Samsung - 28 cu. ft. 4-Door French Door Refrigerator with FlexZone™ Drawer - Stainless steel

We were leery when we read several negative reviews, But then we realized that virtually EVERY fridge out there has lots of negative reviews, so we decided to roll the dice with this unit which is beautiful and has all the features we were looking for. We’ve had it a month. It initially cooled down faster than I thought and was making ample ice in about 24 hours. The flex drawer’s configuration is easy to adjust and is perfect for deli meat and bottled beer. I haven’t measured with a thermometer, but I can tell that the right door where we keep milk is not as cold as the main body of the fridge so I keep the temperature a degree colder (36) than the recommendation. Plenty of space in the freezer with an extra, shallower storage above the deep one so you don’t have to dig around as much. Ice maker works great, but crushed ice (which we virtually never use) comes out uneven and tends to leave a bit of residual ice on the chute which will melt and drip into the reservoir. Not a huge issue unless you use lots of crushed ice. You can control the temperature with your phone which is neat, I guess, but useless to most people. If your kids leave the door open, you’ll get a message on your phone so you can call home to give them a verbal tug on the ears. Aesthetically, the fridge is beautiful. Clean lines and relatively unobtrusive branding. Overall we’re happy so far.

I am really like my new refrigerator. I have always been limited in the size of refrigerator that would fit in my house. Well our kitchen remodel opened the door for some major changes and purchasing a larger refrigerator with ice and water access in the door was a priority. So far it is working like a charm. Ice is available every time we want it.

This is our first "drawer" refrigerator. It is very attractive and "big", but I think it could have been architected a little bit better. I'd have preferred it be a few inches wider than deeper. I think the ice maker in the door rather than both in the door and in the fridge would have made for better shelf organization and efficiency. The left door with the cold seal closes a bit loud and rough, which also wouldn't be as big of an issue if the ice maker was just in the door and not half-door and half-fridge because there wouldn't be shelf storage banging each time the door closes. There aren't any "tall" shelves for taller drink containers like wine bottles or large milk or tea jugs. You can adjust one shelf so that it slides back to make a taller shelf, but only half-deep, so it really isn't very much "tall" shelf room. Or you can remove one shelf on the same side as the ice maker, but there again, because the ice maker is both in the door and in the fridge, you're only getting half as much "tall" shelf space there also due to the ice maker parts that are inside the fridge itself. I wanted an ice maker, but I didn't realize exactly how much fridge space that would take up and again, I think it's the design and not unavoidable, with a redesign since fridges have had ice makers for decades and they have been better designed to maximize space before. It would possibly be better to be able to rearrange and customize the shelf space as needed. I'm adjusting to this "drawer" storage idea, but so far I'm not sure its better and I'm wondering how much fridge and freezer space I've lost to the door/drawers division. It is technically a bigger fridge, but I don't know if it is actually roomier than my older, slightly smaller fridge because of the ice maker and shelf design and I'm not sure it would be bigger on its own, if I hadn't kept our old fridge for the garage. I've only had this appliance for a week. My purchase date was 12-1, but it wasn't delivered until 12-24 and it would have been 12-30, if I hadn't logged into my Best Buy account and noted I could move the delivery up, which Best Buy said they would inform me of if it was possible, but no one did - I might have been able to have the fridge much sooner if I'd logged in sooner and checked for earlier dates, but I took them at their word. So, I'm still getting a feel for it. It is very attractive and very quiet.

Love it! Plenty of room. Where the space is limited in the left side I keep small bottles and they fit perfectly. Fridge is beautiful and I love the flex zone. Ice machine works well. Fits beautifully in the space. Thought it would stick out more but happy it doesn’t.

Im very happy with this refrigerator. Im not sure of the longevity of this refrigerator. Todays appliances dont seem to last so long. My previous kenmore crapped out in 7 years but was in perfect condition except cooling went out

We were remodeling our kitchen and wanted another Samsung refrigerator similar to the one we were replacing. This one looked very similar. At 28 cu. ft. you would think there would be a lot of space inside. But you would be dead wrong. The freezer and the convenience drawer have plenty of room, as there are only a couple of dividers. I don't know who designed the refrigerator shelf layout, but they must be used to a tiny house size refrigerator. Half the shelves are unusable. They might hold a prescription bottle, but nothing higher or bigger. The other shelves are too high or low, and leave a lot of empty, unusable space. And one of them has a bar running under it, cutting down on space even further. Note: We bought this in Jan, but with delays getting the contractor, the remodel didn't happen until September.

Refrigerator was purchased for its slate color primarily, but is performing well. My one concern is that the drip trough under the water dispenser was not designed well. It tilts outward. If water drips, it will run down the front of the refrigerator. This happened several times after it was first installed, but has stopped now.

The refrigerator itself is nice but I had to exchange immeditely because it had remarkable scratches at front. The customer service exchanged the refrigerator after a couple of days. They offered choices of gift card or replacement but we chose replacement. No complain so far about the refrigerator itself.