Samsung - Geek Squad Certified Refurbished Gear S3 Classic Smartwatch 46mm Stainless Steel - Silver

zero stars for bestbuy The watch functions great. Just as good as my Apple Watch was, I recently defected from Apple and I have to say everything from the always on display to the MST that is on the S3 but not on the galaxy is years ahead of apple. Battery life is better than my series 2 apple watch and the watch takes my HR every 10mins... this is great tech. Tons of quantifiable workout data right on the main screen if you need it. I bought this watch refurbished. The unit I received has a scratched and bent bezel...it works but I really dont believe this is a refurbished unit... definitely used but not refurbished. The watch was all dusty and dirty like it was never cleaned off... I've purchased refurbished items previously but I must say after this purchase I will definitely give refurbs a second thought - especially with bestbuy. I'm keeping it because I just dont want to go through the hassle of returning the watch ... the watch functions great, the most bezel is just a lil messed up, scratched and dented.

More like a USED item. Finish missing on dial. Screen has visible spot. Dried skin cells on band. Disgusting. NOTHING in package but the watch and a charger. Not even a pamphlet. This is supposed to be like new. I understand missing packaging but this is shameful. Arrived dead. How can it be refurbed if dead. Not even going to bother setting it up. This is used merchandise with visible wear, like flea market quality. Does not match your definition of refurbished. Save yourself the disappointment and buy it new. Sad and disappointing and going back.

Purchased a Gear 3 Classic smartwatch (Geek Squad Certified Refurbished) for $227 online. I add the 2 year replacement plan for $59.99 to protect my investment...Awesome deal!!! Received watch on 5-17-18. 4 days later bezel ceased to rotate smoothly, often requiring muscle to move it. With 2 Year Replacement Plan in effect, I took it to the Morrow, GA location for replacement. Here is the synopsis of my far less than stellar customer service experience. 1.Geek Squad rep examined watch and told me it was supposed to be that way since it was new. (huh?????) 2.Tried to use the 2 Year Replacement Plan 3.Best Buy informed me I would have to pay the $122 difference between the new watch and my malfunctioning Geek Squad Certified Refurbished watch, despite the 2 Year Protection Plan purchase 4.Best Buy did not offer to repair the watch 5.Best Buy did not offer to source a similarly priced replacement 6.At my request, the General Manager printed the 2 Year Replacement Plan and highlighted the, 'at Best Buy's discretion' clauses. 7.I asked for District Manager's name and number. The General Manager wrote down,1-800-Best-Buy and told me, verbatim, "That's all your gonna get" (smh) 8.Nothing was done to acknowledge and rectify the broken watch I had just purchased with a 2 Year Replacement Plan Whatever happened to truth in advertising? When did customer service stop being about exceeding our expectations? Best Buy failed to even meet my expectations in this regard. In conclusion, I left Best Buy with the same broken Geek Squad Certified Refurbished smartwatch I came in with...despite purchasing a 2 Year Replacement Plan. Watch purchased on 5-13-18. Date of this review 5-23-18.

I bought a Samsung Gear S3 Frontier Smartwatch by online, but it arrived damaged with big and deep scratch in the smartwatch area (I send the picture). Also around the scratch area is damaged too in the surface. It was a Refurbished product that I both online, but I was not advised before the purchase that the product had a big damage and it was not in the site described. I will be returning it today in the Best Buy store most close to my house. I was my first refurbished purchase in only Best Buy (unfortunately no good experience).

I bought this in Feb 2018 and I still love it! I bought a different band on Amazon that makes it look more feminine. I love that it's round not square like the apple watches. I would recommend this to all Samsung users. I get so many compliments on it!

This review isn't really about the product, but about the Geek Squad Certified Refurbished stamp. I ordered the Samsung Gear S3 Frontier Smartwatch. But when it arrived, it would not connect because it had a "ReActivation Lock" on it. This was very obvious when starting up the product. All the Geek Squad person had to do was power on the unit and they would have seen that this product was not serviceable. According to several tech forums, this was a common problem when the watch was first released, but legitimate Retailers (like Best Buy) should now have a process for fixing it before they send it out. I called the Customer noService number, and the first rep I spoke to could not grasp the problem, but she transferred me to someone else who determined that the only resolution was to send out another product. She said it would be shipped One-Day, which meant it should have arrived yesterday, but the tracking number now says it should arrive tomorrow. Additionally, while the unit had no scratches or dings, it was very dirty, probably from being worn for at least several days (or longer). I had to clean it up before I was able to actually put it on.

After reading reviews I was a little scared to buy refurbished because there were alot of mixed reviews. I decide to try my luck and went for it. I bought 2 watches they both came in great condition and I love all the features the watch offers. Definitely really happy with my purchase!

I wanted a smart watch but didn't like the apple design. This watch works great with my iPhone. I can't reply to text messages but that is due to apple blocking their app. It does a good job recording steps except for when I push a cart or stroller. It thinks I am riding a bike. Wish it could figure out I am not going fast enough and adjust for it.