Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Main Content

Sony - WHCH720N Wireless Noise Canceling Headphones - Black

Model: WHCH720N/B
SKU: 6533162
$99.99
Save $78
Comp. Value: $178.00
or
Finance OptionsView your offers
Special OffersOn related products
Accidental Geek Squad Protection
Availability
Fulfillment Options
Pickup at
Sold by Best Buy

More Buying Options

Specifications
  • Noise Cancelling (Active)
    Yes
    Sound Mode
    Surround 7.1
    Connection Type
    Wireless
    Wireless Connectivity
    Bluetooth
    True Wireless
    No
    Maximum Wireless Range
    30 feet
  • Key Specs
    • Noise Cancelling (Active): true
    • Sound Mode: Surround 7.1
    • Connection Type: Wireless
    • Wireless Connectivity: Bluetooth (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
    • True Wireless: false (These headphones not only lack wires between the device and headphones, they also lack wires between the headphones themselves. (true wireless is really only possible with in-ear headphones))
    • Maximum Wireless Range: 30 feet
    • Water Resistant: true (Resists some degree of water penetration.)
    • Built-In Microphone: true
    • Carrying Case: false
    • Microphone Features: Noise cancelling
    • Headphone Fit: Over-the-Ear
    • Adjustable Headband: true
    • Battery Life: 35 hours (Battery life will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. As with all batteries, the maximum capacity of this battery will decrease with time and usage.)
    • Battery Charge Time: 3.5 hours (Battery charge time will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. Charging time will likely decrease with time and usage of the battery.)
    • Works With: Google Home, Apple Home, Amazon Alexa (Compatible with or able to be connected to other smart devices or applications.)
    • Voice Assistant Built-in: Google Assistant, Amazon Alexa (A digital assistant built into the device that uses voice commands to answer questions and control smart devices.)
  • General
    • Brand: Sony
    • Model Number: WHCH720N/B
    • Product Name: WHCH720N Wireless Noise Canceling Headphones
    • Color: Black
  • Audio
    • Noise Cancelling (Active): true
    • Sound Isolating: true
    • Environmental Noise Control: true (A technology that automatically or manually adjusts, or eliminates, ambient background sound to allow conversational voices to be heard clearer.)
    • Minimum Frequency Response: 30 hertz (Describes the maximum range of frequencies or musical tones a product can reproduce, from very low tones to very high treble tones. The minimum frequency or musical tone the speaker can reproduce. High treble tones have higher frequencies while low tones and deep bass have lower frequencies.)
    • Maximum Frequency Response: 7 kilohertz (Describes the maximum range of frequencies or musical tones a product can reproduce, from very low tones to very high treble tones. The maximum frequency or musical tone the speaker can reproduce. High treble tones have higher frequencies while low tones and deep bass have lower frequencies.)
    • Sensitivity: 108 decibels adjusted
    • Volume Limiting Function: false
    • Sound Mode: Surround 7.1
    • Driver Size: 30 millimeters
  • Connectivity
    • Connection Type: Wireless
    • Wireless Connectivity: Bluetooth (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
    • True Wireless: false (These headphones not only lack wires between the device and headphones, they also lack wires between the headphones themselves. (true wireless is really only possible with in-ear headphones))
    • Bluetooth Version: 5.2 (The Bluetooth specification formalized by the Bluetooth Special Interest Group. All versions of the Bluetooth standard are backwards compatible with previous versions.)
    • Maximum Wireless Range: 30 feet
    • Number Of Devices Connectable Simultaneously: 2
  • Features
    • Water Resistant: true (Resists some degree of water penetration.)
    • Waterproof: false (Designed or treated to be impervious to water in certain situations. Products are tested under controlled laboratory conditions and then assigned an Ingress Protection (IP) rating to denote the degree of protection from water ingress. The level of protection may decrease over time with natural wear of the product.)
    • Built-In Microphone: true
    • Carrying Case: false
    • Microphone Features: Noise cancelling
    • Controls: Track selection
    • Body Metrics Measured: Not Applicable
    • Bone Conducting Technology: false
    • Lighting Type: None
    • Maximum Talk Time: 24 hours
  • Design
    • Headphone Fit: Over-the-Ear
    • Style: Sports and Exercise
    • Adjustable Headband: true
    • Foldable Design: false
  • Power
    • Rechargeable: true
    • Battery Life: 35 hours (Battery life will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. As with all batteries, the maximum capacity of this battery will decrease with time and usage.)
    • Battery Charge Time: 3.5 hours (Battery charge time will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. Charging time will likely decrease with time and usage of the battery.)
    • Battery Capacity: 35 milliampere hours (The amount of energy stored in the battery.)
    • Charging Accessory Included: Cable
    • Fast Charging: Yes (Quick charge technologies typically use higher voltages and/or charging interfaces to fill a device's battery capacity faster than standard charging speeds.)
    • Charging Interface(s): USB-C (The connection for transmitting power to charge the device.)
    • On/Off Switch: Yes
  • Compatibility
    • Works With: Google Home, Apple Home, Amazon Alexa (Compatible with or able to be connected to other smart devices or applications.)
    • Voice Assistant Built-in: Google Assistant, Amazon Alexa (A digital assistant built into the device that uses voice commands to answer questions and control smart devices.)
  • Material
    • Ear Cushion Material: Silicone
  • Dimensions
    • Product Height: 8.4 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
    • Product Width: 8.2 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
    • Product Length: 2.2 inches (The out of box length of the item. Length is measured as the longest dimension of the item.)
    • Product Weight: 0.95 pounds (The out of box weight of the item.)
  • Warranty
    • Warranty - Parts: 1 year
    • Warranty - Labor: 1 year
  • Other
    • UPC: 027242925397

