
Elevate the look of your kitchen with Samsung’s new Smart Freestanding Electric Range. Our Stainless Steel design elegantly wraps around cooktop sides and up through the slim control panel. Upgraded technology makes cooking simple and fun.
Q: Do I need a 240 or 120 power line for this?
A: 240 volt, 50 amp outlet is required. You can choose 3 or 4 prong (but does not come with Range)
Q: Do you deliver and take away. And is there a charge?
A: Yes, they do deliver and take away, but only on new items, not open box (scratch and dent) items. They do have a charge, but it is a small charge. I think its well worth it to purchase from them.
A: I absolutely had this, it was really hard to get off. It was adhesive from the packing tape. Oddly enough, many of the pieces of tape didn't have this problem, just some of them. The worst one covered the oven handle and got into the gap between adjoining metal pieces. I rolled up as much as I could reach with a fingertip, then I used a thin cotton cloth soaked with alcohol to get in the crevices. Took over an hour.
Q: What is the weight limit on the stove top? Could I use a double pressure cooker for canning on it?
A: Hi rohiwho. Thank you for reaching out regarding your Samsung - 6.3 cu. ft. Freestanding Electric Range with WiFi and Steam Clean if we can use a double pressure cooker for canning. Regarding your concern, even if a pot is super heavy and full of water, always make sure to lift it straight up because dragging can damage the cooktop's surface. We've tested weights up to 65 pounds, which should be more than enough, but there isn't a limit on how heavy a canning pot can be. The main thing to consider is that the heavier the pot is, the more likely you are to drag it across the surface instead of lifting it correctly, so know your strength. Only use pots with a completely flat and smooth bottom. The pot also shouldn't have any ridges or anything like that. If it's not flat underneath, it will be harder for the pot to heat up, and the contents may not come to a full boil. It may also cause damage to the cooktop. I will be sharing this link for further assistance. Canning on your Samsung cooktop: https://www.samsung.com/us/support/answer/ANS00085246/ Also, here is your user manual for further assistance. Please go to page 26. https://downloadcenter.samsung.com/content/UM/202104/20210408122626971/NE63A6111_AA-01_EN-MES-CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144257125 ^Camille
Q: What are the dimensions with the packaging included?
A: It is about 26 5/8" out from the wall with the cord attached. Then then handle on the front of the stove is out another 2".
Q: What size are the large burners?
A: Thanks for asking, Candy! I have the specifications for the burners listed as: Left Front - 6"/9", 3300W, Rapid Boil™; Left Rear - 6", 1200W; Right Front - 6"/9", 3300W, Rapid Boil™; Right Rear - 6", 1200W. ^Jecca
A: Hi Lola, We understand your disappointment with cleaning your Samsung range. We would love to help with cleaning it. I have shared a Samsung link below to help with the experience you have with your range. The link has an embedded video that we recommend watching in full. In addition, the link also has hyperlinks to where you can purchase recommended Glass Cleaners (Cerama Bryte and Weiman). Clean and care for your Samsung electric cooktop: https://www.samsung.com/us/support/answer/ANS00060833/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Leo
Q: Is there a backlight on the key pad. It’s very hard to see at nighttime
A: No light on the key pad, the light is only on the display with the clock and.it lights up the color blue. Its really angreat flat cooktop stove.