends up warping and damaging the buttons pretty quickly.) I like the stainless steel interior, which I'm hoping repels mold/mildew and stinky smells. Only gripe is that it does not tell you the actual amount of minutes left in the process, but it does show which phase you are in.

I am very pleased with this dishwasher , my kitchen is attached to the family room , so having a quiet unit is of utmost importance to me. Dishes come nice and clean , and you abosutely can not even hear it running. It's easy to use & even let's you know when the dishes are done. I highly recommend it.

Our Bosch dishwasher of 12 years died a couple of months ago. I really like the brand but only a handful of repairmen service Bosch and the parts are hard to come by. So I did an EXTENSIVE research of dishwasher brands and reviews. I originally decided to go with Kitchenaid because they get such great reviews. They are more expensive but everyone says they make the best dishwasher, along side Bosch.....but I didn't want to deal with the repairman/parts issue. I considered the Maytag but the one in our price range got pretty bad reviews. Both of these brands are made in the USA which is important to us too. After plowing through more reviews than probably necessary I came to a conclusion. Most of the dishwashers in the $400-$800 have very similar complaints and number of stars so why spend an extra few hundred dollars when the reviews are so similar. We ordered this Sumsung dishwash because it was the lowest priced with the most stars. We got it on sale for @$429. Free delivery, we installed. Here's the clincher....we bought the extended 5 year parts and labor warranty for an extra $70. I am very comfortable with this added insurance. Now, about the dishwasher itself. It works great. It looks sleek and modern to go with our kitchen remodel. It is nice and quiet. And let this be on the record.....I have know idea why people dishes are not coming out dry! This was my biggest concern. My dishes have consistently been come out dry. If a cup is a little concave on the bottom then there might be a little water there, but boo hoo. That's a first world problem. If you use the sanitize mode they will come out very dry. I experimented, skeptically, with the regular modes and the dishes all come out dry so I'm not sure why others are having this problem. One thing to point out....we keep our water heater set at a very high temp. People with kids might not want to do this because of scalding issues, but we like to take a lot of bathes so we set it high to accommodate that need. Maybe this makes the water in the dishwasher super hot and precipitates the drying process. No pun intended. So far, so good. And we have our 5 year warranty just in case.

I am so pleased with my purchase. I found a gold mine of a dishwaher.

Intermittent Leak . Tub has a split in the seam. No Worries, Tub has a "lifetime" warranty. Samsung required an inspection by their tech @ $95 (unless covered by warranty). Tech confirmed, and told Samsung on phone that the Tub was bad. Samsung refuses to believe their own tech and requiring a "2nd opinion (another tech ) which they expect me to pay for -- @ $115 (in addition to the $95 already charged!)

This review is more to make you aware of a difference in what is pictured and what was received and then the extremely poor customer service provided by Samsung. I purchased DW80J3020US (stainless steel.) This dishwasher seemed inline with all of the other dishwashers I looked at BUT what made me choose this one is that the picture shows a stainless/silver-ish kick plate. This was important for me as my kitchen has no black in it. The picture CLEARLY shows a stainless kick plate. When the unit was received it came with a black kick plate. I contacted Samsung to find out if the unit no longer was supplied with stainless or if a mistake had occurred...or...what? The CSR told me that Samsung dishwashers do not come with ANY kick plate, that it is purchased as an accessory. I tried to convince the CSR that mine did in fact come with one, that it was black (not stainless as pictured) and that I was holding it in my hand. She said that she wasn't able to do anything because Samsung dishwashers do not come with a kick plate. At this point I kindly asked for a manager. The manager told me he would send one at no charge. I only need to fax in a copy of the receipt. It may take a couple of weeks but one was on the way. I did as requested and patiently waited... Still nothing after a month. I contacted Samsung support requesting a status update. I was told they never received the required information. That they tried to call but received no answer so closed the ticket. If I need more help to go back to the support site and reply. Sadly the above is not true. I have the fax confirmation and my phone is the only one I carry; so I find that hard to believe. I went back to the site, filled out all of the info again and supplied the requested info. It has been another 2 weeks with no response. The sad thing is that It's not even a $30 part. The amount of my time that has been wasted and the fact that they have paid at least 3 people to correspond with me well out weighs the cost of the part. So long story made way too long; if you want stainless with a black kick plate, this is the one for you. If you want what is pictured...well...good luck. Part # DD63-00081A Link to the part: http://www.samsungparts.com/Products/Parts_and_Accessories/PID-DD63-00081A.aspx

So the top Spray Arm broke off. We do not misuse our appliances, in fact we had our old appliances from the 1990's that was in perfect condition, but we "upgraded" for a nicer look. The piece is cheaply made and the snaps that are in the piece appear to have broken off. So that was the final straw and now I am writing this review. The first two other things that have been annoying, but we have dealt with it are 1. The soap dispenser doesn't open during a wash so the soap doesn't come out. This happens about 30% of the time. We have tried multiple different soaps thinking maybe it was the soap, but no, it is a faulty latch on the soap dispenser. 2. When you push the bottom drawer in after you have loaded the dishwasher, it comes off the railing-guides and you have to manually realign it. Super annoying and that happens about 30% of the time. Overall piece of junk!!! So now, I have bought a replacement spray arm for $65. We are stuck with this piece of junk until we can afford another dishwasher. And trust me, it will NOT be another SAMSUNG. We also bought the matching SAMSUNG set and there is something messed up with the microwave AND the oven. What I don't understand is how you spend thousands of dollars on appliances and they are JUNK. It makes me so angry. The manufacturers make it look so nice, but inside is pure junk. I also do not feel like the sales person at Best Buy was honest about these products. He made it sound like they were great. But 3 of the 4 SAMSUNG appliances we bought there are messed up. Our next purchase of an appliance set will not be with BEST BUY either.

I had been researching dishwashers for a few months to replace my aging GE dishwasher. Everyone says Bosch is the gold standard in dishwashers, and I was about ready to pull the trigger on a Bosch ,but when I first came across this unit at the store, the price along with the "hard food disposer" option caught my attention. I've cleaned the filter on my old dishwasher several times, and it's truly gag-worthy. Anything that gets me out of having to manually clean a filter is an automatic bonus! Also, the Bosch units in this price range have a non-metallic (i.e. plastic) bottom tub. The Samsung is all stainless inside! I read some promising reviews on Best Buy, so I decided to give it a try. I've had this unit for 3 weeks and I'm glad I did! I got it on sale and had free delivery. I'm pretty handy, so I installed it myself. The good: Super quiet, cleans well, full stainless interior, adjustable racks and removable tines, fan-assisted dry, no nasty filters to clean, two silverware baskets (flexibility!) The not-so-good: Installation is a bit of a pain because of the channels on the bottom of the unit to route the water and power lines (make sure you buy a longer supply line than you think you need - at least 5, plus you'll need a 90 deg. elbow), doesn't really dry plastic well (but neither did my GE with heated dry), some tines are on the short side so top-heavy items may fall over, no time-delay setting (not a deal-breaker for me, but sometimes that's convenient), really long wash times compared to what I was used to (I think all the new ones are in the 2-hour range anyway). The Bottom Line: You can easily spend more than double the price of this unit and get some extra bells and whistles, but it's quiet, cleans dishes well, and looks pretty good. The full stainless interior plus the hard food disposer put the Samsung over the top at this price range.