WHCH720N Wireless Noise Canceling Headphones

  • Headphones that let you fully immerse yourself in the music: Dual Noise Sensor Technology and an Integrated Processor V1 takes noise cancelling to the next level. Now you can fully immerse yourself in the music.
  • Designed with all-day comfort: Designed to be Sony’s lightest wireless noise-cancelling headphones yet. Featuring a slimmer, lightweight headband, these headphones have been re-structured to create more space and comfort for the ears. Making them the ideal headphones to work from home or movie.
  • Adjustable Ambient Sound mode: Adjustable Ambient Sound mode offers 20 level settings. You’ll be able to listen to your music with incredible sound quality while still hearing sounds like traffic noise, café conversations, and transport announcements.
  • Adaptive Sound Control automatically adjusts to whatever you do: Adaptive Sound Control is a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience.
  • Listen longer with up to 35-hour battery life and Quick Charging: Keep your music playing all day with a battery life that delivers up to 35 hours of power. USB Type-C quick charging gives up to 60 mins of play back from 3 minutes of charge.1
  • Give your music a boost with DSEE: DSEE (Digital Sound Enhancement Engine) restores high-frequency elements and fine fade-out sound to produce high-quality sound that’s closer to the original recording.
  • Customize your sound, just how you like it: The EQ Custom feature on the Sony | Headphones Connect App tailors sound to your personal preference. Choose from a variety of presets to match sound quality with the genre of music you're listening to. Or create and save your own presets.
  • So immersive. So real.: Immerse yourself in sound all around you. As real as if you are there at a live concert or with the artist recording in a studio. With 360 Reality Audio, music has never been so immersive and so real.
  • Precise Voice Pickup Technology with Beam Forming Mic: Precise Voice Pickup Technology uses beamforming microphones to allow WH-CH720N headphones to pick up voices clearly and accurately for hands-free calls.
  • Multipoint Connection: For total convenience, these Bluetooth headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically.
  • Google Assistant and Alexa compatible: Just say “OK Google” or “Alexa” to activate your preferred voice assistant. Enjoy entertainment, connect with friends, get information, listen to music and notifications, set reminders, and more.
  • Find your headphones with Fast Pair: The WH-CH720N headphones support Google’s Fast Pair feature. Easily find your missing headphones by sound or check their last known location in Google’s Find My Device app on your smartphone.
  • Made with the environment in mind: The WH-CH720N headphones are designed for both comfort and environmental consciousness. The headphones use recycled plastic materials, and the packaging uses no plastic
Whats Included
  • Headphone
  • USB Cable
  • 3.5mm cable
  • Reference Guide
  • Warranty Card
Product Manuals

Q: On the box it says "Made for iPhone and iPod". Will they work just as well with my Samsung phone or should I look at another model/brand.

A: Hi John, We apologize for any confusion. Our WHCH720N wireless noise canceling headphones are compatible with iPhones, iPods, Android smartphones and other devices that support the Bluetooth A2DP. These will perfectly work with Samsung smartphones. Our WH-CH720N headphones also allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. Thank you for your inquiry and I hope this helps! -Vincent

Q: Can they be used with hearing aids?

A: Hi RLPR, Thank you for your interest in our WHCH720N! You can wear them over hearing aids. Whether you’re working from home or relaxing with your favorite content, the WH-CH720N are ergonomically designed to be lightweight and comfortable. With up to 35 hours battery life, you can wear them and will stay comfortable for long periods of listening. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Hope this helps! - Kris

Q: Title of the product says "noise canceling;" however, the specs say "no" for noise canceling. Please confirm which.

