About this item
Sit back and let our Agents help you simplify your smart home. We'll enable your devices to work together seamlessly, customize the user interface for your needs, and show you what's possible with your system.
Before we begin
We'll discuss the scope of work to make sure this is the right service for you, ask essential lifestyle questions, and recommend solutions.
Analytics
We'll use a Wi-Fi Analyzer to test signal strength throughout your home. Then, we'll provide recommendations on different opportunities or solutions related to your network.
Updates
We'll perform firmware and other updates to all your devices. Then, we'll let you in on any tech your smart home might be missing.
Device Integration
We'll integrate up to two already-installed smart home devices into your existing smart hub/ecosystem. We'll also configure up to four of the following: scheduled events, scenes, automation or routines, and voice commands.
Final steps
We'll demonstrate the new functionality of your devices, provide you with troubleshooting tips, clean up our workspace, answer any questions you may have, and let you know how to contact us for future support.
If you need to change your appointment date after you've scheduled your service, call 1-888-237-8289 to reschedule.
General
Product NameSmart Home CustomizationBrandGeek Squad®
Other
Required for Service"An existing and functional network, existing and functional smart home devices.Workmanship WarrantyWe stand behind our services and repairs with a 90-day workmanship warranty.Estimated Time to Complete Service60 minutesUPC400062539324
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Q: QuestionWhat if I need to reschedule my Smart Home Customization appointment?(1 answer)
A: AnswerIf you need to reschedule your appointment, please call 1-888-237-8289.This question and answer was generated by AI based on customer and product data.Q: QuestionWhat does the Smart Home Customization service include?(1 answer)
A: AnswerThis service includes device integration, analytics, updates, and a final walkthrough where our agents will demonstrate the new functionality, provide troubleshooting tips, and answer any questions.This question and answer was generated by AI based on customer and product data.Q: QuestionWhat is required for the Geek Squad to perform this service?(1 answer)
A: AnswerYou will need an existing and functional network, as well as existing and functional smart home devices.This question and answer was generated by AI based on customer and product data.Q: QuestionHow long does the Smart Home Customization service take?(1 answer)
A: AnswerThe estimated time to complete the service is 60 minutes.This question and answer was generated by AI based on customer and product data.Q: QuestionHow long is the workmanship warranty?(1 answer)
A: AnswerGeek Squad offers a 90-day workmanship warranty on their services and repairs.This question and answer was generated by AI based on customer and product data.Q: QuestionDoes Geek Squad offer support after the service is complete?(1 answer)
A: AnswerYes, during the final steps of the service, the agent will let you know how to contact Geek Squad for future support.This question and answer was generated by AI based on customer and product data.Q: QuestionHow ? No ans at store. Awful service.(1 answer)
A: AnswerThanks for taking time out of your day to ask your question with us. We are disappointed that you didn't receive an answer when you called your local store. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778Answered by GeekSquadSupport
Asked by Lynnie
Review Summary
Rating 4.4 out of 5 stars with 183 reviews
4.4The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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