Sit back and let our Agents help you simplify your smart home. We'll enable your devices to work together seamlessly, customize the user interface for your needs, and show you what's possible with your system.
Features
Before we begin
We'll discuss the scope of work to make sure this is the right service for you, ask essential lifestyle questions, and recommend solutions.
Analytics
We'll use a Wi-Fi Analyzer to test signal strength throughout your home. Then, we'll provide recommendations on different opportunities or solutions related to your network.
Updates
We'll perform firmware and other updates to all your devices. Then, we'll let you in on any tech your smart home might be missing.
Device Integration
We'll integrate up to two already-installed smart home devices into your existing smart hub/ecosystem. We'll also configure up to four of the following: scheduled events, scenes, automation or routines, and voice commands.
Final steps
We'll demonstrate the new functionality of your devices, provide you with troubleshooting tips, clean up our workspace, answer any questions you may have, and let you know how to contact us for future support.
If you need to change your appointment date after you've scheduled your service, call 1-888-237-8289 to reschedule.
General
Product Name
Smart Home Customization
Brand
Geek Squad®
Other
Required for Service
"An existing and functional network, existing and functional smart home devices.
Workmanship Warranty
We stand behind our services and repairs with a 90-day workmanship warranty.
He helped work out issue with communication between cell phone and front door, recent power outage dropped off Wi-Fi link ,the other issue that we had was with a Apple tablet we took in to do a factory reset we couldn't remember the cloud password so nothing was done with that. That was not the fault of the Geek Squad.
I would recommend this to a friend
Rating 5 out of 5 stars with 1 review
Updated my Google Mesh network
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Posted .
The team was on time, knowledge and took time to answer questions. Great experience!
I would recommend this to a friend
Pros mentioned:
Polite, Technicians
Rating 5 out of 5 stars with 1 review
Geek Squad is great!
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Posted .
Pros mentioned:
Polite, Technicians
Geek Squad never disappoints. They are knowledgable, friendly, and efficient.
I would recommend this to a friend
Pros mentioned:
Technicians
Rating 2 out of 5 stars with 1 review
matt crawford was great. but best buy coordination
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Posted .
Pros mentioned:
Technicians
best buy coordination is terrible. no coordination between store, tech support, web site, credit card.
wish i could say something positive.
tech support people who come are personable, but i feel bad they have no backup.
I would recommend this to a friend
Rating 3 out of 5 stars with 1 review
2 problems since my install
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Posted .
Owned for 3 weeks when reviewed.
Now my Apple TV and my blue ray say they are not connected to the internet since you were here
I would recommend this to a friend
Pros mentioned:
Technicians
Rating 5 out of 5 stars with 1 review
Smart Home Tune up
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Posted .
Owned for 1 month when reviewed.
Pros mentioned:
Technicians
Technicians looked at all of the devices making several adjustments to insure the work properly.
I would recommend this to a friend
Pros mentioned:
Polite, Technicians
Rating 5 out of 5 stars with 1 review
Home tune up
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Posted .
Owned for 5 months when reviewed.
Pros mentioned:
Polite, Technicians
The technician was very knowledgeable and very courteous had answers to all my questions and answered in a proper manner
I would recommend this to a friend
Rating 5 out of 5 stars with 1 review
Awesome
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Posted .
Owned for 3 weeks when reviewed.
The speed of my WiFi has increased and I have better coverage throughout my house.
A:AnswerThanks for taking time out of your day to ask your question with us. We are disappointed that you didn't receive an answer when you called your local store. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778
A:AnswerWe couldn't live without fully functional WiFi, so we understand your need to get this worked on. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