A: Hi PC, Thanks for reaching out and we apologize for any confusion. Our WHCH720N headphones have noise canceling feature. The noise canceling function generates antiphase sound against outside surrounding noises (such as noises in vehicles or noises from air conditioners indoors) to reduce the surrounding noises by canceling them out. We will report this to the right team to update the Specifications from Best Buy. Our WH-CH720N headphones also allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Hope this helps! -Vincent

Q: how do these fair in the gym? Could you spend an hour on a treadmill with them comfortably?

A: Hi matthew, Thank you for your inquiry! Our WH-CH720N wireless noise canceling headphones are not waterproof nor sweatproof. If spending an hour on a treadmill will make you sweat a lot, we do not recommend using these headphones. These headphones are perfect when walking or doing light exercises. You may also want to check out our truly wireless noise canceling earbuds that are waterproof (IPX4) such as the WF-1000XM5, WF-1000XM4 or LinkBuds S, which are great for workouts. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. Hope this helps! -Vincent

Q: is this able to be used in wired mode? Does it come with a wire to plug into a computer or a video player (like an airplane video device)? if wired, does the microphone still work?

A: Hi John, thanks for contacting Sony! We are happy to confirm that you can indeed use your WH-CH720N headphones in a wired mode. They come with a 3.5 mm headphone cable, which you can connect to a computer or an in-flight entertainment system. This provides a great option for listening to music when Bluetooth is not available or preferred. When using the headphones in wired mode, you can still use the noise-canceling or ambient sound features by turning the power on. However, please note that the Bluetooth function will be inactive in this mode. It's also important to know that the built-in microphone will not work when connected via the audio cable. If you receive a call, you would need to use your phone's microphone to speak. For a comprehensive guide on all the features and functions of your headphones, you can refer to the official help guide here: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777054.html We appreciate you choosing Sony and hope you continue to enjoy your headphones on all your adventures! Best regards, Gus, Sony Social Media Team.

Q: how deep are the ear muffs?

A: Hi Hope! I would say deep enough for every thing to sound very muffled while wearing with nothing playing… I like to where them sometimes even if I’m not listening to anything in my phone at the time.. lol

Q: Are they comfortable to use while lying in bed?

A: Hi Jesse, We appreciate your interest in our WHCH720N Bluetooth headphones. You can use these headphones while lying sideways. However, the size of these headphones might not be ideal for everyone if you're lying sideways. But, if you tend to sleep on your front or back, the WHCH720N is a great option due to its sophisticated style with exceptional comfort. Super-soft, pressure-relieving ear pads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Hope this helps. Regards, -Craig

Q: Are these on-ear or over-the-ear?

A: Hi Mama, These are over-ear headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your inquiry and I hope this helps! Vincent

Sponsored

Compare similar products

Sony - WHCH720N Wireless Noise Canceling Headphones - Black
Sony - WHCH720N Wireless Noise Canceling Headphones - Black

WHCH720N Wireless Noise Canceling Headphones

Sony - ULT WEAR Wireless Noise Canceling Headphones - Black

Press ULT and feel the incredible power of sound and bass. ULT1 delivers deep low frequency, and ULT2 brings ultra-bass. Set the vibe with 360 Reality Audio, personalized EQs, and premium noise canceling sound-technologies for the ultimate audio experience. Find yourself at the center of your music wherever you are.

Beats - Studio³ Wireless Noise Cancelling Headphones - Matte Black

Beats Studio³ Wireless headphones deliver a premium listening experience with Pure Adaptive Noise Cancelling (Pure ANC) to actively block external noise, and real-time audio calibration to preserve clarity, range, and emotion. It continuously pinpoints sounds to block while automatically responding to individual fit and music playback. The efficiency of the Apple W1 chip supports up to 22 hours of battery life with Pure ANC on, and Pure ANC off for low-power mode provides up to 40 hours of playback.

Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver

Sony's intelligent noise-cancelling headphones with premium sound elevate your listening experience with the ability to personalize and control everything you hear. Get up to 30 hours of battery life with quick charging capabilities, enjoy an enhanced Smart Listening feature set, and carry conversations hands-free with speak-to-chat.

Pros for Sony - WHCH720N Wireless Noise Canceling Headphones - Black
Sound Quality, Comfort, Battery Life, Weight, FitSound Quality, Comfort, Bass, Battery Life, WeightThere were no pros for this productSound Quality, Comfort, Battery Life, Bass, Weight
Cons for Sony - WHCH720N Wireless Noise Canceling Headphones - Black
VolumeVolumeThere were no cons for this productVolume, Connectivity, Touch Controls, Price

Specs

Reviews

Customers are saying

Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.

This summary was generated by AI based on customer reviews.

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    Very Impressed!

