Geek Squad Basic Protection
Best Buy Protection (for My Best Buy Total™ members)
AppleCare+ 
Different ways to fix a phone
Smartphones go everywhere in our pockets, purses and bags. It’s easy to forget that every smartphone is actually a high-functioning miniature computer. A series of drops or daily wear and tear can take a toll on the device. Fortunately, whether you have a cracked phone or you’re in need of a phone battery replacement, you can find the smartphone repair services you need through Best Buy.
When you purchase a new phone through Best Buy, you have the choice of adding a protection plan to cover certain issues. Geek Squad protections include the basic cell phone protection plan for accidental damage and failures from wear and tear and the complete cell phone protection plan that also covers lost or stolen phone issues.
If you have an iPhone, you can take advantage of the brand’s AppleCare+ plan, which extends the repair coverage and software support on any Apple device you choose to protect. This includes cracked screen repair and other hardware concerns, ensuring peace of mind against unexpected damages and malfunctions.
How to set up a smartphone repair appointment
Even if you haven’t purchased a Geek Squad or AppleCare+ plan, you can use Best Buy’s smartphone repair services. Simply schedule a repair or consultation through the website or in-store. If you have a Best Buy Total™ membership, you can save money on repair pricing in addition to the many other perks of membership, like access to special sales, free shipping, tech support and more.
Most phones come with a limited warranty that might apply to your issue. For example, if you need to fix a phone screen with Best Buy’s team, make sure you inquire about what might be covered by a warranty and what additional costs could be applicable to the repair.
Finally, take steps to protect your phone from future damage by investing in a phone case and a smartphone screen protector. Both of these items make the list of essential smartphone accessories for good reason. A case can reduce the impact of drops and help protect your phone against scrapes and daily wear and tear, and a screen protector will lower the chances of a cracked screen.