Microsoft Complete protection:
*Microsoft Complete is subject to terms and conditions. Limitations of liability, deductibles and claim limits may apply, depending upon device type and coverage. For complete terms and conditions — including details on the features and benefits of coverage and how to make a claim — please visit Terms and select “Protection” to navigate to the relevant Microsoft Complete contract, by device type.
Coverage is provided and administered by Northcoast Warranty Services, Inc. except as otherwise specified in the service plan. In Florida, coverage is provided by Technology Insurance Company, Inc. (as obligor), 59 Maiden Ln., 43rd Fl., NY, NY 10038, Lic. #03605. In Texas, the Service Contract Administrator Lic. # is 651. None of the aforementioned parties are affiliated with any manufacturer.
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Protections against accidents:
*Microsoft Complete for Surface: For covered defects and/or accidental damage, maximum of two (2) claims. Each claim is subject to a $49 deductible.
Microsoft Complete for Xbox: For mechanical breakdowns and/or accidental damage claims, maximum of: one (1) Xbox console replacement; two (2) Xbox One standard controller replacements OR one (1) Xbox Elite Controller replacement (whichever is applicable to your purchase); and one (1) associated power supply unit with attaching cords replacement, when such are originally supplied by Microsoft within a single, all-in-one packaged purchase.
Microsoft Complete for Type Cover and Microsoft Complete for Xbox Elite Controller: For covered defects and/or accidental damage, maximum of one (1) claims.
Your Accidental Damage coverage starts on your Product purchase date and continues for the Term shown on your proof of purchase. Your Mechanical Breakdown coverage starts upon the expiration of the manufacturer’s original warranty and continues for the remainder of the Term shown on your proof of purchase. Protection plans may differ by market and not available in all regions. Refer to the Terms & Conditions applicable to your Microsoft Complete plan for defined terms and further information. By clicking on this link, you are leaving BestBuy.com and entering a new site. Please review their Privacy Policy. All personal information you provide is subject to that Privacy Policy. Different terms and conditions may apply.