    I’ve used these headphones for nearly 3,000 hours and can honestly say they are more than worth the price point. These are excellent for noise suppression and noise filtering in loud work environments, on planes, buses, and trains. The sound quality is clear and adjustable to your personal preferences with the Sound Quality app and gives you plenty of pre-made level adjustments so you can find what you prefer quickly (I use the Bright level adjustments). They work well for phone calls, have a good Bluetooth range, and hold 40-60 hours of charge even after nearly two years of constant use. Noise suppression will obviously drain the battery a bit faster, but even still these are my favorite headphones of all time. I will be repurchasing this make and model again if mine ever break. They’re just now beginning to show signs of wear on the actual ear cushions themselves, but the cushions are replaceable! Definitely worth the money :)

    Posted by LisaV

  • Rated 4 out of 5 stars

    Noise Cancelling on a Budget? Sony's The Way To Go

    I’ve been using the Sony WH-CH720N Wireless Noise Cancelling Headphones (Black) for a minute now, and honestly, they’ve been a solid win—especially for the price. The sound quality is great for casual listening, with deep, punchy bass that really shines in hip-hop, R&B, and pop. The mids can feel a little crowded at times, but nothing that ruins the vibe. If you want a more balanced sound, the Sony Headphones Connect app lets you tweak the EQ and make it your own. Noise cancelling isn’t as crazy powerful as their top-tier models, but for under $150 (and often way less on sale), it actually blocks out a good chunk of background noise—perfect for commuting, studying, or just zoning out. Comfort-wise, these headphones are super lightweight, and the ear cushions are soft enough for all-day wear without that annoying pressure feeling. The battery life is wild—up to 35 hours with noise cancelling on and up to 50 hours without it. Plus, you can get around an hour of playback with just a quick 3-minute charge, which is a lifesaver when you're on the go. They also support multipoint Bluetooth pairing, so you can stay connected to your phone and laptop at the same time, which is super clutch if you’re multitasking. The build is a little basic since it’s all plastic and doesn’t fold or come with a case, but that’s honestly the only real downside I’ve noticed. Overall, the WH-CH720Ns are a budget-friendly steal. They deliver great sound, solid noise cancelling, long battery life, and enough smart features to make them feel premium without the premium price tag. If you're ballin' on a budget but still want headphones that get the job done (and then some), these are 100% worth

    Posted by SamoneJ

  • Rated 5 out of 5 stars

    Budget Friendly!

    If you're looking for budget Noise Cancelling headphones with excellent sound quality and EQ settings, these are your best bet. My girlfriend recently purchased these and with her first time getting into trying noise-canceling and over-the-ear headphones, she loved them. I was interested as I recently purchased the Sony WH-1000XM5 and I wanted to see if these were close to these headphones I will honestly admit, these are crazy good but do lack some of the features that the XM5s do have. PROS: Comfort and weight (Alongside to my XM5's the WH-CH720N's have the same lightweight and comfortable feeling as my XM5's. With wearing them for a few hours, I would honestly say that these feel really comfortable and does not give me any fatigue.) -Sound Quality (I was surprisingly blown away by how these headphones absolutely sounded and it was similar to my XM5's. I am not a hardcore audiophile but as a daily user of tech and just being an average person trying them out, it was great. If you are able to find a good setting for the EQs in the app, you can make these things sound like 200-250 dollar headphones.) -Noise Cancellation (These have great noise cancellation, especially for the price and it is able to eliminate the sound of road noise, people talking in an open room, and obviously random noise that you hear in a quiet room.) -Battery life (With the reported 35 hours of battery life is just insane. My girlfriend purchased these after about a week and receiving them for about 60-65% of the charge at this moment still having 50% is really good and she also uses them for being at home or when traveling.) CONS: -Build Quality (While holding these headphones and seeing how they feel on the hands, it feels cheap which is very understandable at this price point. But it would be nice for Sony to be able to possibly make a better quality pair of headphones at this price and I am fine with this because the sound is what mainly should impress you, especially at this price point which was purchased on sale.) -No case (It would be nice on having just a simple case that comes with the headphones to protect them. This is just a personal thing but as a person who spends their hard-earned money, you would want to protect your investment and not just let it sit in a bag possibly breaking them.) Overall these headphones are worth every penny and if you are someone who doesn't want to break the bank but still want the amazing sound quality, these are your best bet. There are other options out there that do fill in the cons of these headphones but when it comes to noise cancellation and EQ settings, I feel that Sony is top-tier when it comes to this.

    Posted by Melvin

No content
Sponsored

Similar products from outside of Best Buy

sponsored

Finance Options

My Best Buy® Credit Card
10% back in rewardson your first day of purchases when approved for the My Best Buy® Credit Card.
Buy Now, Pay Later
4 payments starting at $24.50

Special Offers

Included with Purchase
3 free items with purchase